This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air conditioning condenser was replaced under recall Jan. 2019. Ac stopped working by June, 2020. Condenser needed to be replaced again, but was on back-order. Over 5 weeks later, condenser was replaced in August 2020, but dealer reported compressor was leaking and needed to be replaced, for about $1,200. Honda refuses to cover more than 30% of that cost, according to both a regional representative and a Honda of America representative. The compressor is on back-order, indicating that a high number of compressors are failing. All the above work and diagnosis were performed by Honda dealer the automaster, shelburne, vt. The car has under 33,000 miles and is less than 4 years old. I'm the original owner. There appears to be a class action for this issue, initiated in California, case 2:19-cv-10537, filed Dec. 2019, us district court for central district of California. Having no ac is a safety issue in at least two ways: It's dangerous to drive in a hot car, and a fogged windshield obstructing driver's vision can't be cleared without ac. Honda should cover the full cost of correcting these safety issues.
The car's air compressor went out. I have to pay $1400 to fix. I have seen the part be on back order for many people having the same problem. My car is a 2016 Honda Civic, (only 4 years old). I believe this should be a recalled part since the condenser is already recalled and many people are having the same problem.
I have a Honda Civic sedan 2016 ex-L. my vehicle has 36,943 miles on it. I took my car in for service 11/29/19. I asked them to check the air conditioning since it was not feeling as cool and there is a recall for the air conditioning condenser. I was told it was fine. Again I had my car serviced on 2/14/20 as I would be driving a distance. I left and while on the road the air conditioning went out on the drivers side. Because of covid I took the car in on 08/18/20. That is when I was charged a $150. 00 diagnosis fee. Adam came back 2 hours later and told me that it was my A/C compressor, clutch and coil. It would cost $1794.97 to fix it. Only they didn't have the part and didn't know when they would. I called a local Honda mechanic to get his opinion. They told me they would check to see if the compressor was on recall because they fix several of them. ' if it's not it should be.' The Honda mechanic said that they could order the part that day. I bought this car because prior owners stated Honda was reliable. This car has been anything but reliable. The protective plate dropped down and got twisted while driving on the freeway. Had the car in at least 7-8 for the problems with the radio as it is the brain of car. Replaced the battery early on in my ownership. This car is a big disappointment. Every thing that has gone wrong with my car I had met someone at the dealership with the same problem. As well as reading many complaints online. Especially with the air conditioning in the 32,000- 36,000 mile range!
One day after purchasing my car I had to take it back to the dealer for 2 reasons; it was making a loud screeching sound and it was blowing hot air from the ac. They gave it back to me ac blowing cold. Exactly 1 year later same problem. Ac blowing hot air. Its disruptive while driving and extremely uncomfortable. To the point that I can not stand it. I wont drive it unless it I absolutely have to and that is a huge problem.
Ac system needs a new condensor and compressor due to leaking....car is not even 4 years old...this issue is ongoing and Honda has done nothing....not living up to reputation...this is my first and last Honda. I had to replace the battery in this car less than 3 years old and nothing was draining it....this has been a pain in the butt experience....I'm going back to toyoya. Honda refuses to deal with this ac issue that many of us are having when they are fully aware of it.
- Randallstown, MD, USA
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This vehicle has repeatedly been dying and having all of the error codes pop up while the car is running. We have had the car diagnosed and have been told there is nothing wrong by two different dealerships. However even when we are driving the car the car starts freaking out and losing power. We have verified that nothing is draining the battery and have had the battery tested twice. The battery must not be the problem but the electrical system is messing up so much that we are scared to drive it. I'm hoping by visiting the dealerships so many times that I will be able to file a lemon law vehicle and return the vehicle that was only purchased a few months ago.
When the A/C is turned on, the passenger side blows cool air, and the driver side blows room temperature/warm air. Dealer stated this is because of a leak from the compressor due to the front seal failing. Honda extended the warranty for the A/C condenser for a similar issue, but the compressor is not covered under it and costs $1,800 to repair.
The air conditioner stops blowing cold air at idle and occasionally even when driving. This may pose a safety issue in hotter climates if there are children, elderly people, special needs persons, or pets in the vehicle when parked. Reading through the internet, there are hundreds if not thousands of owners with this same issue due to a faulty ac condenser from the factory. Honda has extended the warranty on the condenser alone but has not issued a full recall or warranty on the other parts/labor involved. This car has only 53K miles on it and this is the second time being serviced for this same problem.
The air conditioner stopped working on my 2016 Honda Civic ex. I bought the car used in December 2018. The ac worked fine in 2019, but has not worked at all in 2020. It blows hot air on the left side and barely cooler air on the right.
A/C blowing warm air on driver side and getting gradually cooler towards passenger side. Replaced condenser 13 months ago and paid out of pocket as this was before extended warranty. Took car to dealership this time and they charged $80 for diagnosis to say it needs a new hose which would cost $875. Took it for second opinion, was told that hose was fine but needed new valve but they did not have the freon equipment. Went to new place that had right equipment and they are saying it's the evaporator and going to be $1300. Now I have no idea what is actually wrong all I know is the car is 3.5 years old and the ac should not have broken.
I bought my 2016 Honda Civic new and every year during the summer I experience issues with the A/C not working properly. This summer since it's no longer under warranty, I took it to my local mechanic to see if he could figure out wha the Honda dealers never could while my car was under warranty. It's blowing hot air. He quickly uncovered I have a leak and that it's an issue with the condenser. He did a quick check and informed me that Honda had a recall on this component and to take it back to the dealer. I just got off the phone with the dealer who explained that my car is not covered in said recall. Even though it's a known problem with the model and year I own, Honda is refusing to cover it. Again, my A/C has been on ongoing issue since I purchased the car and I've always struggled to have Honda fix it. They did change out the compressor last year which stopped my vents from smoking but sure as can be, as it does every year, it's blowing hot air again.
In 2018, I purchased a used 2016 Honda Civic and several months later when the hot weather set in, we discovered the ac is not working. Took into Honda dealer and they told us the ac compressor was leaking and it would cost $2000. I had it fixed when I was able to save enough money. Now a year after I fixed it, my ac compressor and my ac condensor are both leaking. I purchased a Honda for reliability but its been a horrible and expensive experience. Honda will only replace the condensor due to recall but I can't fix it without fixing the compressor as well. I called american Honda but they won't do anything about it.
I took my 2016 Honda Civic to the dealer after the air conditioning stopped working in June of 2020 to have it inspected for a leaking A/C condenser, which was covered under an extended warranty per a letter I received in November of 2019. The dealer inspected the vehicle and found the condenser is leaking and would be covered, but also stated the compressor is leaking and the repair would cost $1583. When I asked if a leaking condenser could cause damage to the compressor they said they weren't sure. I then asked if they were seeing a number of condenser and compressor failures at the same time and they said yes. There have been a number of customers with simultaneous leaks in their condensers and compressors. I believe these need to be investigated and Honda should extend the warranty on both
A/C unit and all components of ac has stopped working, previous owner replaced components at dealership, I had the components replaced at a different dealership! parts are faulty and don't last!
2016 Honda Civic. Problem with air conditioning blowing hot air both when vehicle is in motion and stationary. I took to the car to the dealership and was told both condenser and compressor had leaks. Condenser is covered under extended warranty but the compressor was not costing in excess of $1100 to repair. Was informed by dealership they are receiving 3-4 vehicles per week with this issue. It is clearly a defect in the manufacture of the vehicle.
Honda Civic, model year 2016 has defective A/C system. In shop 3X since 2017 to repair A/C, on 3X the compressor and condenser needed to be replaced. System does not blow cold air. Honda replaced the condenser at no charge, but charged $599 for new compressor. I believe Honda is aware of their defective A/C system.
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- S. Burlington, VT, USA