This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2013 Hyundai Sonata. Consumer writes in regards to metal contamination which may result in bearing and engine failure. The consumer stated the 20,000 mile warranty extension was unsatisfactory given the magnitude of the manufacturing issue and the potential consequences.
The contact owns a 2013 Hyundai Sonata. While driving approximately 75 mph, the vehicle stalled and lost all power. All the warning indicators illuminated. The vehicle will be towed to the weisner Hyundai dealer at 1645 interstate 45 N #400 in conroe, tx and diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 113,000. The VIN was not provided.
Driving down the highway avoiding an accident the engine seized and died on the freeway. The mechanic said that these engines have a lot of problems and it was caused by shavings of metal in the oil pan and a bent bearing.
The contact owns a 2013 Hyundai Sonata. While driving various speeds, there was a knocking noise coming from the engine when making turns. The vehicle was taken to an independent mechanic where it was diagnosed, but the cause of the failure could not be determined. The vehicle was taken to an unknown Hyundai dealer in miami, fl, but the cause of the failure could not be determined. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.
Performed an evasive maneuver to avoid obstacle. Did not make contact with anything. Engine stalled and could not be started. Would not turn over. Vehicle jump started and ran. Next day the engine began knocking. Took to shop where they confirmed oil level good but metal shavings in oil. This vehicle has always been kept current with service intervals. Vehicle has been driven much on highways and has 100+ thousand miles. Concerned this engine may be involved in recent Hyundai engine recall but not tracked by VIN. Vehicle will go to Hyundai service department December 14, 2017.
- Heflin, AL, USA
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The contact owns a 2013 Hyundai Sonata. The contact heard an abnormal knocking sound coming from the engine and the vehicle stalled. Also, the check engine warning indicator illuminated. The vehicle was taken to potamkin Hyundai (6200 nw 167th St, miami, fl) and repaired per NHTSA campaign number: 17V226000 (engine and engine cooling), but the failure recurred. The vehicle was taken back to the dealer who stated that the recall required them to change the dip stick, and the vehicle would need a new engine due to sludge being in the engine. In addition, the dealer stated that the cam shaft was defective and the vehicle had two faulty valves. The vehicle was repaired; however, just the oil control valve was changed. The failure recurred. The manufacturer was notified of the failures. The failure mileage was approximately 79,500.
The contact owns a 2013 Hyundai Sonata. While driving various speeds, there was an abnormal noise coming from the engine. There were no warning indicators illuminated. The vehicle was taken to porter Hyundai (393 E cleveland ave, newark, de 19711) where it was diagnosed that the engine long block needed to be replaced. The vehicle was repaired, but the failure recurred. The VIN was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 30,000.
The contact owns a 2013 Hyundai Sonata. The contact's vehicle was included in NHTSA campaign numbers: 17V226000 (engine and engine cooling) and 17V152000 (seat belts). The contact did not receive a recall notification. The contact stated that the vehicle prematurely hesitated while at a stop. As the failure progressed, the vehicle stalled several times. The vehicle was taken to an independent mechanic who stated that the motor needed to be replaced. In addition, the rear driver side brake light kept shorting out and was replaced several times. The independent mechanic stated that there was a short in the electrical wiring. The dealer was not notified. The manufacturer was notified of the failures. The failure mileage was not available. Parts distribution disconnect.
Just purchased this vehicle off a lot two days ago and ran a VIN to see if its all legit after I get it home. Two recalls came up and on one it states no remedy for the seat belts and neither one has been taken care of, where does this leave me at and what do I need to do, I paid cash money for this car and only two days this shows up, can the car dealer be held responsible?
My engine light is constantly on and stalling as if it do not want to go, I reported to the dealership and they said its nothing but a sensor needs to be replaced. I'm not sure why they did not replace it when there's a problem with my engine
The contact owns a 2013 Hyundai Sonata. While driving approximately 60 mph, the vehicle stalled without warning. The vehicle was towed to an unknown dealer where it was diagnosed that the engine block needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,000. The VIN was not available.
2013 Hyundai Sonata. Consumer writes seeking reimbursement for vehicle repairs. The consumer stated the engine recall repair exceeded a reasonable amount of time. Also, the consumer was seeking a reimbursement for a break recall repair. Updated 10/03/2017
I took my car to win Hyundai in el monte, ca for recall campaign 162. On 9/16/17. I was told it was complete, and received it back with other problems and attempts to "upsell" me. It appears that the recall was not done. I sent an email to Hyundai corporate and to the general manager of the dealership. I received an email back from corporate instructing me to contact dealership. No response yet from dealership.
The contact owns a 2013 Hyundai Sonata. When the contact started the vehicle, black smoke emitted from the tail pipe. The contact also heared an abnormal knocking noise coming from the engine. The vehicle was taken to nalley Hyundai (7909 mall pkwy, lithonia, ga 30038, (678) 509-8248) to be diagnosed. The contact was informed that there was no debris found in the engine oil. Additionally, an oil change and oil filter replacement were performed. The vehicle was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The vehicle was not repaired per the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 77,361.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 30 mph, the check engine warning light illuminated and the engine stalled. The contact pulled over to a close by parking lot. The contact bought a new battery but the vehicle did not start. The contact then bought a new starter but the vehicle still did not start. An independent mechanic was contacted, who came to the vehicles location and diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not taken to the dealer. The manufacturer was contacted and stated that the vehicle was not part of the warranty. The manufacturer was made aware of the failure and a case number was not provided. The approximate failure was 82,000.
The contact owns a 2013 Hyundai Sonata. While driving at an unknown speed, there was an abnormal knocking noise and the check engine warning indicator illuminated. The local dealer was not contacted. The manufacturer was not notified of the issue. The failure mileage was 72,136.
The contact owns a 2013 Hyundai Sonata. While driving various speeds, the contact heard a knocking noise coming from the engine. The vehicle was taken to burns Hyundai (550 w rte 70, evesham township, NJ 08053) where it was serviced per NHTSA campaign number: 17V226000 (engine) and NHTSA campaign number: 14V434000 (power train). Afterwards, while the vehicle was idling, the contact noted excessive vibration in the engine area and heard a knocking noise. The contact spoke with burns Hyundai and was informed that the vibration was normal; however, the manufacturer stated that the vibration was not normal. The vehicle was not repaired. The approximate failure mileage was 57,560.
The contact owns a 2013 Hyundai Sonata. While driving 35 mph, the vehicle stalled and the engine seized without warning. The vehicle was towed by aaa to haddad Hyundai (689 East St pittsfield, Massachusetts 01201) where it was diagnosed as having an engine seizure. The manufacturer was not made aware of the issue. The vehicle was previously repaired per NHTSA campaign number: 17V226000 (engine and engine cooling) prior to the failure. The failure mileage was approximately 140,000.
A D V E R T I S E M E N T S
- Boones Mill, VA, USA