This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Oil leak from valve cover gasket onto alternator causing complete electrical system failure. Vehicle very quickly lost all power including power steering and brakes, brake/hazard/indicator lights, and ignition while traveling at highway speed in heavy traffic. Extremely high severity potential harm from this failure mode, which was the subject of previous service campaigns for older Hyundai vera cruz and Santa Fe with same 3.3L V6 engine platform. Unacceptable to have occurrence of this known design issue with later model production.
My 2014 Santa Fe sport began shaking violently at 72 mph. I took it to a shop thinking the wheels had become unbalanced. Immediately the vehicle began shaking again. I again took it for re-balancing. Same shaking problem. I took it a third time to an auto repair shop who found that the calipers were so hot they were about to burn. You could feel and smell the heat. The shop replaced the calipers thinking the shaking was a braking issue since every time I applied the brakes, the vehicle would shake even worse. The caliper replacement did not fix the issue. Finally after replacing the brake pads, calipers, and rotors, the shop did another road test. Then the car not only shook but the engine started knocking due to tie rod failure. The vehicle continued to be dangerous to drive, so the shop had it towed to Hyundai for an engine replacement under a tsb. Hyundai replaced the engine but would not take responsibility for the caliper and braking issues, which ended up being directly related to the engine issue.
I get regular oil changes on my car and have receipts of my last 2 oil changes, but there was no oil in my car and the bearings were dry and rubbing which cause metal shavings to go into my engine. Vehicle was making a noise when I pulled into a Hyundai dealership and they diagnosed it.
Engine ''2014 Hyundai Santa Fe limited. 3.3L 6 cyl fwd. I own this vehicle. I recently read about the class action suits against Kia and Hyundai regarding engine failures and fires. Https://www.ncconsumer.org/news-articles/settlement-reached-with-Hyundai-Kia-in-class-action-lawsuit-alleging-engine-damage-fires.html. I have filed a complaint about our 2017 Kia soul that has an engine failure. When reading this article I noticed under the new defect investigations paragraph that 2011-2014 Hyundai Santa Fe's have also been listed for possible problems. However, it does not list or further define if it is only for the 2.0 L motors and may not include the 3.3 L. our Hyundai Santa Fe had an issue in the past. It took the dealer a month to define and repair. It was completed under the mfg. Warranty and I believe finally a recall. The fuel line would collapse when you depressed the fuel pedal starving the engine of fuel. This caused a loss in power and forward momentum that became unsafe to drive. At this time, it is starting to do the same thing. After reading this article, I am concerned about a possible engine failure in the future now that my warranty has expired with the manufacturer. I would like to have my vehicle included in any future recalls (there is not one now) that may involve this specific motor and vehicle. Also, I have had problems with the sunroof, the entertainment electronics, and ac/heating electrical cab controls. Many error messages are written in the Hyundai language. The dealer stated they needed to change out the onboard computer for a list price of $2,600. The second-row seat heaters have failed after the warranty and have hardly ever been used. Dealer wanted over $600 plus labor to replace each seat.
- Hammond, LA, USA
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Stopped at red light. Everything shut off, engine would not start or engage.no warning lights took it to the dealer, where they said it was major engine failure and they had to contact Hyundai engineering. They could not tell what went wrong. Hyundai want to split the cost of repair because the car was not under warrenty. It now February, Hyundai has not admitted that they have an engine problem. They have try to replace the engine twice, only to have them fail. They now going to try a differnt engine type. It now time to replace car. I have an case # 16797233 with Hyundai customer service, which has not been very helpful
Very noticeable engine ticking when running. But when you rev motor a little, it stops. This happens in park. But when driving, I don't notice the ticking. This started about 2 weeks after I bought it.
Automatic gear not shifting properly when accelerating after coming to a complete loss stop. I had the same problem last year 2019 in the month of February. I took it to the Hyundai on jefferson ave ( newport news / Virginia). They found that it was an engine default for most of the 2014 model. The engine was replaced and not even a year I had the same problem again.
While on the interstate my car lost power!! it caused the speed to decline sharply from 70 mph to 15 mph!! it was taken to the garage the next day. A "recall" I never received on my 2014 hyundia Santa Fe. Said it was fixed. Next time, I am in a remote are, again...no power. Called the Hyundai garage, they told me a tow truck would pick it up - I needed to call the Hyundai 800 number to set it up. I called, nope, they would not pick it up. Got it to the garage a second time. Supposedly fixed... third time...happened again. Called the garage. Unbelievable. This time, I am telling them to keep this death trap and return my money. Never again am I crawling into that thing!! 3 times within 3 weeks!!! serious safety issues and proven cases of many car fires. Hyundai is fully aware of this and have been avoiding a full recall over a year. Their customer service web site says "due to the overwhelming calls, more employees are answering the phones within one hour"... I was told to expect a call within 5 days. Google it: Fo4X, consumer reports, NHTSA, center for auto safety and congress are all involveded. A complete disgrace!!!
Our vehicle had the turbo fail. After replacing the turbo, the engine died upon test drive. They replaced the engine and gave us the vehicle back. The next day it would not crank. Dealership jumped the vehicle off. The next day it would not start again. This time they had to tow it. It has been in and out of the dealership for 4 months and towed 3 times. Each time the vehicle would not crank with 48hrs of getting the car returned to us. They blames security system, key fob, brake switch, grounding, and now the starter. Each time they stated it was fixed and then we had the issue happen again. I filed a safety concern with Hyundai but they refused to address our concern. They said they were told by palmer's Hyundai that the vehicle was fine. I explained I was concerned of my families safety of the vehicle died while turning or on the interstate. There are multiple reports of this online for the vehicle. They stated I can take it up with the dealership but they couldn't help with anything. They said if it failed in traffic and someone was hurt, then I could call back and they would address it then. I own 4 Hyundai vehicles and have had another previously. It is very sad to be treated like this when you are a lifelong customer
I was driving on the highway, after picking up my grandchildren from school (about 15 miles away), and started to speed up so I could pass a semi truck and my SUV just went completely dead without warning. My accelerator stopped working and I lost power completely. It was a frightening experience, as I looked into the review mirror the semi truck was barrelling down upon us and I couldn't get the SUV started back up. As my car was slowing down, I quickly put my emergency lights on and the semi truck had to swerve around us, blaring his horn. Thank goodness, no one was coming towards us in oncoming traffic, or this would have been a horrible accident. My car slowed down and I managed to pull off the shoulder, I tried starting it but it puttered and went out. I had no warning lights on -on my dash to let me know what was wrong. I waited and tried starting my car but same thing, it started but died out. I looked under the hood and couldn't find anything wrong. After about 15 minutes, I tried again and this time it started and we slowly drove home. I had a mechanic look at my car and he says I need a new engine.
Car completely shut off while driving on road. Was maki G loud ticki G noise. Had it diagnosed. Was told the engine is no good. Destroyed engine. Is this under recall
The contact owned a 2014 Hyundai Santa Fe. While driving, the engine blew up and flipped the hood in an upright position. In addition, the brakes malfunctioned and all the electrical functions turned off. The contact was able to pull the vehicle over as black smoke filled the cabin. The contact was barely able to exit the vehicle after inhaling black smoke. The vehicle caught fire on the side of the road and was totally engulfed in flames. The vehicle was destroyed. The contact visited his doctor rather than a hospital and was prescribed an inhaler to help with his respiratory needs. A police and a fire report were filed. The vehicle was towed away to a scrap yard. The manufacturer was contacted and provided a case number and a loaner vehicle. The manufacturer also offered to pay off the vehicle, the contact's medical expenses, property expenses, and a flat monetary amount of $5,000. The contact tried to negotiate with the manufacturer and agreed to meet after the 25 day waiting period. The contact was contacted by manufacturer they will investigate why the engine failed. The failure mileage was 51,000.
Started car and engine light came on. Started driving car and it hesitated eventually it would accelerate. When getting onto freeway and tried to accelerate it was slow to do so but eventually would. This kept reoccurring. No noises or other issues. Brought car in same day I first noticed this happening and had code of P1326.
The contact owned a 2014 Hyundai Santa Fe. While the contact's husband was driving at an unknown speed, the vehicle did not accelerate when the accelerator pedal was depressed. The vehicle was pulled over to the side of the road as smoke appeared from underneath the hood. The driver opened the hood and noticed flames in the core of the engine without warning. Another driver stopped to assist but both men were unable to extinguish the fire. The fire department was called to the scene and extinguished the fire. There were no injuries. The police arrived and both fire and police reports were filed. The vehicle was totaled and towed to a tow yard. The contact called hudson Hyundai at 866-710-6765 (located at 977 communipaw ave, jersey city, NJ 07304) and was informed that there was no recall. The cause of the failure was not determined. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
08/31/2019 traveled 60 miles on interstate hwy and stopped to go through a fast food drive-through, idling my vehicle for about 10-15 mins. My 2014 Santa Fe sport 2.0L turbo began to emit smoke from under the vehicle engine. I opened the hood and looking from the top toward the back part of the engine I could see the reflective insulation at the back part of the engine and smoke was drifting out of the bottom of the engine and there appeared to be an orange glow reflecting from the reflective insulation. No check engine lights were on and the car seemed to be running fine. I decided to return back to my home and stopped by the Hyundai dealership on the way. Service department was closed, but had one of the sales people take a look at the engine with me as I again opened the hood. This engine was no longer smoking. I brought the vehicle back to the dealership Tuesday. The service department performed a recall service item with complimentary oil change and told me that a fire had happened on the skid panel underneath the engine. They claim that the fire was started from a large plastic zip tie that had fallen on the turbo engine manifold at the back of the engine and had dripped down to the skid pan catching and burning into the plastic pan. I do not understand how a zip tie could have just "happened" to have broken and fallen in just the exact spot to catch fire" I mentioned to the dealer that I had read online about recalls concerning engine fires on Kia sorento and Hyundai Santa Fe sport for my year model vehicle. Their comment was that those problems were only associated with the Hyundai sonata. The service writer said he would not replace the burnt plastic skid panel and stated that this was just a fluke and the car was safe to drive. I still have many concerns as to how this could have happened and what other damage is there from the hot burning fire"
First issue started when the car stalled 3 weeks ago coming off a highway exit ramp while waiting at light. Car stalled a second time while sitting in traffic shortly after. Then worked fine and had an oil change completed at the dealer on 8/2/19. On 8/11/19, car would not accelerate normally after proceeding from a red light on a state highway, check engine light came on and shortly after engine started making knocking noises that became louder after a few miles. Requested a tow truck to tow car to the dealership after noises and acceleration became extremely bad. Car dealer found metal shavings in oil pan and metal build up inside the engine. Long engine block replaced under power train warranty at 95,014 miles.
I was driving my car on the freeway, luckily for me L had merged into the slow lane. Upon merging L tried to speed up to leave a safe space between myself & cars merging onto the freeway. When L tried to accelerate there was no response, my dash panel lite up with numerous icons & my engine had no power. L took the next offramp & coasted to a stop, L then put on my hazard lights & lifted the hood to show other cars L was in distress. L called aaa & was towed to the Hyundai dealership in van nuys, California. L was notified that my engine had froze & since it was under warranty they would replace the motor. My car has been sitting at the dealership for almost 3 weeks now and they can't give me any idea of how long this will take to replace the motor. There last response to me was they haven't located a replacement motor at this time and to be patient. Well my patience is growing thin, they only respond when L call. Had L been in the fast lane L probably wouldn't be writing this now ( very dangerous situation ) please do something about this before someone else has the same experience and there is a fatality. Thanks for you help, all L can do now is sit and hope they resolve my situation, and that nobody else has to experience this. P.S L will be trading this car in as soon as its fixed L do not feel my family is safe in this car!
A D V E R T I S E M E N T S
- Grove, OK, USA