The contact owns a 2019 Honda Odyssey. While driving various speeds, the contact noticed a strong fuel odor inside the cabin of the vehicle through the vents. When the failure occurred, the odor was detected for 72 hours. The contact also mentioned that the phone charger port in the rear of the vehicle overheated and caused the cell phone to also overheat. The vehicle was taken to Honda West (7615 w sahara ave, las vegas, nv 89117, (800) 249-9504) where the contact was informed that the failure was a known issue, but the cause of the failure was unknown. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 13,658.

- Las Vegas, NV, USA

The infotainment system is defective. Without warning the entire unit blackouts or locks up rendering it useless. This impacts navigation, all audio, the backup camera and bluetooth connectivity. The vehicle was purchased new in late may and has been returned 2 times for the same problem without resolve. It is going back a third time in the morning. We've provided screenshots and video to the dealer. This malfunction occurs while driving and is a major distraction for my wife and I particularly when you consider highway traffic conditions in houston metro. We've driven the vehicle without cellphones in the cabin vicinity and the malfunction still occurs.

- Sugar Land, TX, USA

Infotainment system freezes causing battery to drain to zero when parked. Radio stops, navigation stops, phone stops working, backup camera stops working. Evidently a common problem because class action suit filed in March in California. Took to dealer, they changed battery, told me it was fixed. Froze again the next day. Vehicle was in motion when system failed. The next morning car would not start because battery drained.this was on a federal highway. Happened again after the battery was changed.

- Brooklyn, NY, USA

While traveling at highway speed on the highway, the dashboard (including not but limited to speedometer, tachometer, fuel level, current gear, etc) went complete off momentarily and then restarted itself. After the dashboard came back, the dashboard flashed an error like "accident avoidance system problem" for a few seconds and then the system functions normally until it happened again. This has happened 3 times in the last 4 days. I couldn't get a picture of the issue due to the fact that it happened randomly with no clear indication that it was about to happen.

- Vienna, VA, USA

On July 2nd our vehicle wouldn't start. Prior to this date the vehicle worked fine. We call Honda roadside assistance and they came and jumped it. My wife let it idle for nearly 1 hour and turned it off. She returned an hour later only to find it was dead again. I decided to come home and jumped it and drove it down the hwy. While driving down the highway there was some vehicles swearving around some debris on the road and when I applied my brakes the vehicle lost power and I wasn't able to stear the vehicle fast enough and hit some of the debris. I let of the brake and the power came back on. I drove home turned the vehicle off and then tried to restart it again only to discover it was dead. I got out of my vehicle and inspected the front end which had minor scratches and cuts in the lower front driver's side bumper

- Marysville, WA, USA

Three hours away from home and the infotainment system went completely out. All of the safety features attached were off and we were unsure of the impact to other features. It would not turn off even after the car was off. It continued to drain the battery without anyway to turn it off. Called Honda support and roadside assistance and no one could help me or reassure my family that we were safe to drive the vehicle. Three days later they had to connect two wires at the dealership to reset the system. Appreciate this is a reoccurring issue but no one has given us details of what cause the issue or the overall impact on safety features.

- Ellicott City, MD, USA

Since I purchased this vehicle the headlights dim way down and sometimes change intensity greatly every single time the A/C compressor clutch engages and draws current. All lighting across every system in the vehicle dims way down as well. That is, interior illumination, instrument console and panel, exterior marker lights. All lighting dims when the compressor clutch engages. The local dealership has tried a few things as instructed by the manufacturer but the situation has not been corrected. While out on freeways at night following behind other vehicles, the driver will become annoyed in front thinking that I am purposefully flickering or flashing the headlights to encourage them to speed up or move out of the way. This can cause a dangerous situation. This situation has been present since the vehicle was purchased in November 2018 and remains.

- Hickory Grove, SC, USA

I returned home from picking up my children from school, and the passenger door on the driver's side would not close. Contacted dealership, they had no answer but to tow the vehicle to them. Brand new, 6 days old Honda Odyssey elite 2019, power sliding door does not close electrically or manually. The vehicle was stationary. Vehicle had to be towed back to the dealership.

- Upper Marlboro, MD, USA

Vehicles in motion on freeway and city roads. Dash warning lights go haywire when driving. Loss of of lane keep assist and adaptive cruise control while driving is a serious safety issues. All warning lights turn on. Dealership reset the computer but issue not resolved. Issue has been happening since October 2018. Honda roseville automall dealership made repairs yesterday 12/27/18 by resetting computer. Still did not fix problem.

- Roseville, CA, USA

Car shifts into park while driving

- Brooklyn, NY, USA