This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle blew a head gasket. Mechanic said rear bank head bolts were not torqued to spec. Was of the opinion it came off the assembly line that way. I never had it max to red level on overheating and was shocked that the engine was damaged. The vehicle began to sporadic temp spikes then back down before I could even pull off. This happened on residential streets, on the interstate, anywhere really. This happened one day, then would be fine for a week, then started it again. I was on my way home from church and the engine temp started acting sporadically. I would pull off and it would cool within a second or 2. I tried to make it home, but the engine temp gauge stopped cooling back down to quickly. I called aaa and had it towed to a mechanic. Blown head gasket. Almost $5,000 to fix. I have taken prestine care of this auto. My 2nd Hyundai vehicle but now I'm looking at other brands. A little gun shy of Hyundai now.
Vehicle began making a noise out of nowhere, no light indications, nothing. Suddenly the engine died on the interstate, again, no light indications until the vehicle actually stopped running. Vehicle was towed to local shop, found out it had absolutely no oil in it, but there was no oil leak. Engine had broken and told we needed a new engine. Hyundai then told us that they no longer make the 2014 engine, so a replacement would cost $11,000 and have 96,000 miles on it. Our Santa Fe had 73,000 miles on it when this occurred. Sudden engine failure with no indication of an issue, while traveling at a high rate of speed on the interstate could have produce a horrible, if not fatal accident.
Check engine light illuminated while traveling down the interstate, lost power to the gas pedal taking speed down to 30 mph. Managed to make it off of an exit and to the closest mechanic. The mechanic found metal fragments in the oil filter leading him to believe that there is a faulty engine. Called Hyundai of asheville and was told to bring it in. They diagnosed it as the cams locking up, meaning I need a new engine.
While driving the vehicle at highway speed approx. 60mph engine began to make a knocking sound in the engine bay. Had the vehicle towed to the nearest Hyundai dealer and began filing a complaint to Hyundai usa. After 2 weeks of the vehicle sitting there and no word back I called the dealer to find out if it had been diagnosed. No one had looked at it! next day we got a call stating motor was blown up and a cost to repair would be $15,720!!!!! this vehicle was and has been very well maintained with regular oil changes etc. ( verified by dealer oil level was good ) oil light was not on nor did any warning lights illuminate during any of this. This is our second Hyundai that we have owned with an engine failure ( last vehicle had been recalled for engine. ) and this will be our last Hyundai.
Engine started knocking. Took in to dealership. Low 4 quarts of oil. No check engine lights came on. No oil light came on. No change oil soon light came on. Which caused metal shavings in oil filter when looked at by a mechanic. Vehicle was being driven on city street that the noises started. Bought car 5000 miles ago.
- Bridgewater, VA, USA
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I was not notified of my car's entire engine recall, by mail, email, phone..nothing. I was on the busiest freeway (driving the speed limit...75mph) in the state, and my car's engine failed!! I was scared to death. I could have been killed. It was the most horrible auto experience in my life. I am now scared to drive and can't drive on freeways. The whole ordeal, towing, eventual motor replacement, having to drive back up to exchange rental cars, loaner vehicles, etc., has caused me some ptsd. I was told by the dealer in the town close to where the car motor failed, Hyundai did not send out any recall notices.they did not want to be inundated with owners. Yes, the Hyundai dealership many miles from my home eventually replaced the motor. However, Hyundai did not make it easy for me. Ie., at first, no loaner car available (I had to get a rental car.) I have yet to be reimbursed for my towing and rental car expenses. When I flashback to this, I get upset. I can't afford to sell my car, but do not want to keep it either. Look into this. As I said, I could have been killed or seriously injured. Save others from dying or injury please.
The Santa Fe's engine seized while traveling on an interstate highway going ~65 mph. After the car was stopped on the side of the highway, oil leaking from the engine was visible on the ground. The Santa Fe's engine would not turn over/start. After towing and letting the car sit overnight at an auto shop, the cold engine would still not turn over/start when the mechanic tried. The trusted mechanic said the engine had seized and was useless. A recall was issued for Hyundai's Santa Fe sport and sonata of the same year, 2013-2014 models. The recall is for machining errors during engine manufacturing. These errors can cause premature wear of the bearings leading to engine seizures. Have other people experienced this defect in the 2014 Santa Fe?
The contact owns a 2014 Hyundai Santa Fe. The contact stated the vehicle was repaired under NHTSA campaign number: 17V226000 (engine and engine cooling) at atlantic Hyundai located at 193 sunrise hwy North service rd, West islip, NY 11795, (631) 587-0700. The contact stated that 6,000 miles after the repair was completed, while starting the vehicle, there was an abnormal fuel odor in the cabin of the vehicle. The vehicle towed to independent mechanic and the contact was informed that the high-pressure fuel line needed to be replaced. A dealer was not contacted. The vehicle was not repaired. The manufacturer was informed of failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V934000 (engine, fuel system, gasoline) however the VIN was not included. The failure mileage was 39,000.
Rod bearing went out in the engine at 81,123 miles. The vehicles was in motion and went into slow power mode. However, my feeling is the damage to the motor was already done before there were any signs of trouble.
Oil leak from valve cover gasket onto alternator causing complete electrical system failure. Vehicle very quickly lost all power including power steering and brakes, brake/hazard/indicator lights, and ignition while traveling at highway speed in heavy traffic. Extremely high severity potential harm from this failure mode, which was the subject of previous service campaigns for older Hyundai vera cruz and Santa Fe with same 3.3L V6 engine platform. Unacceptable to have occurrence of this known design issue with later model production.
My 2014 Santa Fe sport began shaking violently at 72 mph. I took it to a shop thinking the wheels had become unbalanced. Immediately the vehicle began shaking again. I again took it for re-balancing. Same shaking problem. I took it a third time to an auto repair shop who found that the calipers were so hot they were about to burn. You could feel and smell the heat. The shop replaced the calipers thinking the shaking was a braking issue since every time I applied the brakes, the vehicle would shake even worse. The caliper replacement did not fix the issue. Finally after replacing the brake pads, calipers, and rotors, the shop did another road test. Then the car not only shook but the engine started knocking due to tie rod failure. The vehicle continued to be dangerous to drive, so the shop had it towed to Hyundai for an engine replacement under a tsb. Hyundai replaced the engine but would not take responsibility for the caliper and braking issues, which ended up being directly related to the engine issue.
I get regular oil changes on my car and have receipts of my last 2 oil changes, but there was no oil in my car and the bearings were dry and rubbing which cause metal shavings to go into my engine. Vehicle was making a noise when I pulled into a Hyundai dealership and they diagnosed it.
Engine ''2014 Hyundai Santa Fe limited. 3.3L 6 cyl fwd. I own this vehicle. I recently read about the class action suits against Kia and Hyundai regarding engine failures and fires. Https://www.ncconsumer.org/news-articles/settlement-reached-with-Hyundai-Kia-in-class-action-lawsuit-alleging-engine-damage-fires.html. I have filed a complaint about our 2017 Kia soul that has an engine failure. When reading this article I noticed under the new defect investigations paragraph that 2011-2014 Hyundai Santa Fe's have also been listed for possible problems. However, it does not list or further define if it is only for the 2.0 L motors and may not include the 3.3 L. our Hyundai Santa Fe had an issue in the past. It took the dealer a month to define and repair. It was completed under the mfg. Warranty and I believe finally a recall. The fuel line would collapse when you depressed the fuel pedal starving the engine of fuel. This caused a loss in power and forward momentum that became unsafe to drive. At this time, it is starting to do the same thing. After reading this article, I am concerned about a possible engine failure in the future now that my warranty has expired with the manufacturer. I would like to have my vehicle included in any future recalls (there is not one now) that may involve this specific motor and vehicle. Also, I have had problems with the sunroof, the entertainment electronics, and ac/heating electrical cab controls. Many error messages are written in the Hyundai language. The dealer stated they needed to change out the onboard computer for a list price of $2,600. The second-row seat heaters have failed after the warranty and have hardly ever been used. Dealer wanted over $600 plus labor to replace each seat.
Stopped at red light. Everything shut off, engine would not start or engage.no warning lights took it to the dealer, where they said it was major engine failure and they had to contact Hyundai engineering. They could not tell what went wrong. Hyundai want to split the cost of repair because the car was not under warrenty. It now February, Hyundai has not admitted that they have an engine problem. They have try to replace the engine twice, only to have them fail. They now going to try a differnt engine type. It now time to replace car. I have an case # 16797233 with Hyundai customer service, which has not been very helpful
Very noticeable engine ticking when running. But when you rev motor a little, it stops. This happens in park. But when driving, I don't notice the ticking. This started about 2 weeks after I bought it.
Automatic gear not shifting properly when accelerating after coming to a complete loss stop. I had the same problem last year 2019 in the month of February. I took it to the Hyundai on jefferson ave ( newport news / Virginia). They found that it was an engine default for most of the 2014 model. The engine was replaced and not even a year I had the same problem again.
While on the interstate my car lost power!! it caused the speed to decline sharply from 70 mph to 15 mph!! it was taken to the garage the next day. A "recall" I never received on my 2014 hyundia Santa Fe. Said it was fixed. Next time, I am in a remote are, again...no power. Called the Hyundai garage, they told me a tow truck would pick it up - I needed to call the Hyundai 800 number to set it up. I called, nope, they would not pick it up. Got it to the garage a second time. Supposedly fixed... third time...happened again. Called the garage. Unbelievable. This time, I am telling them to keep this death trap and return my money. Never again am I crawling into that thing!! 3 times within 3 weeks!!! serious safety issues and proven cases of many car fires. Hyundai is fully aware of this and have been avoiding a full recall over a year. Their customer service web site says "due to the overwhelming calls, more employees are answering the phones within one hour"... I was told to expect a call within 5 days. Google it: Fo4X, consumer reports, NHTSA, center for auto safety and congress are all involveded. A complete disgrace!!!
A D V E R T I S E M E N T S
- Alabaster, AL, USA