This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this vehicle in 2016 and received free oil changes through the dealership I purchased it from. I noticed that in between the recommended 7500 mile oil changes that I had to add oil or get another oil change prior to the recommended time frame as it seemed to burn oil. I took it to a shop about 1 1/2 years ago but they couldn't find anything wrong and no lights on the dash were on. Just a few weeks ago I noticed a burning smell and checked the oil again and it was low so I added 4 quarts. I then noticed a knocking sound the next time I drove it and took it right to a shop down the street. They said if was a bad bearing and that I needed a new engine! it has 130,000 miles and the only problem I have had is this oil/engine issue. I owe $7000 and an engine will cost $5000 plus labor. Why are the engines failing on the 2014 sante fe's"?" I would definitely like answers.
I was driving along and out of nowher, heard a loud knocking noise from the engine. No engine lights were displayed. I took it to a mechanic and he said I needed a new engine. He thought it was strange to need a new engine at only 53K miles, so he said I should check with the dealer for any defects. We took it to the dealer and they confirmed the noise was caused by rod bearings being prematurely worn and it in fact needed a new engine. We had always taken it for regular oil changes and confirmed this with receipts. They said there was a recall of this engine problem of the same year and make but our SUV was a limited and only the sport model was included in the recall. They said they would check with Hyundai to see if they would cover it considering the recent issues with this model and year of car. They came back and said they would only cover a portion of it and wanted us to pay $3300. We are now checking with another dealer and have been without a car for over a week. It seems crazy that we would have to pay for a known manufacturing defect.
The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving 60 mph, the contact heard a knocking sound coming from the engine compartment. The vehicle loss motive power and stalled. The contact pulled over to the side of the road. The contact stated that some smoke coming from the engine. The contact stated no warning light was illuminated. The vehicle was towed to langdale Hyundai (4001 N valdosta rd, valdosta, ga 31602, (888)862-6192) where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 17V226000 (engine and engine cooling) however, the VIN was not included. The manufacturer was informed of failure and confirmed that the VIN was not included. The failure mileage was approximately 115,000. Consumer stated engine work was done on May 2020 but stalled on Feb 2021.
Oil level was checked and fine it is checked periodically it checked good.I was driving home Saturday noticed a slight ticking stopped checked the oil not touching the stick so I put 2and a half quarts in it headed towards home about 45 min down the road it seems to have spun a bearing /blown the engine it's a loud knocking noise
My car is rod knocking. I took it up to Hyundai and they comfirmed it. Ro 6034121. I had found a recall related to the 3.3 engine stateing that there could be prematurer bearing faliure. It stated an error in manfaturing up until May 2014. My car was manafatured by January 14 2014. I was delivering pizza on a Saturday night when out of nowhere I started to hear it knock. After I had finished the delivery I went back to the stoor and called a mechanic to look at it and comfirmed it was knocking.service have all been kept up. I understand that my vehicle is not under the recalls bad batch list but it is haveing all the issues relatede to the recall. Hyundai has had my car for over a month and I have been waiting on comfermation and endded up being declined.
- Tulsa, OK, USA
Search CarComplaints.com for these popular complaint phrases...
During my scheduled oil change on January 16,2021 I've learned that car engine burns oil. According to technician, instead of 5 quarts only 1.5 was drained plus he showed me soot deposits on exhaust pipe, which is indicative of oil burning. He mentioned that this condition is potentially dangerous, because when engine is out of oil damage an occur. Car does not have a lot of mileage on it, so im wondering why given issue exists and if there are any recalls regarding it. Thank you!
Was stopped at a red light, and when the light turned green and stepped on the gas, the car moved initially and then stopped accelerating. It sputtered along, slowly accelerating a little bit at a time. This happened for the rest of the ride home. The engine light also was flashing this entire time.
I purchased my 2014 Santa Fe sport from Ford motor sales located@10700 Ford road dearborn, Michigan in October 2020. After a week of driving it back and forth to work, it started not accelerating and I kept smelling like something was burning in it. I took it back and forth to the dealership for this same issue now the engine is knocking and the oil wont stay in it either, after its been changed too. Im heartbroken and its christmas and I have no transportation at all to get to work for me and my family. I'm a frontline worker for the covid-19 team here in Michigan at the be well medical center for biotech laboratories and can lose my job if I dont get this fix immediately. This recall explains alot thats why my poor truck is dying. Please help
NHTSA recall number20V520000 - Hyundai contacted us with a notice about the recall and the risk that our car may burst into flames while driving, however they are not offering to fix the issue. In the notice they simply say there is no solution, so please park your car outside away from your house in case it catches fire. I don't understand how it is acceptable to leave this issue unaddressed. I am looking into purchasing a new car because I don't feel safe putting my family in my current car. Hyundai did not offer any solutions at all, not to fix, replace, or repurchase the vehicle.
11/21/2020 around 12 pm we were pulling out on to the highway in heavy Saturday traffic in between roswell and norcross. As we were accelerating to get onto the road the engine seized and we couldn't get the car to respond. The pedal was being pushed to the floor and the car wouldn't respond. There were no dashboard warning lights or any loud engine noises to say there was an issue. No smoke or steam. We were able to direct the car onto a side street but the car stopped in the middle of the side street. The car electronics started going crazy, the navigation screen and interior lights kept turning themselves on and off like it was a computer rebooting. We smelled something burning so I turned the car off and we got out of the car.. I let the car rest for a few minutes and tried to turn it back on so we could get it in to a safer position and get help but the car wouldn't restart. We even tried using the battery jumper box to try to get it restarted but it wouldn't respond. Had the car towed to the dealership. This car has a theta gdi engine that is currently part of a recall but when I look up my VIN the recall doesn't show up.
Was driving my 2014 Hyundai Santa Fe when out of no where it started knocking loudly, took it to a mechanic and they said I needed a new motor it had 146K on it. Replaced the motor with a brand new motor with only 7 miles on it 2 weeks later the same thing happened, knocking noise and motor seizing up. It's my understanding that the Hyundai manufacturer should replace the 2014 sante fe like they did the sonota's and sante fe sports cause this vehicle has the same problems!
Engine has around 89K miles. Began with a knocking noise and after taking it to the dealership we were advised it "needed a new engine." Dealer was not specific as to what exactly the issue was, but I believe the same issue that affected the Hyundai sonata and Santa Fe sport is also affecting this vehicle. Because we are the second owners, Hyundai has refused to provide us any assistance. After picking it up from the Hyundai dealership, we attempted to drive to another company's dealership to initiate a trade in. While driving on the interstate, the vehicle degraded in power and died on the busy roadway just off the interstate off ramp. My wife had to push the Santa Fe using my car to get it off the roadway to a gas station parking lot. The engine does now turn on, but anytime it is put in gear it dies. Engine is completely useless. We always perform routine regular maintenance on our cars and this vehicle has not been abused in any way. Was purchased in 2016 with roughly 45K miles on it.
I'm in the last 2 weeks, as I was driving, 3 different times, it felt and sounded like the SUV was going to die out. Last week, when I came to a stop, the SUV started shaking for less than 5 seconds.
The engine started making a knocking noise on start up but would quickly quiet. After a week the noise increased to knocking on start up and until I shifted through gears 1-3. after a few days, while driving 50 mph on a rural but high speed road the power to the gas pedal stopped working and my speed decreased without my control. After pulling over I was only able to accelerate slowly, 5-10 mph. I pulled into a gas station and the battery light flickered twice then disappeared. I turned the vehicle off and back on and the power to the gas pedal was functioning as normal. The knocking sound was much worse after this incident. I took the vehicle to the dealer and have been quoted for a full engine replacement. Regular oil changes have been completed during my ownership of the vehicle. The dealership indicated no oil leak but declared a low level of oil remaining.
It has been determined that the engine is no longer functional at only 106K miles after my car has been given very regular and routine oil changes. The oil coated the bearings and it burned up the internal workings of the engine according to the mechanic, resulting in engine seizures. The vehicle was in motion, however it had been slowly deteriorating prior to complete seizure.
Engine failure (upper/lower) under moderate acceleration due to uncharacteristic rapid oil consumption with no warning of low oil level or pressure. 165,000 miles on vehicle. Maintained with engine oil changed routinely every 5,000 miles; normal operating conditions (not severe).
The car is a 2014 Santa Fe and out of the blue I started to hear a strange noise from my engine area. Multiple dealerships confirmed that it was the engine that needed to be replaced. One dealership assured me that it would be covered due to a recent recall on Santa Fe engines but come to find out the recall was for a different engine type and not mine. While researching online I have seen several complaints of engine failure for the same type of engine that my Santa Fe has. The car isn't safe to drive at all and when I contacted Hyundai about offering some sort of assistance and to cover the costs of the engine, they refused to do so. There should be a recall and the 3.3 engines as well. I have had several cars before and never have I ever had an engine fail me.
My 2014 Santa Fe went into "limp mode" and wouldn't travel more than 5 miles an hour. I was told that my engine had no oil and was part of a safety recall. After months of jumping through the hoops with a series of oil consumption tests, I was told that if I replaced a slightly drippy oil pan gasket (a leak so small that it never hit my concrete carport) that Hyundai of cumming would send our paperwork to Hyundai corporate for a recall of the engine. I never knew that the car completely-shutting-down while driving was a possibility. Apparently, the recalled engines do exactly that! they shut down while being driven with no warning! while driving, my Santa Fe completely shut-down. No power steering, no power brakes, nothing! no warning lights ever came on to alert me of a problem. The timing of this happening was convenient though as I was going away for 5 days. I dropped my car at the cumming ga dealership. I asked them to replace the oil pan seal and trouble shoot the stalling problem. 5 days they sat on my car. They did nothing. Turns out, they were waiting on the service-rep who did my repair estimate to return from vacation. They were going to wait 11 days without doing the work or talking to me. They said that they didn't do the work because my car did not qualify for the recall. Recall or no recall, I need my car fixed! after showing up in person, I was given a loaner car until they could diagnosis the engine & replace oil pan gasket. This was tues 9/15. They gave me the loaner car until fri. Called on fri, they hadn't found the stalling problem and said keep the loaner until 9/25. Was told today that they still have not replaced the oil pan gasket, but they want the loaner back. This is outrageous. I don't feel safe in this car. And despite being a paying customer, they still haven't done the work they said I need to have done for the recall.
A D V E R T I S E M E N T S
- Baltimore, MD, USA