This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH, the engine suddenly malfunctioned and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine failure was caused by a failed engine rod bearing. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 137,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while reversing at an undisclosed speed, the vehicle lost motive power. Additionally, there were abnormal sounds and vibrations coming from the vehicle. The failure occurred twice. The vehicle was taken to the dealer. The dealer informed the contact that since there was no check engine warning light illuminated, they could not duplicate the failure. The dealer advised the contact to trade in the vehicle if she did not feel safe driving it. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was losing oil. Additional oil was added however, the oil was depleted the next day. The contact stated there was no oil on the ground. There were no warning lights illuminated. The vehicle was taken to the local dealer and it was suggested that an oil consumption test be performed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,003. The VIN was not available.
Our engine keeps burning through oil, we have tried to work with Wilkins Hyundai service center and Hyundai's consumer affair. We have gone through their process of going in for oil changes at every 1,000 miles, however, oil has been burning before the required mark and we have gone in at 700 miles or less because the engine light goes on our engine knocks, the truck shakes, and the truck wants to shut off as we try to accelerate. We do not feel safe in our truck. How it began, towards the end of May, we called the service desk to disclose how we had an oil change and our truck had the oil light on, which was odd because we had just had an oil change. Wilkins service center asked us to take in the truck and they added the oil. Fast forward we have done this several times and we were asked to bring in the truck at 1000 miles, 700 miles, and we found ourselves coming in for oil changes sooner than the suggested miles. We were asked to follow their oil change procedure and come in three times then we will take a combustion test. To this day, we are receiving the run around with excuses and we have followed what the service center employees (past and present) have told us to do. During this time there have been major turnovers at the Wilkins service center and we have dealt with different employees with different excuses at the service center regarding our truck, even though we have complied with previous management. Regardless of who we dealt with, our vehicle was purchased there at Wilkins and has only been serviced there, new management has not been helpful with our situation that is not our fault. There is an issue with the engine we are aware of the HyundaiThetaEngineSettlement.com, as the service people should also be aware. We are now going on a month of no follow-up as to a resolution after we complied at our end, there is a paper trail, notes in their "system" and now they want us to restart the process all over again because of their error.
I put regular gas in my car Tuesday, Saturday it started making a vibration like I had a flat tire and malfunction light comes on. I notice when I put reg gas engine makes rattling sound but dealership says it-??s fine put premium to resolve this. So is this normal" Also my engine consumes oil, I took car in for oil consumption test and they say it burns 1 quart per 1000 miles which is ok. Really??"
The contact owns a 2017 Hyundai Santa Fe sport. The contact stated while driving at 5 mph, the vehicle hesitated with the accelerator pedal depressed. The contact stated that she had experienced the failure while turning left. There was no warning light illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 14,000.
My car has started jerking when up shifting and seems to only be happening when the car has not warmed up. Then today while driving on the interstate at 78mph my car lost power. Not completely. Almost like something "gave out" and I lost the forward force I was going. It also became louder, almost like a lid hum. When you accelerate the vehicle does not want to
There has been a knock since the car was bought 3 yrs ago. It burns threw at about1-2 quart of oil every 2000 miles triggering the oil light to come on. Oil changes are done every 3000 miles with full synthetic always. It's also been taken into Hyundai of olympia for acceleration issue while driving (doesn't shift up/down, shift very hard, stutters when shifting) also asked about oil consumption when taken in for recall and was told the oil consumption was normal.
The contact owns a 2017 Hyundai Santa Fe sport. The contact stated while driving and ascending a hill, the vehicle failed to accelerate and the speed would be reduced. Also during the failure, the check engine warning light illuminated. The cause of the failure was not yet determined. The local dealer haddad Hyundai located at 689 East St, pittsfield, MA 01202, and the manufacturer were notified of the failure. The failure mileage was 22,000.
This car has had a lower engine knock at start up from day one. They took care of knock sensor system but it still knocks at start up all the time and they refuse to take care of it at the dealership. I am a retired automotive restoration shop owner of 40 years and have had articles written about my shop so I know for a fact that the knock is coming from the rod bearings! it seems as though Hyundai dealerships thinks and acts like everyone they encounter with this issue does not know what they are talking about. I am at the point of hiring an attorney before something bad happens with my wife and daughter while in the car.
The contact owns a 2017 Hyundai Santa Fe sport. The contact stated that while driving 45 mph, the vehicle shuddered and decelerated independently. Additionally, the vehicle failed to accelerate with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the engine needed to be replaced. The vehicle was taken to fort mill Hyundai (805 gold hill rd, fort mill, SC 29708 (855) 548-9524) to be diagnosed. The contact was informed that an unknown software update needed to be performed. The software was updated however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was invalid.
The contact leases a 2017 Hyundai Santa Fe sport. The contact stated that the engine stalled numerous times while driving 70 mph. The contact attempted to move the vehicle out of traffic. The check engine indicator illuminated while the failure occurred. The vehicle was taken to rt 2 Hyundai (743 North main street, leominster, MA 01453, (978)-534-9999). Several times for the engine failure; however, the repairs did not correct the failure. The failure recurred. The contact had to pull over and resume driving no more than 40 mph to avoid the engine stalling. The vehicle was taken back to the dealer where they diagnosed the vehicle and found failure code: P1326. The dealer also test drove the vehicle, but was unable to duplicate the failure. The contact stated that the engine wiring harness was replaced. The vehicle was repaired. The manufacturer provided case number: 16313165. The failure mileage was 31,614.
There's always a 2-3 seconds hesitation in situations where acceleration is necessary. After 2-3 seconds of hesitation after stepping on the pedal for acceleration, the car revs and produces high pitched and loud sound with no acceleration or accelerates abruptly. Quickly merging into highway, making turns, changing lanes from a full stop and slow movement feel like playing russian roulette. Hyundai service center always claims they cannot replicate my complaint and my concern is ignored.
Engine performance is under normal specifications 22 - 24 mpg, car is giving 20 mpg on hwy. Both front seat are unconfortables, they are too deep tha need to be filled up with a large cushion or pillow in order to keep the body in good position, other wise neck has to be bent forward all times causing unconfortable neck pain.
The contact owns a 2017 Hyundai Santa Fe sport. The contact stated that the vehicle's oil consumption was high and two quarts of oil needed to be added each month. The vehicle was taken to team Hyundai (22514 three notch rd, lexington park, md 20653, (301) 880-4120) where the contact was informed that the vehicle was old and had too many miles. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
I was doing errands in my town when my Santa Fe felt like it did not want to shift, went into limp mode and would not go over 15 mph. Had to have it towed to wayne Mazda (sister store of wayne Hyundai) for them to tell me 2 days later the engine blew at 33K miles and I have only owned the car for 10 months. My case manager through corporate called me yesterday and stated engines are on back ordered and I probably wouldn't get my car back till mid June or later. Wayne Hyundai will not allow me to have a free rental car so I am paying out of pocket for my rental which will be reimbursed however I am responsible for all taxes and fees that apply. Save your time and money from buying a Hyundai. Biggest mistake of my life.
The contact owns a 2017 Hyundai Santa Fe sport. The contact stated that the engine seized in the middle of traffic. The contact had the blue link feature, which alerted her to exit the vehicle for safety reasons. The contact stated that all new Hyundai's had the safety feature. The vehicle was towed to Hyundai of kirkland (11706 124th ave ne, kirkland, wa 98034, (425) 821-6611) to be diagnosed. The dealer sent documentation to the manufacturer. The manufacturer informed the dealer that the engine needed to be replaced and the vehicle was safe to drive. The vehicle was number 26 on the manufacturer's engine replacement list. The manufacturer stated that they would replace the engine under a new warranty. The contact was currently using a loaner vehicle. The contact stated that the manufacturer would issue a recall on May 5, 2019. The failure mileage was 16,461.
While driving my Hyundai Santa Fe sport, I noticed hesitation when accelerating from a stop. The engine light also started blinking. I made it home safely and called the service dept at the Hyundai dealership. I was told because the engine light was blinking not to drive the vehicle but to call a tow truck service and have it towed to dealership. I was notified today that the engine is defective and will have to be replaced. The vehicle has a little over 16000 miles. I have read several other complaints on this website of others having the same problem. Why have all these vehicles not been recalled and replaced" why wait for possibly a fatal accident to occur" I was lucky. I made it home.
My car only has 34,184 miles on it and while slowing down to exit a highway, the check engine light started blinking and the car went into low power mode - wouldn't go over 2000 RPM's. had car towed to dealer and they tell me I need a new engine and it will take a month to fix!!!
A D V E R T I S E M E N T S
- Yulee, FL, USA