This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The condensor, compressor & evapoartor core all broke down This is dangerous as this is our family vehicle and we have no A/C in the hot summer The dealer inspected the vehicle and confirmed the issue. They will only fix the first two (condensor & compressor) under warranty. They say Honda won't fix the evaporator core even though this one breaking is almost certainly a result of the condesor & compressor breaking. We believe this should also be covered under warranty. There was no warning of the issue The evaporator core costs $2k to repair and Honda refuses to help, even though the dealer let us know that this part breaking was almost certainly caused by the parts under warranty breaking down. We asked for second oppinions with other mechanics who told us the same thing.
The NH-788P White Orchid Pearl Paint that was given an extended warranty due to a "paint peeling problem" on the Fit and HR-V models is now affecting Civics. I currently own a 2017 Civic Hatchback with the same paint, from the same country of manufacturing origin, within the same time frame, and was never given an extension warranty and currently am being denied help. The worst paint peeling, under the trunk, is actually protected from weather... this is easily a defect that originated from Honda. Honda is denying any responsibility at the moment, refuses to help me via phone calls or email defaulting to the response of "Your car isn't under warranty." even though they have acknowledged issues and provided coverage for different models AND Canada covers my situation unlike the USA: [XXX] Had I know about this defect with my car with an official statement from Honda, it would have impacted my choices back in 2020 and 2021. I would of sold it around 2021 or contacted Honda earlier to settle these issues that would of happened under the extended warranty if I was given one. Honda's constant inaction once again damages consumers everywhere where the repair for paint is roughly 60% of the value of the car itself... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The has been a recall regarding AC, which I have fixed. Months later and it-??s not working again. I-??ve also had steering issues. Don-??t know what it is exactly, but I-??ve drove this car for daily commute the past 2 and half years and all of a sudden feel the need to grip my steering wheel because I don-??t have full control of it like I used
The paint on my Honda Civic 2017 began peeling off the back window of my vehicle starting in 2022. I've since then paid to have it repaired, but now peeling is starting to occur on other places of the vehicle, such as the front hood, the fender, and the bumper. Honda has already admitted that a manufacturing issue involving the paint on the back window has been reported. This peeling problem is becoming too expensive to handle and Honda will not extend the paint warranty beyond the 3-year time frame. This is a serious issue as having too much of the car body exposed with lead to rusting.
AC system is manufactured poorly and fails on me, starts blowing hot air, every single summer for the past 3+ years i have bought the car from a honda dealer. When i have to drive to my job to afford to buy food and an apartment the hot air makes me light headed and impairs my ability to focus clearly on driving. The problem has been reproduced by countless other civic owners within a set manufactured model years. Yes it has been inspected by a Honda dealership. No, never any warning, messages, or alerts before or during the AC failure. Also no warnings of the faulty AC system when i purchased the car from a certified Honda Dealer.
- Laguna Niguel, CA, USA
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A/C Evaporator went bad. Dealership already replaced other A/C components as part of extended warranty/recalls. However, the evaporator is not covered by the extended warranty. Could lead to incredibly high temperatures within the car or other components failing/overheating. Dealership quoted $2400 to fix the evaporator.
This car has an air conditioning issue. Last year the air conditioning stopped working. took it to the honda dealership and they found an issue with the condenser and seals. they fixed it free of charge due to the extended warranty honda put out. not even a full year later the air conditioning stopped working again. took it back to the honda dealership and turns out it's the evaporator. it's not covered by the extended warranty. they quoted me $3,000 to repair it. honda knows the a/c parts are bad. they dont want to cover it.
AC leaking Freon inside cabin. Honda is aware that 2016-2019 Honda civics have a bad A/C systems. Other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However, the evaporator, is not. AC unit leaking Freon right into the drivers face.. Making it extremely dangerous and hazardous to operate the vehicle Many articles about this please help? Honda USA is not helping fix and wants to do outrageous changes to get it fix. It is unfair for Honda to leave the most expensive and labor intensive part of this repair to the customer. My deal quoted me $2672 for this repair.
2017 Civic ac inspection found that the ac evaporator assembly failed and the car only 36,000 miles only, no warranty by Honda and the ac has failed 4 times after the recall for ac condenser. Need help to make Honda held liability for fail ac components since it has been too many failure with their car's ac system
My AC system would not blow cold and the blower made a noise. Dealer replaced condenser under extended warranty in May 2023. Same problem is occurring now less than 9 months later. Recently moved to Florida where air conditioning is a must have. Taking car to dealership tomorrow. Bottom line - Honda replaced original faulty condenser under warranty last year but unit has failed again.
My apologies, I just filled out a form (Your Complaint Number: 11563943) and forgot to add problems with AC with my 2017 Honda Civic EX Sedan. My AC went out, went to local dealership, they recharged this around August 2023 I believe. Good now, but my point is I'd ask how long this will last. They said they don't know. I'm like a day, week, month(s)? Again they couldn't say. I live in a very warm area during the Summer, need AC and I need a cool AC environment when driving. I think I deserve to be comfortable. At the dealership, I had mentioned about a Honda recall letter I received about AC. It was either the Compressor or Condenser that is recalled, I forget. Well, they stated after looking at my car, that it was the item that isn't covered. Bill would be close to $1,000, I believe. Come on. I find this shady, confusing and concerning with Honda. Thank you again for your help!!! Yes my Life is at risk with this as well. Again, my Life matters also! This is my 4th Honda and I never had so many things go sideways with the last three Hondas as I'm experiencing now with this 2017 Civic EX. This is just ridiculous. Just about fed up with Honda.
Paint is completely flaking off down to the metal along the edges around the rear window on roof, driver quarter panel, and passenger quarter. It has been flaking for 2 years now. I bought the car in 2017 brand new.
I am adding to the long list of duplicate AC complaints. I had cold air on the passenger side and hot air on the driver side. I brought in my vehicle to the dealership in response to two AC component recalls. I was informed the compressor, evaporator and condenser ALL had gone bad and needed to be replaced. They would ONLY cover the condenser and quoted $4,400 for additional repairs.
A/C was not working as a result of condenser (covered by warranty) and evaporator (not covered by warranty.). Considered a safety hazard due to unusually hot summer where heat related dangers could be caused without A/C. I found myself driving in 110 degree weather in a 45 minute commute where I felt nauseous after. The a/c is a common problem for many 2016 and later Hondas. My vehicle was inspected by dealer and an independent mechanic (separate incident). No warning of this happening other than a hissing noise coming from A/c and then hot air blowing.
For several months, I was facing an issue with being able to lock and unlock my car properly. You could hear the mechanisms in the car trying to respond when I would press my key fob or the buttons inside the car but the locks themselves would not move. I would either need to use my physical car key to manually lock or unlock the door. Or if i was in the vehicle, i would manually unlock the driver door and then re-lock it. The problem seemed to start out of nowhere. The dealer confirmed the problem and said it was related to the door lock actuator. In two of the doors, the actuators had failed and in the other two they were on their way to failing. I had all four replaced which was a large and unexpected expense. But the ability to get in and out of the car safely and know that it is safely locked to prevent theft is very important. I did send a letter to Honda corporate about this problem and I felt this was a very strange part to stop working on a car that was brought brand new 6 year sago.
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- Roseville, MN, USA