This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windows and sunroof open on their own. Vehicle parked for 2 days in driveway. In middle of night, all windows and sunroof opened during a rainstorm. This is the second occurrence of this issue. First time Sep'19, second time 4/28 or 4/29 2020. Customer case 09867240 with american Honda. They say this is a "feature" that requires pushing buttons on key fob remote in specific order. No buttons were pushed either time. Sep'19 key fob was in pocket. Second occurrence occurred middle of the night while I was sleeping. One fob hanging on hook near back door. Other on my dresser next to my wallet. No possible way buttons could have been pushed in middle of night. Am Honda solution is to get a hardcase for the remote to be sure buttons are not pushed by mistake. Dealer says same thing. Internet postings show this has been happening on many different Honda models for many years and they refuse to take responsibility for the problem. Am Honda also says that the "feature" can't be disabled. My point...if they programmed it into the system, they should be able to program in a "switch" that can be accessed through the control screen. Dealer (williams Honda, traverse city mi) also indicates it is a known problem and they have no way to disable it either, even with their service diagnostic tools. It rained here last night. My car is soaked. The response from american Honda is that I did not have a hard case for my key fob. Even though I was asleep and the fobs were not moved in the middle of the night.
Rodent ate through soy based wire insulation causing short circuit and failure of all safety system devices. This happened after starting the vehicle but could have occurred during operation.
My vehicle was rendered unsafe after rats ate through a wiring harness that disabled safety and emissions equipment on my vehicle. The wiring in the Honda is allegedly coated with a soy based material that attracts rodents. Honda is aware of rodents eating through its cars wiring and offers part number 4019-2317 rodent tape to address this defect after damage has occurred.
Driver and passenger door freezes and although the doors appear to unlock when parked the doors will not open. Evan after 30 minutes of travel time when car has more than ample time to warm itself. Also door locks me out even with the fob on my person. The car is stationary in both situations.
The SUV would not start after not being driven for 2 days. Roadside assistance was called and they tested the battery and it was fully charged, but the SUV wouldn't start. The SUV was jump started and the alarm started going off and the head unit had to be restarted.
- Great Neck, NY, USA
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This happened in my driveway, where we have lived for over 25 years. The wiring used for the main harness is made with a soy base product. Not only mice or rats, squirrels and other animals can smell this out and destroy the wiring. I was told that one man has had his main harness replaced 3 times. If a soy based product is being used, then the repairs that will be needed over and over from rodents should be covered under a warranty for wiring for the entire life of the car!! this harness goes to control all of the information that is in the cars computer system. I am an elderly disabled senior on a fixed income. I can not afford to buy this car and then turn around before it is even a year old to have to fork out $1400 for a new wiring harness, you knew this would happen, but did not care!!! therefore your product is highly defective!!! I will never buy another Honda car and I will definitely promote the problem of the wiring info to inform others not to purchase these vehicles!!! the poor service that you have given customers concerning this is totally wrong!!!!! by doing this they are creating a completely different problem. Mice, rats and rodents carry all kinds of diseases and by enticing them with soy based wiring, you are causing another problem that could be much worse for your customers, if they were to be bitten by these rodents!!!! why don't you people think about what would be worse, the environment or dead customers and the lawsuits from that!!!!
The contact owns a 2019 Honda CR-V. while operating the vehicle, various warning indicators suddenly displayed, including "brake system failure", "road departure mitigation system problem", and "collision mitigation system problem". also, the vehicle would not immediately stop when depressing the brake pedal. After turning the engine off and back on, the vehicle resumed normal operation; however, the failure later recurred. The vehicle was taken to baron Honda (17 medford ave, patchogue, NY) where an unknown module was replaced, but the failure continued. The vehicle taken back to the dealer where it was determined that the electronic brake booster needed to be replaced. The manufacturer provided case number: 101365007. The failure mileage was 3,900.
We were driving a CRV which is less than 6 months old. All of a sudden all safety systems failed. The breaks system, colliosion avoidence, lane assist, acc. All failed. Fortunately we were at 20 mph so we were able to safely stop the CRV. We towed the CRV to the dealership and they after 4 days were able to figure out that all the safety systems had failed as there was an electrical shortcurcuit which has blown the fuses and the control system. The cause of the electrical short was traced to exopsed wires in the rear view mirror assmebly which were damaged by an ornamnet we had hung. The reason I am complaining is I want to bring it to your attention of this manufacturing defect. 1.lot of people hang ornamnets/ car freshner etc and this defect can cause a very serious system failure with all safety systems failing when the CRV is in motion. 2.this CRV is less than 6 M old so it also indicates to the poor designand manufacture. 3. CRV is one of the most popular SUVS sold in usa so lot of people are at risk. 4. the design engineer knew the importance of these wires so have a protective rubber insulation but the insulation leaves a gap where the wires are exposed, and can be damaged. I have dramatic video showing this incident when we were drving and the exposed wires, the short cricuit damage and the ornament that they are blaming for this incident. I have the video that I could not load in this complain as the sytem would not allow it to be loaded, but I would be pleased to share if needed.
Went away for a weekend trip and hadn't driven the car for 3 days. Came back and the battery was totally drained, had to jump start the car. It has roughly 3,300 miles on the odometer. Vehicle was stationary.
The contact owns a 2019 Honda CR-V. the contact stated that there was a software issue that was causing the battery not to charge and was draining the battery. The vehicle was parked at an airport and would not start upon the contact's return from a five day trip. The contact had to jumpstart the vehicle. East coast Honda (8756A us highway 17, bypass South, myrtle beach, SC 29588, (843) 492-5175) was contacted and stated that they were aware of the issue. The manufacturer stated that there were not enough complaints to issue a recall. The manufacturer suggested that the contact unhook the battery if the vehicle remained parked more than a day. The contact planned to take the vehicle for diagnostic testing on August 30, 2019. The failure mileage was 1,900.
I am having the same problem the Honda Pilot is having, my infotainment/radio has not worked since I bought the car on March 1st. It does not connect to apple car play and the screen suddenly just goes black. It plays pandora sporadically but never works consistently.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stephen wade Honda (located at 1630 S hilton dr, St. George, ut 84770, (435) 628-6100) was contacted by phone and confirmed that the remedy was not available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Honda CR-V. the contact stated that the audible indicator of the blind spot system was not loud enough to hear. The contact took the vehicle to pearson Honda (14001 hull street rd, midlothian, va 23112, (804) 745-0300) and asked them to increase the volume; however, the dealer stated that they could not change the volume. The manufacturer was not notified. The failure mileage was 232. Consumer stated after further examination I believe the volume is appropriate.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact called millennium Honda at 516-481-2800 (located at 286 N franklin St, hempstead, NY 11550) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Infotainment screen will sometimes just start making beeping noises as if you are pushing buttons, while at the same time the screen goes dark, and or the screen brightness option comes on to the screen. Dealer says its a known problem but I don't see it listed anywhere. Unsafe and very distracting. Not sure if the back-up camera will still work because the system started up again and is now working. Vehicle was in motion and didn't reset until I turned the car off and back on again.
The contact owns a 2019 Honda CR-V. the contact received a recall notification for NHTSA campaign number: 19V383000 (electrical system) and stated that the manufacturer did not know when parts would become available to repair the vehicle. Honda of ft. Myers (14020 S tamiami trail, ft. Myers, fl 33912) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Recall 19V-383 after many months of research, decided to purchase 2019 Honda CRV for our 16 year old son in April. Received notification on July 11, 2019 that there is a recall that could cause 'uncommand deployment of driver's airbag.' This recall was first issued in May 2019, however Honda did not notify owners until mid July. Since this is a serious recall, I called several Honda dealers in charlotte right away to schedule the repair. I was told by every single one that they do not have the parts in stock for current customer repairs and will not receive them until Aug/Sept. I was then told that the parts that they are receiving weekly are only for current inventory on the lot that they are trying to sell. What?! this does not make any sense! I was then told that the service department did not have a lot of info about this recall, I would have to call corporate. Called Honda corporate and was assigned a claim number and was told I would be receiving a call in 24 hours.... 4 days later and still no call. This needs to be addressed now, I do not want to put my 16 year old son (or anyone for that matter) behind the wheel of a car where the driver airbag could randomly deploy at any moment. Pretty disappointed in the lack of concern Honda is showing for their current customers.
Battery dies overnight. Car has only 1000 miles and I've had to jump it 3 times plan to call dealer for warranty work, but I see from other postings that this is an unresolved issue for Honda. Calling them anyway. A new car should not behave this way.
A D V E R T I S E M E N T S
- Traverse City, MI, USA