This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the highway we heard a horrible grinding sound. We pulled over and looked under the car. The engine sheild was dragging. We took it to the dealer and it was replaced at a cost of $405.03. Today 339 days after the part was replaced and 16,000 miles after the replacement the same thing happened. This time the shield actually fell off in the middle of the road. So we are going to replace it again. I was curious about if this was a common problem and it is. Often it occurs after an oil change when the mechanic fails to secure the shield properly. And often at honda dealers. Seems fishy to me. What can we do about this" Am i going to have to replace the shield every year"
My AC system stopped working and when checked it was a faulty AC condenser that was on recall. So the dealer fixed it for free then about 4 months later my air blows only hot again. Went back to get it checked and now they are saying the evaporator core needs to be replaced and charged me $2600 to fix. Seems fishy and I feel if one component is failing the whole system should be covered under an extended warranty.
Ed morse changed my push to start button and now my car has a body control module. Which draining my battery every day. Now I've changed the battery 6 times. I'm left with the parts being on back order. Ed morse service manager told me the parts came in and they were trying to reach me which was a lied because when I showed up they told me they don't have it now they nor sure when the parts are coming. The parts are on back order in japan.
- West Palm Beach, FL, USA
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I purchased a 2017 Honda Civic LX from a local Honda. 10 minutes after leaving the dealership, the TPMS lights came on. Please note it was cold outside. Took the car to Autozone to have codes read. Code c0077-78 was detected. Once I got home, I checked the tire air pressure and the tire air pressure was low. I added air to tire afterward. I reset the TPMS and the TPMS light went away. The next day, the light came on for a few seconds after I started the car, but the light disappeared again. I didn't check the air pressure. I took it to Autozone to see if any codes were detected, but no codes were detected and all systems were functional.
The board control module failed and replacements are not available. Available for inspection upon request. Due to the component failing, the vehicle goes to accessory mode randomly or even to its on without engine mode. The wireless key will not grant access during these times or remote start. Without constantly charging the battery, the vehicle will completely discharge its battery. This issue has been verified with the dealership and component inspected. No warning lamps gave away the process of the failure. warning lights only appear now after jumping the vehicle from a depleted battery due to the failure.
2017 Honda Civic with 15K milage - A/C broke down for the second time after I had it-??s condenser replaced at the dealership in 2019 due to cracks/holes. I took it to the dealership few days ago and they told me it costs $509 for diagnosis. Took it somewhere else to recharge it but it only lasted 2 days and we-??re back to blowing warm air but what-??s interesting is that the passenger side-??s vent blows slightly cooler air than the driver side! I took it to many auto repair places and I was told many times that 2016-2019 models have faulty A/C which Honda knows about but won-??t issue a recall. I hope these complaints lead to a formal investigation.
Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.
This complaint is specifically about the A/C Evaporator in my Honda Civic. After taking my car in for the 2nd time in about 13 months (to the Honda Dealership), the A/C system appears to be faulty on my vehicle. After online research, it appears that this is very common issue for many 2016-2019 Honda Civic models and it-??s hard to imagine the company isn-??t aware. Thus far, the company has offered to cover the Condenser issue (after the company was in a class action lawsuit) but will not cover the A/C Evaporator, which costs over $2000. Given the recent heat waves, the safety of myself and my passengers are potentially compromised until this issue is fixed, especially those with disabilities. It would be highly appreciated if this matter is investigated and resolved for all Honda Civic owners. Thank you!
2017 Honda Civic the AC stopped cooling in the middle of summer in summer California where the temperature is regularly above 110 degrees. An AC failure in this area IS a safety issue. After paying $289 for diagnosis they said the evaporator is leaking. The warranty was extended for all 2017 Honda Civics for leaks of the condenser. They also have similar complaints for the compressors. We have 3 other older Hondas that have never had an evaporator start leaking and when we said that to the service tech, he said that newer Hondas are less reliable. This is at a Honda dealership, so it's quite the sales pitch for buying a new Honda. It seems obvious that the 2017 Honda Civic has an overall problem with the AC. I was quoted $1800 for repair, but I am not convinced that is the problem. I wish I hadn't taken it to a dealership to start with, but I was sure that they would be honest and cover the repair under warranty. A new aftermarket evaporator from a very reputable company costs under $70 so that's a lot of labor costs added on. Civicx.com has so many reports of this problem that it's over 12 pages long. This problem should definitely be covered under the 10 year extended warranty.
Air-Conditioner (A/C, AC). 2017 Civic EX-L Sedan. A/C system blows only warm air on drivers side vents, but seems to blow cool(er) from passenger side vents. Just adding this to the MANY other complaints about A/C system in 10th Gen Honda Civics.
I got a new Honda Civic last 2017. My car air conditioning has not been working for the past months. When I started have it fix, I called different car repair shop in Orange County for the past months. They always asked me about my car model and year and every time I give it to them they turned me down from shop like Firestone, pepboys, and several of their branch and even small repair shop. I went to Honda service but they charge me too much I can-??t afford. Luckily my car was accepted for AC repair in one of Pepboys branch. They assessed and recharge my car AC but less than a month AC is not working I brought it back after they say a lot of problem and charging me too much. I just need a working AC for my car. Please help me have my car fix fairly in this difficult time.
Cooling issue. Air conditioning not cooling down. Coolant and freon full. No one knows why the car ac wont work above 80?f. One side of car is semi cool other not at all blows hot air.
Last week the AC in my '17 Honda Civic Hatchback went out and I took it to the local dealership to have it diagnosed. Upon review, they informed me the AC's evaporator unit is leaking and it will cost $800 to replace. I'm aware there is a recall (TSB 19-091) on the condenser from 2016-2018 Civics. Honda came out with a TSB regarding this issue, all 2016-2018 civics have 10yr/unlimited mile warranties now on condensers. TSB 19-091, dated Dec 11th 2019. Per the bulletin: " American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. " However, there seems to be an EQUALLY large number of complaints online about compressors and evaporators failing in those years of Civic as well. Every single private mechanic I spoke to said they's seen dozens of '17 Civics with the exact same issue and to take it back to Honda. As such, it turns out failure across ALL the components of the AC system (compressors/condensers/evaporators) is relatively common after only a handful of years. I believe an amended bulletin should be provided to cover ALL repairs across the AC system. As a 1st responder, it is not safe for me to drive this vehicle to/from work in the 115 degree weather that we get here in Fresno, CA. There are multiple articles explaining these exact malfunctions as well: https://www.civicx.com/forum/threads/2016-2019-evaporator-failures-leaks.52319/ https://www.reddit.com/r/Honda/comments/lyne6q/2017_honda_civic_ac_evaporator_leaking/?utm_source=BD&utm_medium=Search&utm_name=Bing&utm_content=PSR1 There were NO warnings prior to my AC going out.
My AC stopped blowing cold air in October 2021. The car has 32,000 miles. (There is an error in the dealer report.) I brought the car to an independent mechanic. He said he could not fix the problem because only Honda dealers have the proper coolant for the system. The dealer said the front of the compressor is leaking at the gasket and needs to be replaced at a cost of $1350. This seems to be a common problem in this generation of Honda Civics. Honda has extended the warranty for the condenser, but not the compressor. They need to extend the warranty for the compressor as well. This is an unhealtful situation because leaking freon is not good and because now I have to drive with the windows open and breathe in the exhaust of other cars. Thank you.
Driving at 60MPH, heard a loud bang followed by an increase in wind noise. After pulling over, saw that the sunroof had a large hole in it with most of the broken glass falling into the sunroof soft cover. The remaining glass had a spider-web like pattern all the way to the border. There was no evidence of any foreign object in the sunroof area or any impact/collision. The car was not being driven under trees or other overhangs. There was rain in the vicinity, but no hail. Temperature was 45-50 degrees Fahrenheit.
Honda Service Bulletin 19-091 Warranty Extension : A/C Condenser Leaking My vehicle began to blow hot air on the driver side. No warning lights or service light warned me. I need to understand if my car is covered by the HONDA Service Bulletin 19-091
Unable to attain a comfortable cabin temperature due to a leaking evaporator located under the dashboard in the cabin. Driver comfort is necessary in the torrid Arizona heat. Driver discomfort can compromise the safe operation of a vehicle. A comfortably cooled cabin is essential for safe vehicle operation. Inhaling leaking refrigerant gas in a closed cabin is unhealthful and unsafe. Honda has built and delivered Civics with defective air conditioning components and then as these parts failed, the Civic owners have to pay for essential repairs. Honda did replace the condenser on this vehicle at no cost on 6/8/2020. The recent replacement of the evaporator and actuator valve did come at a discounted cost of $1,537.50. I appreciate the technicians that repaired the car. The failure of the condenser and the evaporator are indicative of the defective and deficient quality of the parts used and are a harbinger of more related parts to fail, namely the compressor, all tubing and related seals, and the dryer. These parts are not covered under any warranty. The only parts of reliable value are the knobs and buttons on the dashboard. I was not able to get possession of the evaporator that was removed because I did not make the request when the service order was written. It would have been helpful to evaluate the part for failure. I am not sure why Honda does not care to evaluate failed parts. The remedy for all affected Civic owners would be for the NHTSA to direct Honda USA to immediately remove every air conditioning component and replace the entire system with a highly reliable OEM quality air conditioning system that is immune from failure. The cost of this resolution would be paid entirely out of Honda executive management compensation. The NHTSA and Honda USA need to understand that safety cannot be compromised! There will be a declining demand for Honda cars made with deficient and defective parts
This to help all the others with the AC issue. 2019 bought the car and the AC barely worked. Have extended warranty with CarMax and went to Honda of winter park. Well my girlfriend did I was away. They charged her $350 to say the compressor was shot. And that the cost was around $2200. I find out and she goes to CarMax with the estimate and they replace everything. We break up I come back get in the car AC doesn't work. Now I'm in lake city, go to Honda, this is were you need to pay attention. The condenser was replaced, for free, they said it was $150 to find the problem. Had my 45k mile service done as well. Show up at the dealership and my cost" $0 To my shock the service manager was honest. The condenser is under Honda warranty. They waved the $150 cause I told them it couldn't be the compressor, had to be the condenser. And the they gave me the oil change for free. Do not let Honda service around the country charge you for the problem they already know. $300, to $700 estimates? Shameful. Go to Honda tell them it's the condenser. If the AC seems to blow out of 1 vent cold while the rest warm, or the AC is cold when it's still cool outside, or even hearing a slight hiss under the hood. It's the condenser. Tell them you want the condenser changed. Nothing else! You have control of what they fix on your car. They know what's wrong without lifting the hood. My AC is ice cold. Took 3 years but it works. You don't have to be charged for diagnosis. And everyone that was cheated and treated unfairly there is a Honda number of they're US home office. Call tell them. I was told by the service manager that $150 is the highest they go. Why" Cause they have to remove the front bumper just to check. So be specific. I need the condenser replaced.
A D V E R T I S E M E N T S
- Joppa, MD, USA