This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 40 MPH, there was a burning odor, and a knocking sound coming from the engine compartment. The vehicle then stalled and failed to restart. The vehicle was towed to a dealer to be diagnosed and it was determined that the engine needed to be replaced due to a rod bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure and encouraged the contact to submit a complaint to the Better Business Bureau and the NHTSA Hotline. The failure mileage was approximately 61,000. The contact stated that the manufacturer declined to provide assistance because the failure occurred out of warranty and the mileage on the vehicle. The dealer sided with the contact and is trying to offer a solution. A rental car was provided to the contact.
I purchased my vehicle at 51,700 miles. Approx 2 months -??1,000-2,000 miles later my car went into limp mode and wouldn-??t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It-??s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won-??t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Purchased car used April of 2022. After a couple of months of driving noticed that it was consuming a lot of oil. Thought maybe the oil change was not done right. Went had another oil change. Noticed more oil being consumed. Took to Hyundai dealer for ABS recall. While I was there I told them about the oil. I was then notified about the oil consumption problems. I started the oil consumption test. After a 1000 miles. Hyundai dealer stated oil consumption at an excess rate. Submitted for PA for top engine clean and was denied. I am scared to death that the engine is going to seize up while driving. There was no warning lights that my oil was low.
I have problems with higher oil consumption, the Hyundai require a new engine but the Extended warranty don't want cover and requested a Tier down and warranty want me to cover for the tier down (2,925 dls) when my copay it is 250 dls and cover full engine and full transmission.
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
- Henderson, NV, USA
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
My car burns oil at an insane rate. It uses 1qt of oil every 300 miles. Hyundai has been so unhelpful and wants me to spend nearly $1,000 (oil consumption test and combustion cleaning) to -??hopefully-?? fix this issue. This issue began around 85000 miles.
After having my oil changed, the car Developed a severe oil leak May 30. Dealership says they fixed it. Continue to have oil leak. Having to put 3 quarts of oil in the car every 2 weeks. 2 days ago, the car would not accelerate. Then stalled later that day. Thankfully I was able to pull off the road. vehicle was towed to local Hyundai dealership however they are requesting me continue to drive the vehicle for another 1000 miles to see if it still leaks.
The engine failed due to sludge in the engine and excessive oil usage. It is a 2017 car and it required an engine replacement at just 52K miles. There was no sign of an issue other than needing oil more frequently. It was not burning or dripping oil. A service appointment was made when the excessive oil usage was noticed, but the car quickly deteriorated and by the time we got in for our service appointment (which took many weeks to find a Hyundai car service appointment in our entire area), the car started to make a noise. We drove the car to the service department with a slight engine sound and waited 2 months trying to get a new engine approved. We were denied due to "excessive owner neglect" even with oil receipts submitted. So we took the car back with no new engine and it now had little acceleration and was bucking.
I purchased my vehicle at 50,700 miles in February of 2022. I have experienced engine problems related to oil consumption which Hyundai stated that they will not cover because I am out of warranty due to being the second owner of the vehicle. As of now my car shuts off while driving at any time and I can-??t exceed 60 mph which prevents me from driving a lot of places. I am fearful of having my children in the car because of the issues that I have experienced.
My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn-??t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn-??t solve the issues. It also doesn-??t always want to shift gears and feels like it-??s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this -??certified-?? vehicle.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that oil was leaking from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a possible catalytic convertor failure and that the oil sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 81,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 9 MPH, the vehicle started shuddering, made an abnormally loud sound, and stalled. There was no warning light illuminated. The contact was able to push the vehicle to the side of the road with the assistance of bystanders. The contact then noticed that a significant amount of engine oil had leaked onto the ground. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as she and failed to complete the repair under Hyundai Campaign Number: 953 on the vehicle; however, the contact had not received a notification. The failure mileage was approximately 166,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle stalled while idling with the check engine warning light illuminated. The contact had taken the vehicle to a dealer to be diagnosed. The mechanic determined that cylinder #4 misfired, leading to engine failure. The contact attempted to reach the manufacturer, but his calls were not answered. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 110,000.
Oil pressure sensor failed allowing pressurized oil to leak both externally and also internally into the attached electrical harness. The oil that leaked into the harness traveled to the ECM. The repair shop personnel stated that the failure is not covered by the 10 yr 100,000 mile power train warranty but does possess a fire or electrical failure.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 50 MPH, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the contact's residence. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the local dealer for diagnostic testing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 116,000.
Engine was consuming oil badly. Engine has 98000 miles on it. Then driving one day, lost most power. So I got it home and ran codes and was having multiple cylinder misfire. Had it towed into dealership, and then did a diagnostic and claimed there is bad cylinder head damage and I would need a whole new engine. Which they said would not be covered under warranty. Which seems odd since these engines have a lifetime warranty because of a class action lawsuit. So I started a case with hyundai corporate, and they said they weren't going to cover it under their 5 year 60k warranty. But that isn't the warranty that should cover it. So, I am in the process of having the BBB dispute this for me. Because I cannot afford the huge amount to have them put a new engine in. This has been the biggest pain and I have been out a car for months with no loaner or anything.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that there was a hole in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 105,000.
A D V E R T I S E M E N T S
- Inver Grove Heights, MN, USA