10.0

really awful
Crashes / Fires:
17 / 54
Injuries / Deaths:
8 / 0
Average Mileage:
59,302 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Sonata engine problems

engine problem

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2013 Hyundai Sonata Owner Comments (Page 26 of 33)

« Read the previous 20 complaints

problem #143

May 312017

Sonata

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (hudson Hyundai, 977 communipaw ave, jersey city, NJ 07304; (866) 710-6765) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Jersey City, NJ, USA

problem #142

Mar 082017

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to patterson Hyundai (315 central freeway E, bldg C, wichita falls, tx 76301, phone number: (940) 228-4448). The part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Temple, OK, USA

problem #141

Aug 292017

Sonata

  • miles
My 2013 Sonata limited makes like a knocking noise. I took it in for the recall but they said it was nothing wrong with it. A few days before I took it to the shop for the recall my radio started making a noise like an emergency broadcast and the radio display said service engine. I told the dealer what happened and they said we never heard are seen anything like that before as if I was telling them a lie. It makes the noise driving and sitting still. And the car also stalls and sounds as if it's about to turn off

- St. Louis, MO, USA

problem #140

Aug 292017

Sonata

  • 46,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Hyundai Sonata. While driving various speeds, the contact heard a loud noise coming from the engine. The vehicle stalled and the engine warning indicator illuminated. The contact had to push the vehicle to the side of the road. The vehicle was towed to the contact's job and later towed to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not made aware of the failure. The approximate failure mileage was 46,000.

- Los Angeles, CA, USA

problem #139

Jun 122017

Sonata

  • 80,000 miles
The contact owns a 2013 Hyundai Sonata. While driving various speeds at night, the external and instrument panel lighting flickered randomly. The vehicle was taken to a local dealer (southtowne Hyundai, 7665 ga-85, riverdale, ga 30274). The contact was informed that if the failure could not be repeated, the failure could not be determined. On a separate occasion, the lighting failed independently and the engine began to lose power without warning. The contact stated that the failure began after having the vehicle repaired per tsb:10110926 (steering). The manufacturer was notified of the failure and informed the contact that the tsb was not related to the failure. The failure mileage was approximately 80,000.

- Jonesboro, GA, USA

problem #138

Aug 282017

Sonata

  • 64,000 miles
I was driving on a 2 lane hwy, cajalco rd. In riverside county California driving about 50 mph suddenly the car loses all power and stalls out. The vehicle would no longer start. I check engine oil levels where normal. Had to have the car towed to the nearest dealer and I am waiting Hyundai response to how this will be fixed.

- Anaheim, CA, USA

problem #137

May 222017

Sonata 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (burlington Hyundai, 333 shelburne rd, burlington, vt 05401, (802) 922-9480) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 10/17/2017 the consumer stated all safety issues corrected at no charge.

- Northfield, VT, USA

problem #136

Mar 312017

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (jeff wyler springfield auto mall, 1501 hillcrest ave, springfield, oh 45504, (937) 325-4601) did not give a specific date for when the part would become available. The contact received more than three recall letters. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Fairborn, OH, USA

problem #135

Aug 082017

Sonata

  • 126,000 miles
The contact owns a 2013 Hyundai Sonata. While the vehicle was undergoing a regular oil change at jiffy lube in rosberg, Oregon, the mechanic noticed a lot of metal shavings in the oil pan. The mechanic showed the contact the oil pan and gave her the option of having the oil system flushed with fake oil. The contact then took the vehicle to butler Hyundai in medford, Oregon for diagnostic testing. The dealer stated that the oil was clean and there were no traces of metal shavings; therefore, there was no need to repair the vehicle per NHTSA campaign number: 17V226000 (engine). The contact received notification for the recall on 4/14/17. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.

- Winchester, OR, USA

problem #134

May 082017

Sonata 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2013 Hyundai Sonata. The contact stated while driving various speeds, there was a knocking noise from the engine. There were no warning indicators illuminated. The contact stated the failure recurred numerous times. The vehicle was taken to lynnes Hyundai located on, 401 bloomfield ave, bloomfield, NJ 07003, where the failure could not be determined. The contact received NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 10/25/17 the consumer stated the dealer claimed to repair the vehicle.

- Newark, NJ, USA

problem #133

Aug 012017

Sonata

  • 36,000 miles

A D V E R T I S E M E N T S

Engine seizing up driving back from visiting a friend in the next town. I lost engine power on a straight section of the road and with that power steering ability was lost as well. It was on a major highway but was grateful it didn't happen with a lot of vehicles on the road. I coasted to a stop along side the road (near an access road (a relatively dangerous place to park) but at the best place I could find with only a few seconds to make a decision. I did call the local police who came to aid me in maintaining a safe zone for me and my car. My local dealer I bought the car from seem to not be in much of a hurry to get my car fixed. I have called or texted back to the dealer over the last 9 days and have received the same message - we are waiting for Hyundai to authorize repair. I have also called a Hyundai customer care center and they basically said you will just have to wait. How long is too long to go without your vehicle? I need mine to get to work, to get to the store, etc. A car is no longer a luxury, it is a necessity.

- Pittsfield, MA, USA

problem #132

May 222017

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the remedy was not available within a reasonable time frame to supply the part to the dealer and schedule the recall repair. The dealer (ken garff Hyundai downtown, 717 South West temple, salt lake city, ut 84101, (801) 257-3200) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Farmington, UT, USA

problem #131

Jul 252017

Sonata

  • 51,505 miles
The engine hesitates and we took it to the Hyundai dealer for the recall #162 for problems with the engine. They checked the engine with a stethoscope and found no debris according to the technician. But according to the lady in the service department she stated that the problem has been seen in engines with over 100,000 miles and that is why the warranty has been extended to 120,000 miles. This make me very uneasy because it is makes me feel that she is saying that it is still going to happen but not until the engine has over 100,000 miles. So it is not a matter of "if" just a matter of "when" and I do not think that it is fair that I may be at risk of being in an accident as well as my children in the future. I think that it should be remedied even though there is no debris at this time. What can I do to have this rechecked?

- Roswell, NM, USA

problem #130

Jun 062017

Sonata

  • 80,000 miles
My engine siezed up June 6th, there was a engine recall Hyundai usa wont honor the warranty

- Lithonia, GA, USA

problem #129

Apr 142017

Sonata

  • 157,850 miles
Sonata recall on April 14, ,2017 driving at 65 mph on I 75 my engine exploded and I successfully was able to maneuver to the shoulder. I ha be subsequently been sent a recall from Hyundai about this dangerous defect that they have been aware of for over 18 months. However the destruction does not end there. Hyundai motors of North America replaced the blown engine with a new model engine and after I had been driving the vehicle again for 36 hours and under 300 miles...the new engine caught on fire totally destroying my vehicle again due to my dilgence and the cincinnati fire department we were able to extinguish the fire with damage to other people or property. Hyundai has serious quality control issues. The car was on 4 th street in downtown cincinnati when the fire broke out.

- Dayton, OH, USA

problem #128

Jul 152017

Sonata

  • 128,000 miles
Going down the highway at about 75 mph and the engine just shut off. The check engine light and the oil light along with an eps light came on when the engine shut off. No other lights were on before that. Came to a stop and the engine would not crank back up. Had the car towed hour and half back home and was told the engine was seized up. It did not give any kind of warning and has not been able to start at all since. I learned about the recall and towed the car to Hyundai 7/21/17, even though I never got notification of a possible recall for this issue. Apparently they had 5 recalls listed under my vehicle, and I had only gotten a notification for one, which was the shift cable issue. Still waiting for a response from Hyundai

- Pensacola, FL, USA

problem #127

Jul 052017

Sonata

  • miles
Purchased the vehicle on or about 6/4/2017 - no one advised us of the open recalls on the vehicle - within a few weeks, engine making loud noise. Svc dept said open recall, we will put you in a rental till it's fixed - at least 2 months from now - not acceptable. I did not purchase a vehicle only to be put in a small rental for months

- Punta Gorda, FL, USA

problem #126

Jul 242017

Sonata

  • 50,000 miles
My Sonata is making noise like the bearings are breaking while I am driving it on city streets and the highway. I called the dealership to try to get an appointment, and they said they would not have an appointment for 2 weeks and that they would not give me a replacement vehicle on the day I dropped my vehicle off. I told them that my car is not safe to drive, and they don't care. I called Hyundai customer service, told them about the noise, and asked them what they can do about it. They told me I have to pay for my own rental car until they the appointment date, which is [ ], even though my car is under recall and making a noise like the bearing is already braking. The company expects me to drive my vehicle around for 2 weeks and hope the engine doesn't fail while I'm going 55 on the highway, or pay for my own rental car even though the issues is their defective engine. Corporate customer service informed me that if I drop off the car, I may have to pay for my own rental car for 3 months before I am able to submit it for reimbursement to Hyundai. My car is unsafe to drive, and the company is not handling the recall properly. Please help me as soon as possible so that I do not die in my defective Sonata while waiting for the company to deal with this properly.

- 39-16 208th St, NY, USA

problem #125

May 202017

Sonata

  • 89,000 miles
The contact owns a 2013 Hyundai Sonata. While the vehicle was stationary and driving various speeds, the contact heard a knocking noise coming from the engine. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the identical failure occurred directly after the vehicle underwent an oil change. The dealer and manufacturer were not made aware of the issue. The failure mileage was approximately 89,000.

- Grand Prarie, TX, USA

problem #124

Nov 192016

Sonata

  • 65,000 miles
Since 11-2016 I have been having a issue with my vehicle I have mentioned to van Hyundai dealership in carrolton tx I have been advising them when im driving on the highway my car is not going like the engine is shifting or it just wont go they advised each time I took it there was nothing is wrong with it I have had them check my vehicle 4 times and they have said nothing is wrong and to come find out it is a recall for the exact thing I have been mentioning is wrong with my vehicle they keep saying I would need to leave my vehicle for a whole day but they never have a loaner vehicle I was told they would have one in 2 weeks well I call to make sure they have the vehicle it still a run around so when I get them on the line again they do not have any vehicles for the next 2 weeks I call another dealership and it is the same thing so I have to drive around in a car that I have been having issues with I have not taken it any where else because I had a warranty now it is expired and im still in this car making payments it just sad that I cannot get help and this needs to be addressed or I will have to take further action because driving on a highway going 70 miles a hour and then the car just start to slow down like it does not want to go and try to shift gears feels like the trans is slipping its been the same issue since Nov and no resolution

- Irving, TX, USA

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