This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The air conditioner stops blowing cold air at idle and occasionally even when driving. This may pose a safety issue in hotter climates if there are children, elderly people, special needs persons, or pets in the vehicle when parked. Reading through the internet, there are hundreds if not thousands of owners with this same issue due to a faulty ac condenser from the factory. Honda has extended the warranty on the condenser alone but has not issued a full recall or warranty on the other parts/labor involved. This car has only 53K miles on it and this is the second time being serviced for this same problem.
The air conditioner stopped working on my 2016 Honda Civic ex. I bought the car used in December 2018. The ac worked fine in 2019, but has not worked at all in 2020. It blows hot air on the left side and barely cooler air on the right.
A/C blowing warm air on driver side and getting gradually cooler towards passenger side. Replaced condenser 13 months ago and paid out of pocket as this was before extended warranty. Took car to dealership this time and they charged $80 for diagnosis to say it needs a new hose which would cost $875. Took it for second opinion, was told that hose was fine but needed new valve but they did not have the freon equipment. Went to new place that had right equipment and they are saying it's the evaporator and going to be $1300. Now I have no idea what is actually wrong all I know is the car is 3.5 years old and the ac should not have broken.
I bought my 2016 Honda Civic new and every year during the summer I experience issues with the A/C not working properly. This summer since it's no longer under warranty, I took it to my local mechanic to see if he could figure out wha the Honda dealers never could while my car was under warranty. It's blowing hot air. He quickly uncovered I have a leak and that it's an issue with the condenser. He did a quick check and informed me that Honda had a recall on this component and to take it back to the dealer. I just got off the phone with the dealer who explained that my car is not covered in said recall. Even though it's a known problem with the model and year I own, Honda is refusing to cover it. Again, my A/C has been on ongoing issue since I purchased the car and I've always struggled to have Honda fix it. They did change out the compressor last year which stopped my vents from smoking but sure as can be, as it does every year, it's blowing hot air again.
In 2018, I purchased a used 2016 Honda Civic and several months later when the hot weather set in, we discovered the ac is not working. Took into Honda dealer and they told us the ac compressor was leaking and it would cost $2000. I had it fixed when I was able to save enough money. Now a year after I fixed it, my ac compressor and my ac condensor are both leaking. I purchased a Honda for reliability but its been a horrible and expensive experience. Honda will only replace the condensor due to recall but I can't fix it without fixing the compressor as well. I called american Honda but they won't do anything about it.
I took my 2016 Honda Civic to the dealer after the air conditioning stopped working in June of 2020 to have it inspected for a leaking A/C condenser, which was covered under an extended warranty per a letter I received in November of 2019. The dealer inspected the vehicle and found the condenser is leaking and would be covered, but also stated the compressor is leaking and the repair would cost $1583. When I asked if a leaking condenser could cause damage to the compressor they said they weren't sure. I then asked if they were seeing a number of condenser and compressor failures at the same time and they said yes. There have been a number of customers with simultaneous leaks in their condensers and compressors. I believe these need to be investigated and Honda should extend the warranty on both
A/C unit and all components of ac has stopped working, previous owner replaced components at dealership, I had the components replaced at a different dealership! parts are faulty and don't last!
2016 Honda Civic. Problem with air conditioning blowing hot air both when vehicle is in motion and stationary. I took to the car to the dealership and was told both condenser and compressor had leaks. Condenser is covered under extended warranty but the compressor was not costing in excess of $1100 to repair. Was informed by dealership they are receiving 3-4 vehicles per week with this issue. It is clearly a defect in the manufacture of the vehicle.
Honda Civic, model year 2016 has defective A/C system. In shop 3X since 2017 to repair A/C, on 3X the compressor and condenser needed to be replaced. System does not blow cold air. Honda replaced the condenser at no charge, but charged $599 for new compressor. I believe Honda is aware of their defective A/C system.
A/C blows warm air on driver's side. A/C blows slightly cool air on passenger's side. A/C does not reach set cooling temperatures. Vehicle was purchased from Honda dealership on 4/25/20. A/C began going out on 6/7/20. Vehicle has ~35,000 miles.
My 2016 Honda Civic ex-T A/C recently started blowing hot air. I took the car to the dealership and they want nearly $500 for the diagnostic. Then they said the compressor needs to be replace and it'll cost over 2 grand. My car nearly has 60K miles and there's no way the compressor should have leakage. I took good care of my car. If I known Honda I'd problems with A/C I would have never bought Honda. This issue needs to be recall. It is not a pleasant ride to drive in the hot summer without A/C and my mother is old. This is not good.
Air conditioner in 2016 Civic failed in November of 2019. Honda covered the condenser but charge full rack to replace a connecting hose, $450. Now June of 2020 same issue where A/C is blowing hot air. Honda dealer tells me that the condenser and compressor need to replaced. Condenser is under extended warranty. Compressor was replaced at a cost of $1600. These parts are all faulty need to be covered. Car was purchased in 2018 as a cpo from Honda dealer. Car has under 63K miles.
A/C quit working at 30,000 miles one year out of warranty. Dealer diagnosed compressor bearing failure - not covered under extended warranty for defective condensers. Cost to repair: $2,000 + this is both dangerous due to inoperative defrost/defogging as well as risking passenger overheating in extreme weather - especially those of us who are seniors.
Car has only 33K miles and needs a new compressor at a cost of $1700. There are numerous reports of compressor issues with the 2016 Honda Civic. They need to recall it.
Ac was blowing out hot air. Dealer charged $280 to recharge ac with dye. After a month, they inspected the ac and found the evaporator and condenser leaking. Condenser is under the extended warranty but the evaporator is not, and they quoted me $1960 to replace it. It gets very hot in southern California and is a safety hazard when ac does not work properly.
A D V E R T I S E M E N T S
- Jurupa Valley, CA, USA