This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2019 Honda CRV exl. Received recall notification for possible airbag failure due to metal burrs in steering column. Contacted Honda mall of Georgia. They were aware and referred me to Honda corporate. Filed a case and was told they would contact me within 2 days. Case # 09698729. Honda rep asked me to contact other dealerships in area for warranty repair. Parts not available. Contacted Honda mall of Georgia again. Waiting for service manager to contact us. Honda should cover a rental because of the airbag safety and lack of parts. We need the vehicle to be safe or an alternate provided.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communication). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Motor werks Honda in barrington (located at 1475 barrington rd, barrington, il 60010, (847) 447-0170) was contacted via phone and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
American Honda motor co., Inc. (Honda) is recalling certain 2019 model year CR-V vehicles. The metal core of the steering wheel may contain burrs, which can damage the cable reel sub-harness and cause a short-circuit. This can result in inoperative steering wheel-mounted control buttons (including the horn), illumination of the supplemental restraint system (SRS) warning indicator, and/or an uncommanded deployment of the drivers airbag. Honda was unwilling to tell me about the safety concerns related to this recall or provide a loaner vehicle. They are not able to fix this issue until the end of August/early September.
Brand new vehicle with barely 450 miles turned off out of nowhere. All possible dashboard faults were displayed and car wouldn't start. Brakes got locked at some point and couldn't push car away from road. Many customers have already encountered this issue and Honda is aware but claims that they dont have any bulletins or recalls. It is a safety issue to be driving this car. Car has been at the dealership for 3 days now and mechanics/technicians can not find the problem. Honda dealership where vehicle was purchased shows lack of interest on helping me. Honda dealership where car was taken keeps working on the issue. Vehicle wont start. Three days at the dealership now.
The automatic vehicle braking system applied urgent brakes on its own when no other car was in front, nor was any other obstacle in front of our car. This is a huge concern because, the system applying automatic brakes could have resulted in a collision.
- Sunnyvale, CA, USA
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Our Honda CRV is a 2019 purchased litlle over 4 months ago 7800 miles to dare. Our problems started 17 days ago with a routine first oil change. At that time were advise of software recall and they said was completed and ok to drive. 6 days later an electrical.or software problem occurred and all 13 icons on dashboard went off while driving. Alarms and warnings on dash as well. Brought back to Honda and they rebooted and said found no issue.a daynor so later same issue and brought ba K to Honda autofair manchester nh and they ket car 4 daya and worked with Honda tech replaced turbo and reset software and said might be related to origiginal software issue recall. A few days late on June 8th while starting a 65 birthday celebration for my wife we heard the loudest shreaking alarm when we went out front to driveway we found it was out xar and air bag had deployed on its own while not moving in driveway. The alarm was ao bad people driving by stop to help. Smoke was pouring from dashboard. Again we call Honda and they towed ro Honda manchester only again to give us yet another rental. When going back to get phone cord from diaabled car a group of Honda ployees surrounded vehicle in dismay. One said to me is that your vehichke I said yes and thwy said your lucky you werent killed if that happened while driving. This ia we we are at 17 days later from first oil change. We are in fear of driving thia car. Honda new about thia problem and has not decided to send out recall till july8 2019. Another month!!! how many lived will be loat or serious injuries because of thisnegligence
Honda CRV display issues.the display starts flashing on its own and even makes calls sometimes. Also no amount of reset works unless you stop and start the car again. Also after shutting down the car a weird noise keeps on coming from display.this is a new Honda CR-V 2019 exl model this is a huge inconvenience and safety issue as we lose navigation in between and it's always not possible to pull the car aside and restart it I do have the video which explains the whole issue but I am not able to upload here
I have 260 miles and my car started to flash like christmas tree all the dash-board warning lights and engine was shaking. Lost traction and it's a AWD and it was turning off every block. I was driving in the street. It was also smelling so bad worse then burning.
Brand new 2019 Honda CR-V ex-L: electrical problem,4/10/19 at 200 miles, battery completely dead after 2 days of not driving because computer program error. Honda is aware of problem, but does not instruct the dealer to fix the problem before selling its cars. Engine problem at 12 mile and up, bought the car in March,2019, smelled gasoline in engine oil at dipstick, the level was over max mark by 1/4", was told that Honda already implemented the solution prior to selling 2019 model to the public. Obviously, it did not solve the problem. Dealer was no help, refuse to admit that the oil was over maximum and mixed with gasoline. 5-9-19 at 1467 miles, paid to change oil and filter at dealer and started to monitor oil condition and level closely. Discovering that the oil level was still over maximum mark by 1/4" after returning home and engine was cool. 5/13/19 at 1600 miles, drained 1/4 qt. Of oil out to bring the level down to 1/8" below max. Mark. Discovered that the oil had already turned black after less than 200 miles, 4 days after oil change. Saved sample of the black oil for dealer. 5/14/19 at 1694 miles, showed sample of newly changed black oil to the dealer service dept. Was told that this dirty oil could be typical of this 1.5 turbo engine. Dealer admit this time from the oil sample that there is gasoline smell mixed in with engine oil. Paid for another oil and filter change myself. Dealer did not offer to do anything except telling me to contact Honda engineering. Will continue to monitor the oil status, and possibly ask for help from Honda usa. Honda is not doing the right thing for the customer since it has known this since 2017 model year. Seriously, considering other brand of vehicle in the future. If the new oil and filter can get completely dirty in less than 200 miles, I would be required to change oil every week!
I went into my garage for something and noticed a humming noise coming from the CRV which had been parked in there for several hours. I walked around the car but couldn't locate the exact location the noise was coming from. When I opened the drivers door the noise stopped. This has happened only one time that I know of but if its an electrical short it could cause a fire.
Car 2 months old, have only put 1300 miles on it, let it sit for 5 days, and battery totally dead! nothing was left on, had to jump car and alarm came on along with all sorts of warnings, called dealer who talked me through resetting radio, ect, and informed there is a recall, made appointment, I can't find any active recall. Also radar brake warning systems fail repeatedly in rain and snow.
If the car sits for 24 + hours the battery dies, I have had this happen 6 times now. Called dealer 3+ times, brought it in they first said it was the battery (which we all knew it was not) but they put in a new one they said. Anyhow as you already know this is an electrical issue that needs to be fixed a.S.a.P.. dealer now tells me Honda is working on a fix but in the mean time I have had to have the car jumped and paid for this as well it's a major nuisance I want fixed very soon or want my money back and I will buy another car. This has been goin on since I bought this car Dec. 28th 2018
Vehicle battery was dead after the SUV sat unused for 2 days within 3 weeks and 300 miles of ownership. This has occurred over 6 times in 3000 miles. Battery has been replaced by the battery twice and is now on its third battery. Dealer notes this problem exists on all 2019 CRV's delivered to-date and that they do not yet have a solution.
If the car sits for 2-3 days without running the battery drains and dies completely. We have been told that it is related to an evac test that is performed 5 hours after the car is shut off. Apparently Honda is aware and is working on a software upgrade.
Continual battery failures, batteries go dead if not driven every day. On my second battery and died as two days not being driven. Some sort of parasitic drain?
Left car parked for 5 days. Nothing left on but battery was drained. Needed to call a tow truck for a jump start. When vehicle came back on, alarm sounded and all safety systems were off-line. Slowly they came back online again. Only 1,600 miles on it. Also, lock and unlock not consistently working on vehicle. Also noted radar for front and back collision does not work in snow and rain (see picture).
The contact owns a 2019 Honda CR-V. the contact stated that the vehicle failed to start without warning. The vehicle was towed to thomas team Honda (814-262-2140, located at 1920 bedford St, johnstown, pa 15904) where the technician stated that the vehicle needed to be driven everyday to keep the battery charged. The technician also stated that the contact may need to get a battery tender. The manufacturer was made aware of the failure and informed the contact that a case worker would be assigned. The contact did not hear from a case worker. The vehicle was not repaired. The failure mileage was approximately 400.
The contact owns a 2019 Honda CR-V. after turning the vehicle off, the battery drained and the vehicle could not be restarted. The vehicle was towed to middletown Honda (520 rt. 211E, middletown, NY) where the battery was replaced, but the failure continued. The contact was informed that the failure was caused by an epa module inside the vehicle, but no repair was available. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 100.
The battery is repeatedly dead after a day or so if not driven. The dealer says a draw of 0.500 amp was found from the evaporation detection module and there needs to be a software update to fix it. They cannot give me any timeline for this update other than to say "they are working on it". in the meantime, anytime I do not drive the car for a day or two, I need to get a "jump" to get it started.
Purchased 2019 Honda CR-V on February 9, 2019. Drove only twice in the first 2 weeks. Attempted to drive for the 3rd time (101 miles on odometer) on the 2 week anniversary of buying, February 23, 2019 and the car was completely dead! Honda sent tow truck, driver charged battery. Took into Honda today for inspection, they checked the battery and only the battery and said it was fine, nothing more they could do. I would have liked them to check and see what drained the battery. The car sat from Tuesday to Saturday, I would expect it to start without an issue. Spoke to sales associate who said that new cars tend to drain the battery if the windshield wipers are left in the on position. I don't know why that would even be a possibility but if that is a fact it should be corrected.
A D V E R T I S E M E N T S
- Flowery Branch, GA, USA