This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A/C Evaporator went bad. Dealership already replaced other A/C components as part of extended warranty/recalls. However, the evaporator is not covered by the extended warranty. Could lead to incredibly high temperatures within the car or other components failing/overheating. Dealership quoted $2400 to fix the evaporator.
This car has an air conditioning issue. Last year the air conditioning stopped working. took it to the honda dealership and they found an issue with the condenser and seals. they fixed it free of charge due to the extended warranty honda put out. not even a full year later the air conditioning stopped working again. took it back to the honda dealership and turns out it's the evaporator. it's not covered by the extended warranty. they quoted me $3,000 to repair it. honda knows the a/c parts are bad. they dont want to cover it.
AC leaking Freon inside cabin. Honda is aware that 2016-2019 Honda civics have a bad A/C systems. Other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However, the evaporator, is not. AC unit leaking Freon right into the drivers face.. Making it extremely dangerous and hazardous to operate the vehicle Many articles about this please help? Honda USA is not helping fix and wants to do outrageous changes to get it fix. It is unfair for Honda to leave the most expensive and labor intensive part of this repair to the customer. My deal quoted me $2672 for this repair.
2017 Civic ac inspection found that the ac evaporator assembly failed and the car only 36,000 miles only, no warranty by Honda and the ac has failed 4 times after the recall for ac condenser. Need help to make Honda held liability for fail ac components since it has been too many failure with their car's ac system
My AC system would not blow cold and the blower made a noise. Dealer replaced condenser under extended warranty in May 2023. Same problem is occurring now less than 9 months later. Recently moved to Florida where air conditioning is a must have. Taking car to dealership tomorrow. Bottom line - Honda replaced original faulty condenser under warranty last year but unit has failed again.
My apologies, I just filled out a form (Your Complaint Number: 11563943) and forgot to add problems with AC with my 2017 Honda Civic EX Sedan. My AC went out, went to local dealership, they recharged this around August 2023 I believe. Good now, but my point is I'd ask how long this will last. They said they don't know. I'm like a day, week, month(s)? Again they couldn't say. I live in a very warm area during the Summer, need AC and I need a cool AC environment when driving. I think I deserve to be comfortable. At the dealership, I had mentioned about a Honda recall letter I received about AC. It was either the Compressor or Condenser that is recalled, I forget. Well, they stated after looking at my car, that it was the item that isn't covered. Bill would be close to $1,000, I believe. Come on. I find this shady, confusing and concerning with Honda. Thank you again for your help!!! Yes my Life is at risk with this as well. Again, my Life matters also! This is my 4th Honda and I never had so many things go sideways with the last three Hondas as I'm experiencing now with this 2017 Civic EX. This is just ridiculous. Just about fed up with Honda.
Paint is completely flaking off down to the metal along the edges around the rear window on roof, driver quarter panel, and passenger quarter. It has been flaking for 2 years now. I bought the car in 2017 brand new.
I am adding to the long list of duplicate AC complaints. I had cold air on the passenger side and hot air on the driver side. I brought in my vehicle to the dealership in response to two AC component recalls. I was informed the compressor, evaporator and condenser ALL had gone bad and needed to be replaced. They would ONLY cover the condenser and quoted $4,400 for additional repairs.
A/C was not working as a result of condenser (covered by warranty) and evaporator (not covered by warranty.). Considered a safety hazard due to unusually hot summer where heat related dangers could be caused without A/C. I found myself driving in 110 degree weather in a 45 minute commute where I felt nauseous after. The a/c is a common problem for many 2016 and later Hondas. My vehicle was inspected by dealer and an independent mechanic (separate incident). No warning of this happening other than a hissing noise coming from A/c and then hot air blowing.
For several months, I was facing an issue with being able to lock and unlock my car properly. You could hear the mechanisms in the car trying to respond when I would press my key fob or the buttons inside the car but the locks themselves would not move. I would either need to use my physical car key to manually lock or unlock the door. Or if i was in the vehicle, i would manually unlock the driver door and then re-lock it. The problem seemed to start out of nowhere. The dealer confirmed the problem and said it was related to the door lock actuator. In two of the doors, the actuators had failed and in the other two they were on their way to failing. I had all four replaced which was a large and unexpected expense. But the ability to get in and out of the car safely and know that it is safely locked to prevent theft is very important. I did send a letter to Honda corporate about this problem and I felt this was a very strange part to stop working on a car that was brought brand new 6 year sago.
In 2017 a Honda civic was brought, 2 weeks later AC problems started. Vehicle was returned for repairs requested by a senior dealership personnel. Problems continued with same issue and not fixed. Recent recalls of the AC Compressor and other AC defects of this vehicle has been denied several times (up till now). Honda has repeatedly denied claim to resolve this issue when it has been acknowledged that the original AC systems in most of these vehicles are defective. Vehicle is very hot especially in these very high and hot temperature conditions.
AC component: Condenser and Evaporator (issue is systematic as it's creating issues to Freon) Current RECALL is only for Condenser but it's systematic to Evaporator (faulty part that has failed); I believe Honda is circumventing the cost to repair and is revealing only condenser part failure vs taking ownership on full AC component (if one fail the other will too). Reading blog, reddit, and many other complaints, outside repair shop says finding will still cost consumers $2,000 to fix evaporator caused by part failure. Issues still exist in honda model 2016-2019 and alarming rate of consumers venting the poor quality of the AC component. Honda quality control has not rendored and technician is having consumer fix parts that is near the area (systemic) to known faulty part. Read blogs:https://www.civicx.com/forum/threads/2016-2019-evaporator-failures-leaks.52319/
Keyless entry problem on my car. I was unable to get into my car and when I used the key from the fob to enter the car, the car wouldn't start. I was stranded and needed to call for help. The car was jumped and started again to get it back to my house. In the morning, the car wouldn't start again so was towed to a local mechanic in my town called Desert Dawg and they were able to start the car again and it drove for about a week and then the same problem happened. They put in a new battery and worked again for about a week. The car then would start but wouldn't shut off without disconnecting the battery. Then one night the car just started beeping uncontrollably and the car would not shut off the beeping and key fob not recognized. Towed back to Desert Dawg and said it was a keyless entry problem but the part he needed to fix it was on National Shortage and could take 7 months or more to get the part. He told me to take it to the Honda Dealership to see if they could help me. Car towed again to Honda dealership and they said it was a keyless entry problem and the part called a body control module with Part number: 38809-TBC-A31 was on back order and on National shortage and the part may not arrive for 7 months or longer or never. I now have no car to get to work. I called the Honda Corporation and got the same answer of this part being on national shortage. How can people be left stranded. I live in Arizona and the temperatures get very hot and people could die if their car doesn't start. Please address this issue. thanks.
My 2017 Honda Civic Touring, has had two major issues in the past two months. So far, I have put about $3,000 in these issues. Issue 1:Two months ago, they found a leak in the front seal of the compressor, and it had to be replaced. There is no extended warranty on the compressor (only the condenser), though it seems to be a big issue for the Civic. This expense was approximately $2000. Issue 2:Long story short, a few weeks ago, my car alarm started going off about every four hours and had killed my battery by the next morning. During this time, my key fabs no longer worked and we had to jump the car to take it to the shop. The Body Control Module had gone out with no pervious warnings. Honda told my mechanic they-??re on backorder and it will be nine months to a year before they could get a replacement. They located a used one and installed it. Though they were told it was a match, it was missing certain elements that my car had -?" back seat windows, auto lock when you exit your car, and front led blinkers. My front blinkers no longer work, and the previous Honda was probably bulbs. Needless to say, this can only be a temporary fix because it-??s dangerous and won-??t pass inspection. So far this expense has cost approximately $900. I-??ve emailed Honda, and my issue has been ignored. They haven-??t offered to help for either case. These things should not be happening to civics with this low mileage and age. So I now have a new BCM on backorder with a Honda dealer, and some time down the road, I will be paying for this expense again.
AC does not work! It only blows hot air. It gets very hot in the car, even with all the windows rolled down. Also, gas cap is broken. Does not close all the way and sticks out. So therefore it no longer locks. Thought my gas was possibly getting stolen, but there was no changes to my gas.
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- Granite City, IL, USA