This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2017 a Honda civic was brought, 2 weeks later AC problems started. Vehicle was returned for repairs requested by a senior dealership personnel. Problems continued with same issue and not fixed. Recent recalls of the AC Compressor and other AC defects of this vehicle has been denied several times (up till now). Honda has repeatedly denied claim to resolve this issue when it has been acknowledged that the original AC systems in most of these vehicles are defective. Vehicle is very hot especially in these very high and hot temperature conditions.
AC component: Condenser and Evaporator (issue is systematic as it's creating issues to Freon) Current RECALL is only for Condenser but it's systematic to Evaporator (faulty part that has failed); I believe Honda is circumventing the cost to repair and is revealing only condenser part failure vs taking ownership on full AC component (if one fail the other will too). Reading blog, reddit, and many other complaints, outside repair shop says finding will still cost consumers $2,000 to fix evaporator caused by part failure. Issues still exist in honda model 2016-2019 and alarming rate of consumers venting the poor quality of the AC component. Honda quality control has not rendored and technician is having consumer fix parts that is near the area (systemic) to known faulty part. Read blogs:https://www.civicx.com/forum/threads/2016-2019-evaporator-failures-leaks.52319/
Keyless entry problem on my car. I was unable to get into my car and when I used the key from the fob to enter the car, the car wouldn't start. I was stranded and needed to call for help. The car was jumped and started again to get it back to my house. In the morning, the car wouldn't start again so was towed to a local mechanic in my town called Desert Dawg and they were able to start the car again and it drove for about a week and then the same problem happened. They put in a new battery and worked again for about a week. The car then would start but wouldn't shut off without disconnecting the battery. Then one night the car just started beeping uncontrollably and the car would not shut off the beeping and key fob not recognized. Towed back to Desert Dawg and said it was a keyless entry problem but the part he needed to fix it was on National Shortage and could take 7 months or more to get the part. He told me to take it to the Honda Dealership to see if they could help me. Car towed again to Honda dealership and they said it was a keyless entry problem and the part called a body control module with Part number: 38809-TBC-A31 was on back order and on National shortage and the part may not arrive for 7 months or longer or never. I now have no car to get to work. I called the Honda Corporation and got the same answer of this part being on national shortage. How can people be left stranded. I live in Arizona and the temperatures get very hot and people could die if their car doesn't start. Please address this issue. thanks.
My 2017 Honda Civic Touring, has had two major issues in the past two months. So far, I have put about $3,000 in these issues. Issue 1:Two months ago, they found a leak in the front seal of the compressor, and it had to be replaced. There is no extended warranty on the compressor (only the condenser), though it seems to be a big issue for the Civic. This expense was approximately $2000. Issue 2:Long story short, a few weeks ago, my car alarm started going off about every four hours and had killed my battery by the next morning. During this time, my key fabs no longer worked and we had to jump the car to take it to the shop. The Body Control Module had gone out with no pervious warnings. Honda told my mechanic they-??re on backorder and it will be nine months to a year before they could get a replacement. They located a used one and installed it. Though they were told it was a match, it was missing certain elements that my car had -?" back seat windows, auto lock when you exit your car, and front led blinkers. My front blinkers no longer work, and the previous Honda was probably bulbs. Needless to say, this can only be a temporary fix because it-??s dangerous and won-??t pass inspection. So far this expense has cost approximately $900. I-??ve emailed Honda, and my issue has been ignored. They haven-??t offered to help for either case. These things should not be happening to civics with this low mileage and age. So I now have a new BCM on backorder with a Honda dealer, and some time down the road, I will be paying for this expense again.
AC does not work! It only blows hot air. It gets very hot in the car, even with all the windows rolled down. Also, gas cap is broken. Does not close all the way and sticks out. So therefore it no longer locks. Thought my gas was possibly getting stolen, but there was no changes to my gas.
- San Diego, CA, USA
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While driving down the highway we heard a horrible grinding sound. We pulled over and looked under the car. The engine sheild was dragging. We took it to the dealer and it was replaced at a cost of $405.03. Today 339 days after the part was replaced and 16,000 miles after the replacement the same thing happened. This time the shield actually fell off in the middle of the road. So we are going to replace it again. I was curious about if this was a common problem and it is. Often it occurs after an oil change when the mechanic fails to secure the shield properly. And often at honda dealers. Seems fishy to me. What can we do about this" Am i going to have to replace the shield every year"
My AC system stopped working and when checked it was a faulty AC condenser that was on recall. So the dealer fixed it for free then about 4 months later my air blows only hot again. Went back to get it checked and now they are saying the evaporator core needs to be replaced and charged me $2600 to fix. Seems fishy and I feel if one component is failing the whole system should be covered under an extended warranty.
Ed morse changed my push to start button and now my car has a body control module. Which draining my battery every day. Now I've changed the battery 6 times. I'm left with the parts being on back order. Ed morse service manager told me the parts came in and they were trying to reach me which was a lied because when I showed up they told me they don't have it now they nor sure when the parts are coming. The parts are on back order in japan.
I purchased a 2017 Honda Civic LX from a local Honda. 10 minutes after leaving the dealership, the TPMS lights came on. Please note it was cold outside. Took the car to Autozone to have codes read. Code c0077-78 was detected. Once I got home, I checked the tire air pressure and the tire air pressure was low. I added air to tire afterward. I reset the TPMS and the TPMS light went away. The next day, the light came on for a few seconds after I started the car, but the light disappeared again. I didn't check the air pressure. I took it to Autozone to see if any codes were detected, but no codes were detected and all systems were functional.
The board control module failed and replacements are not available. Available for inspection upon request. Due to the component failing, the vehicle goes to accessory mode randomly or even to its on without engine mode. The wireless key will not grant access during these times or remote start. Without constantly charging the battery, the vehicle will completely discharge its battery. This issue has been verified with the dealership and component inspected. No warning lamps gave away the process of the failure. warning lights only appear now after jumping the vehicle from a depleted battery due to the failure.
2017 Honda Civic with 15K milage - A/C broke down for the second time after I had it-??s condenser replaced at the dealership in 2019 due to cracks/holes. I took it to the dealership few days ago and they told me it costs $509 for diagnosis. Took it somewhere else to recharge it but it only lasted 2 days and we-??re back to blowing warm air but what-??s interesting is that the passenger side-??s vent blows slightly cooler air than the driver side! I took it to many auto repair places and I was told many times that 2016-2019 models have faulty A/C which Honda knows about but won-??t issue a recall. I hope these complaints lead to a formal investigation.
Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.
This complaint is specifically about the A/C Evaporator in my Honda Civic. After taking my car in for the 2nd time in about 13 months (to the Honda Dealership), the A/C system appears to be faulty on my vehicle. After online research, it appears that this is very common issue for many 2016-2019 Honda Civic models and it-??s hard to imagine the company isn-??t aware. Thus far, the company has offered to cover the Condenser issue (after the company was in a class action lawsuit) but will not cover the A/C Evaporator, which costs over $2000. Given the recent heat waves, the safety of myself and my passengers are potentially compromised until this issue is fixed, especially those with disabilities. It would be highly appreciated if this matter is investigated and resolved for all Honda Civic owners. Thank you!
2017 Honda Civic the AC stopped cooling in the middle of summer in summer California where the temperature is regularly above 110 degrees. An AC failure in this area IS a safety issue. After paying $289 for diagnosis they said the evaporator is leaking. The warranty was extended for all 2017 Honda Civics for leaks of the condenser. They also have similar complaints for the compressors. We have 3 other older Hondas that have never had an evaporator start leaking and when we said that to the service tech, he said that newer Hondas are less reliable. This is at a Honda dealership, so it's quite the sales pitch for buying a new Honda. It seems obvious that the 2017 Honda Civic has an overall problem with the AC. I was quoted $1800 for repair, but I am not convinced that is the problem. I wish I hadn't taken it to a dealership to start with, but I was sure that they would be honest and cover the repair under warranty. A new aftermarket evaporator from a very reputable company costs under $70 so that's a lot of labor costs added on. Civicx.com has so many reports of this problem that it's over 12 pages long. This problem should definitely be covered under the 10 year extended warranty.
Air-Conditioner (A/C, AC). 2017 Civic EX-L Sedan. A/C system blows only warm air on drivers side vents, but seems to blow cool(er) from passenger side vents. Just adding this to the MANY other complaints about A/C system in 10th Gen Honda Civics.
I got a new Honda Civic last 2017. My car air conditioning has not been working for the past months. When I started have it fix, I called different car repair shop in Orange County for the past months. They always asked me about my car model and year and every time I give it to them they turned me down from shop like Firestone, pepboys, and several of their branch and even small repair shop. I went to Honda service but they charge me too much I can-??t afford. Luckily my car was accepted for AC repair in one of Pepboys branch. They assessed and recharge my car AC but less than a month AC is not working I brought it back after they say a lot of problem and charging me too much. I just need a working AC for my car. Please help me have my car fix fairly in this difficult time.
Cooling issue. Air conditioning not cooling down. Coolant and freon full. No one knows why the car ac wont work above 80?f. One side of car is semi cool other not at all blows hot air.
Last week the AC in my '17 Honda Civic Hatchback went out and I took it to the local dealership to have it diagnosed. Upon review, they informed me the AC's evaporator unit is leaking and it will cost $800 to replace. I'm aware there is a recall (TSB 19-091) on the condenser from 2016-2018 Civics. Honda came out with a TSB regarding this issue, all 2016-2018 civics have 10yr/unlimited mile warranties now on condensers. TSB 19-091, dated Dec 11th 2019. Per the bulletin: " American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. " However, there seems to be an EQUALLY large number of complaints online about compressors and evaporators failing in those years of Civic as well. Every single private mechanic I spoke to said they's seen dozens of '17 Civics with the exact same issue and to take it back to Honda. As such, it turns out failure across ALL the components of the AC system (compressors/condensers/evaporators) is relatively common after only a handful of years. I believe an amended bulletin should be provided to cover ALL repairs across the AC system. As a 1st responder, it is not safe for me to drive this vehicle to/from work in the 115 degree weather that we get here in Fresno, CA. There are multiple articles explaining these exact malfunctions as well: https://www.civicx.com/forum/threads/2016-2019-evaporator-failures-leaks.52319/ https://www.reddit.com/r/Honda/comments/lyne6q/2017_honda_civic_ac_evaporator_leaking/?utm_source=BD&utm_medium=Search&utm_name=Bing&utm_content=PSR1 There were NO warnings prior to my AC going out.
A D V E R T I S E M E N T S
- Lithonia, GA, USA