This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a loud clicking noise and when taking our car in there was no problem at the time. All of a sudden there was a horrible loud knocking noise and then there seem to be no power when trying to drive it. When having a mechanic look at it they said that the piston was lose and also it looked like there was a problem with the flow of the oil that was going in to the engine. Basically he said the bearing failed and that's why our car stalled. Luckily it stalled while we were in our neighborhood. His conclusion was that we would need a completely new engine. It hasn't been drivable for months now. We can't afford to replace the entire engine.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000(engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The wallace Hyundai dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I heard a very loud noise from my Sonata (sounded like an engine about a week and a half ago. The car was taken to my Firestone service center to have it checked out. They could not find the engine noise when inspected but pointed out that this engine was under a recall by Hyundai. I then experienced the noise again after the Firestone visit and the car was taken into dcn Hyundai in South brunswick, NJ. They were able to bill me nearly $300 for brake service, but said they heard no engine noise...and denied that the car was under a recall. Lo and behold, I found in my mailbox on Friday 6/9 an (interim) recall notice. In reading the recall notice received in the mail (and subsequent reports I then found on the internet), the way I described the problem to the service department at dcn matches very, very closely to the problem described in the notices received and found on line. After calling the Hyundai dealer to ask them what to do with the car, I was dismissed with a statement that "everybody gets that notice". I spoke with someone named "harvey" who was identified as the service manager. In a second, somewhat contentious call my husband made to "harvey", he was again told that this is an interim notice and there was nothing dcn would or could do to help. This is despite the fact that I had brought the car in for service already reporting the issue almost exactly as described in the notice and on line. "harvey" declined to give his last name which was requested for proper documentation purposes. He did say that he was an assistant service manager. He would not supply the name of his manager or any other dealer management which, again, was requested so that this experience could be properly documented. Follow up call made to Hyundai corporate was answered with a request to bring the car to another Hyundai dealership, other than dcn, for inspection.
I went to my nearest dealer, in hazleton, Pennsylvania about a knocking sound in my engine and the rmpg going up and down faster then usual when pressing on the gas. They told me Hyundai couldn't cover it since my warranty was soon going to expire (60,000) miles. And they couldn't take me in that certain day. My car would literally jump as if I was in a hill when being on a flat surface.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (wist Hyundai in carson, California) confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact stated that the vehicle shook and the engine warning indicator illuminated. The failure mileage was unknown. Parts distribution disconnect.
- Los Angeles, CA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Occasionally, the engine would rev louder than normal when the vehicle was started and would fail to accelerate at times when the accelerator pedal was depressed. The contact took the vehicle to the superior Hyundai dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they did not have a remedy for the failure. The approximate failure mileage was 23,000.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the remedy was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
Nothing has happened yet, but I understand the engine could fail at any time and cause an accident. This is recall #162 and hyundia seems to be dragging their feet on a fix for this problem, I understand this problem started with the 2011 model year because of metal shavings left in the engine after manufacturing, it seems like a fix should have been found by now. I am going on a extended road trip shortly and do not feel safe driving without having this problem looked into.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I'm not happy with my Hyundai Sonata 2013, my first recall was my seatbealts and my current second recall is about a malfunction in the engine. I drive everyday with 2 little kids in the car I do not feel safe anymore. I do hear a weird sound when I press on the brakes.. I would like to see what are my options are if I can get a replacement car because I find this so unfair, unsafe and time consuming for the second time
Car was purchased on April 17th 2017, on June 6th 2017 the engine made noise and seized up, the dealer wants me to pay for a new engine, when there is a major engine recall.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (fairfax Hyundai; 10925 fairfax blvd, fairfax, va 22030; (703) 352-0444) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Sonata. While driving at unknown speeds, the vehicle made an abnormal knocking noise and the engine stalled without warning. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 48,027.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (ray skillman Ford located at 1250 us highway 31 S greenwood, in 46143 317-217-5809) confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive and provided case number: 10247411. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Sonata. The contact heard an abnormal noise in the engine compartment. The vehicle was taken to the dealer (luther bloomington) where it was diagnosed that the vehicle was operating as designed. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Luther bloomington was contacted and was unable to confirm part availability. The manufacturer was made aware of the issue and informed the contact that the dealer was being dishonest, and should know when parts become available. The failure mileage was approximately 39,000. Parts distribution disconnect.
Hyundai has notified me of a recall that effects the engine and that may lead to a possible crash -- but has offered no remedy for the problem. What are my options and how can I assure the safety of myself and my family?
Driving down the highway and noticed the car running funny and rpms were at 4000 instead of the usual 2000. When I let off the accelerator I heard a weird noise like something flapping in the wind. Gave it gas, noise went away. No warning lights, not overheating. After about 3 miles the oil light came on. I immediately attempted to get to the shoulder of the road and the car died within 30 seconds of the light coming on. Put it in neutral and coasted to a safe parking place. Checked the oil, the coolant, all was good. Nothing was leaking, no smoke. I tried to start the car and it started was running rough and died. Wouldnt turn over after that. Shop called and said the engine seized. Now its at the dealership waiting to see what the next step is.
The contact owns a 2013 Hyundai Sonata. While reversing the vehicle at 10 mph, the vehicle stalled without warning. The vehicle was able to restart on the first attempt. The vehicle was driven home and then taken to a local dealer (hoselton auto mall, located at 909 fairport rd, East rochester, New York), but the failure could not be duplicated or diagnosed. The contact took the vehicle to another dealer for a second opinion (vision Hyundai located at 755 ridge rd, webster, NY), but they were also unable to diagnose and duplicate the failure. The failure occurred three times previously. Hoselton auto mall stated that there was no failure with the vehicle. The dealers informed the contact that no remedy was available. The manufacturer was not made aware of failures. The failure mileage was approximately 32,500. Parts distribution disconnect.
The contact owns a 2013 Hyundai Sonata. While operating the vehicle, a knocking type noise was present coming from the engine and the engine would sometimes stall when accelerating. In addition, smoke was present under the hood due to burning oil. The vehicle was taken to an independent mechanic who diagnosed that the engine bearings were damaged and the engine would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000. Updated 08/04/17
A D V E R T I S E M E N T S
- Kailua Kona, HI, USA