This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car shuts off when stopped at intersections. We have taken the car to Honda several times and they have been unable to find any problem with it. The message we get is "The system has lost power. Push and hold the power button for more than two seconds to enable the system."
When stopping at an intersection multiple times the idle stop turns the car off and the vehicle refuses to start again and all electronics stop working until the vehicle is turned off completely and the driver door is opened. Does not happen all the time so can't consistently reproduce to have a service center confirm. Vehicle has been inspected during other recall repairs and I was told the repairs being done would not fix that issue.
The auto engine stop feature left me stranded when the engine died. I pulled up to a traffic light and the engine cut off and wouldn-??t start automatically when I let my foot off the brake. Also wouldn-??t start when I tried manually starting it. Had battery and alternator tested. Both tested fine. Car finally started later. Seems to be ok if you disable the auto shut off function.
Three months into purchasing a brand new 2019 Honda Odyssey EX-L my car would not start. I was told my battery was drained/bad cell, due to the weather being too cold and all the electrical components of my vehicle. We lived in South Georgia and my van is kept in a garage. I was given a new battery at the beginning of 2019 and now in 2022 I-??m told I need another AGM battery because mine is dead. I-??m told by the dealership they can-??t diagnose the problem exactly, but they are 75% sure this is the issue causing my van not to start, unable to be jump started, code P0600, warning lights stating emissions system problems, break system failure, anti-lock break system failure. Outside of Honda I-??m told something is draining my battery, but Honda takes no responsibility and it-??s out of pocket for a new $240 battery, which may or may not be the issue. Looking online at customer reviews, I-??m not the only person with this issue. MANY MANY MANY Honda Odyssey owners have complained of the same issues and nothing has been done by Honda. My vehicle slammed on breaks driving down the interstate at over 70 MPH while my family was in the car. My doors stop closing if I start the car while the doors are mid-close, it will tell me to apply break while shifting to park even when the break is applied. There is an electrical issue within the Odyssey that needs to be addressed and recalled. These vehicles are too expensive to be malfunctioning and needing replacement parts after 3-4 years. I drove my Toyota to over 350,000 miles and never changed a battery.
This has happened twice so far. Car has been driven for awhile, come to a stoplight, auto idle engine kicks in and car shuts down. Car display says press brakes and hit starter to turn car back on. I am essentially stopped at a light unable to move. I am on my 3rd battery for my 2019 Odyssey. I have taken to dealership for diagnostic and they're unable to replicate.
- Johns Creek, GA, USA
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The sensor on the passenger sliding door failed to work when the engine was on. Once the engine was off, the sliding door would close. The problem was reproduced by a Honda dealer service and while they were checking with the extended warranty to see if the sensor would be paid for, they let me take the van home for regular use. The next day, the door would not close with or without the engine on. We were not home and we could not leave the van in the parking lot or drive home with the door open, with our two young boys in the middle row in their carseats. My husband stood outside with the van for about 15 minutes until the door finally closed and the rear passenger window shattered. The safety of our family was put at risk due to the loose glass shards and due to the fact that the door was no longer functional. The vehicle was inspected by an agent from Louisiana Dealer Services today and they deemed that the broken window and track are due to damage and will not be covered under the extended warranty. There were no warning signs of a broken sensor before, during or after this incident.
When I come to a complete stop and the start/stop motor goes into idle mode (shuts the engine down), I have a problem that occurs after it. It is unpredictable but when I come out of the idle and the engine is supposed to kick back on, my minivan stalls out. This has happened in heavy traffic areas and it takes 30 seconds to a minute to get the van to turn back on as the electrical system malfunctions. Big safety issue that can be scary in the moment. There are error messages that come up on the dash including "Collision Mitigation System Problem", "Brake System", and the center console system will restart. This problem doesn't happen when I disable the start/stop motor as it doesn't go into idle-stop mode. I have read through online forums recently and it appears this issue has happened in other Honda models dating back to 2016 models. This is clearly an issue across years/models and needs to be addressed. The local Honda dealership said they haven't heard of this problem and couldn't replicate. Therefore, there was no repair provided.
The passenger side, rear sliding door does not engage in the locking mechanism. It intermittently lacks securely latching. In looking into the door, it appears that the actuator is not engaging properly. Upon researching this for a few minutes, I do see that there were recalls on 2018-2019 Honda Odysseys (as well as other models of Hondas). My car is a 2019 Odyssey. I have called Honda about this issue and they do not acknowledge this recall in regards to my VIN. Service Bulletin 18-128 in Nov. 2018 I do not understand the method used to determine which cars are impacted by the recall, or rather how mine is not (yet) included when I clearly have a faulty door latch which can potentially harm my children and other passengers. The door has automatically reversed from opening to closing halfway through and has come very close to hurting my daughter. Please get me a recall notice/repair notice (online would be fine!) asap so that I can get this taken care of immediately. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V795-2903.pdf Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
passenger side slide door unable to open. i have older people to transport and becomes highly issue to move them to other side and get out of the vehicle. dealer charged for the issue and just manually reset coulple of days back and again it started coming. kindly address the issue.
Six months or more ago, my van started acting as though it is stuck in a gear before it finally shifts to the next gear. At first is happened every once in a while, but it now happens several times every trip and always at speeds between 25-40mph. Additionally, when I press down on the gas pedal, there sometimes tends to be a delay in it responding, so I've been very careful about pulling out in traffic. But recently, it seems to be happening while the van is already in motion. And, just yesterday, when accelerating from a stop, the car lurched forward and the wheels screeched. Regarding electrical issues, just this past December, we were driving home from vacation, and as we were passing through downtown Nashville, the car suddenly lost all electrical power. As the car began to slow, my husband pumped the gas as we were on an interstate junction and had no other alternative. Thankfully, after a 10-15 seconds, everything turned back on and we continued to our way. I've owned the van since Oct 2020 and it only has 57K miles on it. We've had several Hondas over the past 25 years (this is our 3rd Odyssey), and have loved them all. But, I'm very concerned about safety as well as the money spent.
I was driving my 2019 Honda Odyssey on the highway and it stopped suddenly in the middle of the highway. The car went to idle mode and changed itself to park gear. We had to off the car and restart it which was dangerous in the middle of the highway. This same incident happened earlier too but in a residential street. We took it to the dealership but they said they couldn-??t find anything wrong. Then I heard the news story about nhtsa investigation into this problem with Honda and wanted to report my experience. This is dangerous and they need to figure out what is going on.
Driving 60mph on the highway, everything electrical shut off and on several times. The dash screen, the touch screen, the AC, the lights. I immediately took an exit and got off, and when the rebooting stopped I was going about 30mph and the car shifted by itself into park. Then there was a horrible grinding sound of metal on metal...I hit the brakes to pull off the road the car got under 20mph and stopped instantaneously. I had the car towed to my local Honda dealership and they said they cannot replicate the issue, nor see any error codes. They will not take apart anything to check for damage to the parking rod because there were no error codes...And they want me to pick up the vehicle today.
Our car has failed to start 3 times in one week. Our battery has been throughly inspected and nothing appears to be wrong with it. We have jump-started our car in July, and twice this week. (Once yesterday and once today.) We are not sure why this is the case.
There are 2 issues, possibly related. First of all, warning for collision mitigation system problem appeared and then the digital display went blank.the steering wheel shook violently. In the second problem that occurred, a warning light flashed on and off (too quickly to determine what it said) and then the car went into neutral on it's own. The car was in motion in both occurrences.
- media/audio multipurpose screen freezes causing total loss of backup camera (while moving and stationary) - occasional delay of backup camera activation (while moving and stationary) - cabin and speed control and functions malfunction and fail (while moving and stationary) - sliding doors fail to open completely (while stationary) - steering wheel controls fail (while moving and stationary)
My children and I are where on our way home on the the highway, when our odessy van suddenly turned off as I was driving(65 speed limit). It went from driving to going to park and shutting down, everything was flickering and it wouldn't turn on and wouldn't allow me to turn on my emergency lights. I get pushing the star button and it wouldn't turn on until a few minutes later, this is absolutely unacceptable and horribly as I had my children in the car.
Dvd player will not play movies. Dvd player gets extremely hot. Audio throughout entire vehicle experiences a constant snapping/crackle noise. This happens while vehicle is moving or stationary. Does not happen all the time. Probably due to a pinched wire in a harness near infotainment system. Reported to dealership. They refused to repair under warranty because vehicle had been driven over 35,000 miles. Spent $40,000 for a new van and within first year we need to spend our money to repair their mistake. Shameful.
A warning for collision mitigation system problem appeared and then the digital display went blank. Previously has happened, and at that time we also lost our power steering.
A D V E R T I S E M E N T S
- Santa Monica, CA, USA