This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ac compressor leaking. Dealership admits ongoing issue. Estimate repair at $2300. Class action lawsuit in California already in motion for this issue. Honda only offering partial assistance with this repair. Admitted it's deign/manufacturing flaw. Honda needs to be compelled to recall 2016-2018 Civics to fix this flaw.
Tried to start car (in walmart parking lot) after shopping. Wouldn't start. Instead, all systems warning lights came on: Power steering, parking brake, brake failure, TPMS, traction control system, hill assist system, ABS system, etc. All these warnings kept cycling through on the dashboard when I tried to start car. Tow company came and jump started battery just to see if that would start car. It did! but warnings continued to cycle through all previously mentioned items while I drove car to mechanic. Did not turn car off till I got there for fear it would not start again.
Ac compressor seal 'broke' after 40,000 miles. Honda has had this problem on these cars but haven't issued a recall! they want $2000 to fix their mistake. With no ac my wife was borderline getting heat exhaustion. Stationary.
2016 ac stopped working in September 2019. We purchased the vehicle in March 2019 with only 23K miles on it. We received a letter from Honda in November 2019 about a factory defect concerning the ac. We took it in and was charged over $400 for a leak test. No leak was found, they put in some dye and now today on May 12th, 2020 the ac is blowing warm air again. Now I'm doing research on the issue and have found many, many complaints of the same issue. I hope Honda steps up when take it in tomorrow.
- San Diego, CA, USA
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Air compressor needed to be replaced at 26,000 miles and cost $1200 at the dealer. The A/C was blowing hot air. I live in Florida so this is unacceptable and not safe for children or elderly. I have had the car since day one and religiously maintain and take care of the vehicle. The man at the dealer said the condenser is under extended warranty only to find out that it was the compressor. A quick online search shows that 2016 Honda Civics have massive numbers of both condenser and compressor failures, leaking freon into the atmosphere. This needs to be a recall on the part of Honda.
My eps system it doesn't register that my car is fine but it keeps making my battery die and I have to keep getting it jump I seen there was a recall for us Nov, 10, 2016 I haven't even had my car a year yet and this problem has been going on. Since I have gotten the car
Our Civic ran out of freon literally at 36,100 miles on our way to las vegas for a wedding where it was 110 degrees all weekend.ac stopped working!! took to dealer they did a diye test they told us couldn't find any leaks I had to pay for the freon to be filled back up again they gave me a form from american Honda to request my refund they denied it which I couldn't believe so all the freon went into the atmosphere that's an environmental hazard- 9 months later now today April 2020 the car ac went hot again took it to the dealer they said there was no freon now they said it leaked out again it even though they check for the leaks and they want to $3000 to fix it this needs to be recalled
The A/C compressor failed, shooting out ice particles into my face. Honda acknowledges the condenser was faulty from the factory and replaced that component, but refuses to acknowledge that the faulty condenser probably shortened/cause issues with the life of the compressor causing it to fail. Is cost prohibitive to repair and lack of air conditioning causes health and visibility issues with the front windshield in the winter.
Purchased car in July 2016, single owner, took the car into the dealership, capital Honda in olympia, wa on 4/10/2020 due to no cool air form ac system, informed that the compressor has oil and refrigerant leaking from compressor, the compressor is required to be replaced to fix. I have never had any service or maintenance performed on the ac system prior to visit on 4/10/2020. I elected to not have the estimated $1800 repair made at this time. I will scan and send in the repair estimate if required.
The A/C compressor is broken due to the faulty condensors that have now been recalled. Honda is not doing anything to address this and is knowingly allowing freon to be leaked out into the atmosphere on all these faulty Civics.
A/C not working. Just hit 3 years and 50,000 miles and now no more cold A/C. I took car in to local dealer and they just tried to say my system needed recharging and had no leaks. I told them I wanted my car back because I know they, knew if this issue and was just avoiding trying to fix the problem, at my expense. A whole $390 quote to recharge. Took my car to locale reparie shop and guy looked at my for 5 minutes and told my compressor was bad, and he's had 5 other people come in with same issue. This issue needs to be addressed.
I purchased this year after my 3 year lease was up. Within months, the ac started blowing hot air. I found out (only by looking online) that there was a reported issue with the ac condensor. I called Honda of America, they confirmed that if it was found to have an issue not due to damage, they would pay for the assessment ($150) and the replacement. I took it in, the Honda dealer said yes, the condensor needed to be replaced, and would be under warranty, but also the compressor and front seal, for a total of near $2000. I called Honda of America back, they called the dealer to confirm and simply informed me that yes, I'd have to pay. This extended warranty seems less like a way of acknowledging an issue with the vehicle, and more as a ploy to get recent buyers off lease to pay thousands of dollars to Honda dealers. I've seen multitudes of people report online with this same issue, there should definitely be a recall or at least the extended warranty should cover the entire ac system.
My 2016 Honda Civic touring while driving approx. 60 mph on the interstate in about 60 degree weather while raining. My sunroof exploded the center portion of it which in turn damaged my drunk and if someone was behind me could have had other catastrophic events. Nothing hit my car I heard the explosion sounded like a gunshot then seen the big chunk of glass hit my trunk and heard it as well.
I bought my car in April 2016 and in September 2016 I complained about the ac blowing hot air. Honda told me they found nothing. I received a letter from Honda November 2019, that there were issues with the condenser. Assuming this was the problem I took it so they can take a look at it. Because it was a leaky compressor and not the condenser, I had to pay $150 for diagnostics. From other complaints I have read here, there is obviously a problem with a leaking compressor. How convenient for Honda!! they are now profitting from these diagnostics test and ignoring that their ac has other problems. And to top it off they are charging $1600 to fix a faulty ac.
Over 12 different times in the past 6 months since I purchased the car it has had serious electrical issues ranging from locking itself with the keyless fob inside the vehicle during a snow storm, all windows including moon roof rolling completely down during a rainstorm when parked or in motion. When parked, the alarm blaring non stop for hours and the battery dying completely without warning or drainage on my part of any kind. All systems on the car shut down completely after loss of power including the braking system and you can dive it that way. It brakes hard on its own on the freeway. There is a usb port in the center console right next to cup holder that can get wet if you have a drink in there. I notice the weather conditions were cloudy, raining, or snowing during the majority of the bigger issues.
I was driving straight down I-20, the only car close to me was behind me and in the other lane. There were no overpasses or potholes. There was a loud noise like a car backfire or gunshot, and I thought I must have blown a tire. I pulled over to the side of the road and discovered my moonroof had shattered - luckily the shield had been closed. Honda refused to consider that it might be a defect and said that even if it was, it didn't matter as my car wasn't under warranty. I asked to speak to a manager several times and was refused.
My 2016 Honda Civic only has less than 25000 miles, the ac had not working since this summer, after I took the car to schaumburg Honda in illionis, they said the condenser is find but compressor has a leak which will cost over $1000 to be fixed. I decided not repair but still was charged $140 for the inspection. Totally not acceptable!
A D V E R T I S E M E N T S
- St. Augustine, FL, USA