This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car burns oil at an insane rate. It uses 1qt of oil every 300 miles. Hyundai has been so unhelpful and wants me to spend nearly $1,000 (oil consumption test and combustion cleaning) to -??hopefully-?? fix this issue. This issue began around 85000 miles.
After having my oil changed, the car Developed a severe oil leak May 30. Dealership says they fixed it. Continue to have oil leak. Having to put 3 quarts of oil in the car every 2 weeks. 2 days ago, the car would not accelerate. Then stalled later that day. Thankfully I was able to pull off the road. vehicle was towed to local Hyundai dealership however they are requesting me continue to drive the vehicle for another 1000 miles to see if it still leaks.
The engine failed due to sludge in the engine and excessive oil usage. It is a 2017 car and it required an engine replacement at just 52K miles. There was no sign of an issue other than needing oil more frequently. It was not burning or dripping oil. A service appointment was made when the excessive oil usage was noticed, but the car quickly deteriorated and by the time we got in for our service appointment (which took many weeks to find a Hyundai car service appointment in our entire area), the car started to make a noise. We drove the car to the service department with a slight engine sound and waited 2 months trying to get a new engine approved. We were denied due to "excessive owner neglect" even with oil receipts submitted. So we took the car back with no new engine and it now had little acceleration and was bucking.
I purchased my vehicle at 50,700 miles in February of 2022. I have experienced engine problems related to oil consumption which Hyundai stated that they will not cover because I am out of warranty due to being the second owner of the vehicle. As of now my car shuts off while driving at any time and I can-??t exceed 60 mph which prevents me from driving a lot of places. I am fearful of having my children in the car because of the issues that I have experienced.
My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn-??t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn-??t solve the issues. It also doesn-??t always want to shift gears and feels like it-??s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this -??certified-?? vehicle.
- Reynoldsville, PA, USA
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that oil was leaking from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a possible catalytic convertor failure and that the oil sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 81,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 9 MPH, the vehicle started shuddering, made an abnormally loud sound, and stalled. There was no warning light illuminated. The contact was able to push the vehicle to the side of the road with the assistance of bystanders. The contact then noticed that a significant amount of engine oil had leaked onto the ground. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as she and failed to complete the repair under Hyundai Campaign Number: 953 on the vehicle; however, the contact had not received a notification. The failure mileage was approximately 166,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle stalled while idling with the check engine warning light illuminated. The contact had taken the vehicle to a dealer to be diagnosed. The mechanic determined that cylinder #4 misfired, leading to engine failure. The contact attempted to reach the manufacturer, but his calls were not answered. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 110,000.
Oil pressure sensor failed allowing pressurized oil to leak both externally and also internally into the attached electrical harness. The oil that leaked into the harness traveled to the ECM. The repair shop personnel stated that the failure is not covered by the 10 yr 100,000 mile power train warranty but does possess a fire or electrical failure.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 50 MPH, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the contact's residence. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the local dealer for diagnostic testing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 116,000.
Engine was consuming oil badly. Engine has 98000 miles on it. Then driving one day, lost most power. So I got it home and ran codes and was having multiple cylinder misfire. Had it towed into dealership, and then did a diagnostic and claimed there is bad cylinder head damage and I would need a whole new engine. Which they said would not be covered under warranty. Which seems odd since these engines have a lifetime warranty because of a class action lawsuit. So I started a case with hyundai corporate, and they said they weren't going to cover it under their 5 year 60k warranty. But that isn't the warranty that should cover it. So, I am in the process of having the BBB dispute this for me. Because I cannot afford the huge amount to have them put a new engine in. This has been the biggest pain and I have been out a car for months with no loaner or anything.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that there was a hole in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 105,000.
My engine has low compression in the third cylinder (20 lbs) and has been using about a quart of oil for every 500 miles. The engine failure puts owners and commuting traffic in danger due to the vehicle running rough then eventually stalling. I had to keep one foot on the accelerator and one foot on the brake to keep the vehicle running until I was able to get it to the dealership. My vehicle has been well maintained and only has 130,977 miles on it. It is a 2017 Santa Fe Sport with the 3.0 liter engine. The engine has been inspected by the dealership and they recommend a new engine.
Since July my vehicle has been consuming oil at a very high rate. Had an oil change done on 7/8/22 at approximately 56,000 miles. In late September/early October, my engine oil light would randomly go on and off at approximately 59,000 miles. Took the car to my mechanic on 10/13/22, thinking it was a sensor gone bad but I was extremely low on oil at 59,262 miles. Took my vehicle to my mechanic on 11/9/22 to have the oil checked since at the 10/13/22 visit he informed me that there was an issue with my vehicle model burning through oil. After putting only 861 miles on the vehicle since the oil change on 10/13/22, I had burned through 3 quarts of oil. I now have to check my oil every 500-1000 miles to make sure that I don't run out of oil and my engine seizes up. The Hyundai dealer informed there is nothing they can do about it unless Hyundai will approve a oil consumption test and that is not guaranteed even though I informed them that this is a known issue with the certain Hyundai and Kia vehicles to the point that a class action suit was filed in April of 2022 over the issue in California.
I bought the SUV in late June of 2022. Second day of driving it, it came to a complete stop without warning. Fast forward to late October 30 of 2022 one of the lights came on, so I waited for Monday 31 and was on my way to work when the suv was making sudden stops and I took to Autozone to run the computer. Sure enough it was related to the Engine with only 86,000+ and took it to the dealership. As of November 2 of 2022 haven't heard from the dealership about the issue. I'm reporting the issue since I've reading issues related to the engine
I was on a trip home from Disney land with my son, best friend and her daughters. We got into NC and stopped for gas about 20 minutes later the car stopped accelerating. I pulled over and looked at the car to see if I saw anything which I didn-??t so I looked up the closest mechanic and found a Firestone. We got back in the car and started to drive there and the car completely stopped Accelerating so we pulled over and I called AAA and had the car towed to the fire stone. From there the fire stone said there were engine issues that had a recall with Hyundai and I had to bring it to the dealership. So I had the car towed to the Hyundai dealership in Wake Forest North Carolina. At first they told me that there was an oil leak in the engine which caused the engine to fail and they had no idea why that was happening but that I would need a new engine and Catalytic converter and it would cost me over $12,000 which I do not have. I remembered I had a max care extended warranty and that will cover the cost of the engine but not the catalytic converter which is soaked with oil and cannot be reused. Hyundai should replace this as I am reading there have been a lot of issues with this engine part. My local mechanic in Virginia also said he gets 1 to 2 Catalytic converter repairs for Hyundais a month this is not acceptable. Oil leaking into the engine is very serious could-??ve caused a fire and an accident on the highway when I was with my child and my friends children this is serious that Hyundai needs to take serious I have called and open multiple cases with them and they have denied it saying it is not covered by their warranty The car is a 2017 and should not be having these kind of problems. I cannot afford a $7000 catalytic converter that was caused by an oil leak in the engine and no fault of my own I have maintained the car like I was supposed to. I have done research and found many other people who-??ve had the same issue that needs to be a recall
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the dealer had previously performed Service Campaign: 953 (ECM & Cluster Update-Engine Monitoring Logic Product Improvement) however, the failure occurred after the service campaign was performed. The contact stated while driving 75 MPH, the vehicle went into Limp Mode. The vehicle was towed to the dealer, and the dealer replaced the engine; however, the failure recurred, causing the vehicle to shake violently while driving with the check engine warning light illuminated. The vehicle was towed back to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the engine had misfired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 108,000.
My car is consuming about 2qts of oil every week. I have noticed this ever since the mileage on my vehicle reached 100,000. Every time I get the oil change, it is at least 1 to 2 quarts low. I am worried that my engine will burn up because of this problem.
A D V E R T I S E M E N T S
- Miamisburg, OH, USA