This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Starting at about 7months vehicles battery died and unable to start leaving me stranded. Dealer replaced battery. Condition returned 2 more times over the next year. Dealer did a software update serivice bullentin SB19-039. Did not fix the problem. Failed again. Feb 2021, dealer replaced battery again. Honda feild technical specialist sent sprficily to diaganose vehicle claimed no problems found. As of 4/23/21 curently in lemon law suit with Honda America over this issue.
Vehicle was purchased new in 2019. Today is 05apr2021 and the car has been towed twice due to dead battery. Battery had been replaced in Jan 2021 and required additional service 3 months later. Daily driver, 60 miles a day. Car was not driven over a 3 day weekend and required tow.
The battery has failed multipile time in the first 18 months of ownership. The first instance at the 4 month mark with about 1000 miles on the car. Then aprox. 6 months later and again 6 months after the second instance. The dealer cannot identify the problem, after the first time they replaced the battery. The second time they said they did a "hard reset" of the ECM. The third time, I don't know yet as they still have the car. The car is 18 months old and has aprox. 8,500 miles on it.
I am having an issue with automatic high beam'it stays on with on coming traffic or when following behind the vehicle, it basically does not turn off when it should. Sometimes, it would not turn on when it should. I have it all on video, but the dealer states since they can't duplicate it, they can't fix it even when shown the video of the issue. It is illegal to drive with high beam on with on coming traffic (although I can turn the feature off), it is still very frustrating that they refuse to address the safety issue due to the intermittent nature of the problem.
Leased CRV-9/30/2019--from the day I picked it up it has had computer issues, they had to give me a loaner..multiple lights came on dash. Also several times I have come out to car & windows & sunroof opened. 6mo ago 6/2/2020 car back at dealer for a week..computer issues again, all warning lights on and parking brake set on its own..for the 2nd time they replaced a vsa modulator also came out to car after work 10 degrees outside..windows & sunroof opened. This car only has 8,000 miles on it & when not at wk its in the garage. Ive had several Honda & very unhappy with this lease due to 20 more payments & unable to get out of the lease. When driving 6/2020 I was moving at 50 mph..car shook & all warning lights came on..took a week to get appointment at dealer & lights did not go off dashboard
- Watertown, NY, USA
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On August 28 I went to start my car and it would not turn on. I called the dealership and they jumped it and the car started. They tested the battery and it was fine but changed it anyway. On December 23 it would not start and had to be jumped. This happened again on December 26 and 27. The car is currently at the dealership. They have said nothing is wrong with the battery or the car even though this has happened to multiple 2019 Cr-vs.
The first this happen was when I park and I turn off the car but the dashboard was still on and then appears most of the signals on and some weird code on the dashboard and is been for months like that and also like 2 months ago start as I was driving all of a sudden seems the car reduce the speed and I press the gas and doesn't do anything
Our 2019 Honda CRV was purchased in December of 2019. The battery had died 3 times and had to be recharged by the dealer. The Honda dealer refused to replace the battery and could tell us why the battery keeps dying. The car is driven every day and the lights are always turned off automatically at night after driving. Please investigate the problem as we have found out on the internet that other people are having the same problem with their 2019 Honda CRV.
Milage at service 19,338. TPMS alert came on. Check air in all tires, rear tire had metal in the inner sidewall. Replaced one tire and balanced. Returning home milage 19,388. TPMS alert came on after hard reset by dealer. Returned to dealer. Milage 19,424 informed by service manager all four tires needed to be replaced to correct computer TPMS. Really, computer can't calculate tire tread reset on one or two tires" had to return to dealer after TPMS light came on driving home. Returned to dealer. Milage 19454. Hard reset again by dealer. I've never seen this on the internet for 2019 Honda CRV all wheel drive. Any help with this safety issue for TPMS"
Vehicle keeps gaining oil level from burned fuel even though the dealer installed the software update. I live in the South so the cold weather is not the issue. I am an industrial mechanic for 47 years and do my own maintenance so I know what the correct level is. The dealer says there is no fix but diluted fuel leads to damage and if severe, can cause engine failure and accident. The image posted is about 7K miles on oil change and the level is above the level marker pad. The second issue is the electronic display fails to function which allows access to vehicle information and control access. The dealer replaced the unit but this issue goes back to 2016 and so far, do not know if the replacement will solve the issue since it was replaced with a remanufactured part, not new. The dealer replaced the unit really not telling Honda the truth about the failure type, they said it was sound system issue when they knew for a fact there was none as I gave them a video and a letter describing the issue. One part is 1000 dollars and the other 1800 dollars, a stiff cost when warranty runs out. Their fix is an extended warranty at a couple of hundred a month. A win win for them and a loss to the consumer. The failure was sporatic and happened driving or parked. The failure date is just for the electronic part but oil issue has been from the beginning.
Car idling, outside air temperature not registering. Dealer found "codes B1227 open in the outside air temperature sensor, C0051-54 steering angle sensor learning incomplete, other areas harnesses damaged insulation and tubing, ...". entire main electrical harness had to be replaced. If I had been on the road, could a safety feature have been compromised? problem attributed to rodent damage, yet car was parked in the same place as a 2013 Honda Accord, which I traded in to get the subject vehicle, for six years. This new vehicle is 11 months old and has 2695 miles on it. The dealer did not consider this as a design defect.
At 28,230 miles the car began having difficulty turning the engine over during start-up. The dash lights flicker, the brake pedal kicks back at the driver, and it struggles to start, taking 3-4 turns before the engine starts. This happens when the car is parked, and is in the off position. Anywhere from a cold start. Subsequent (immediate) turn offs and turn one are easier.
On July 25, 2020, when driving down the interstate, using google maps gps for direction on apple carplay, the display all of a sudden started beeping and flashing different screens. The screen brightness changed as well as the display. Nothing was being touched. This went on for at least 4 minutes until we had to pull over and shut the car off in order to stop the beeping and screen flashing. The passenger has a video of the screen flashing/beeping and proof that no buttons were being touched that we can share. It was extremely distracting and was very dangerous. I believe this incident also re-set the lane keep assist and automatic cruise control notification settings. On Wednesday, August 7, 2020, the incident occurred again driving on a different interstate when using apple carplay for google maps gps. The brightness indicator flashes, the screen changes brightness, and changes screens without prompting. There is no way to stop it unless the car is pulled over and turned off.
I have had this car 4 months and we bought it new. Twice the infotainment system has gone crazy as we were driving. It began to flicker and panel kept flashing lines and format wording while making beeping noises. Also 3 times the automatic braking system has tried to stop the car for no reason, one nearly causing the car behind us to rear end us.
The sunroof and all the windows opened on their own during the night. This is the third time this has occurred, luckily the vehicle was parked in the garage each time. I blew it off the first two times thinking I must have hit something on the remote, but I see this has happened to someone else. I have a silicone cover over the remote now so I don't think I am causing this. I always close all the windows and turn off all accessories before turning off the vehicle so this gets easily noticed. This could be a real problem if it happened outdoors with inclement weather or if packages were left in an otherwise locked vehicle.
Windows and sun roof open by themselves. This has happened 3-4 times over the last 6 months. If it happens in the garage is one thing, but if the vehicle is outside during a rain storm or in a parking lot somewhere unattended this occurrence could result in damage or theft. This happens at night when vehicle is unattended parked.
When I got in my car at walmart and started the engine all the sudden the brake system warnings come on the dash and also I could night shift the gears. I was not able to move the car at all and had to call a wrecker to come tow the car to the dealer. The dealer told me they had no idea what was wrong for most of the day. They then called me and asked me did I normally hang my handicap placard on the rearview mirror. I said yes that's where we normally hang out and remove it before we drive it every time. They told me that the handicap placard had damaged the cable on the back of the mirror and had caused the brake system to completely fail and that it was not a warranty problem. I had to pay $922 to get the car fixed. The wiring harness in the roof of the car had to be replaced. We were not even aware that cable was behind the mirror. The problem could've happened at any point while I was driving the car and I would have lost all the braking system for the car if it had happened while driving. I believe this is an issue that needs to be taken up with Honda and other car makers and have a recall to fix the problem so the handicap placard will not destroy the cable.
We have had the car a year and 4 months and we bought it new. Twice the infotainment system has as gone haywire as we were driving. It began to flicker and the brightness control kept flashing and making beeping noises. Also 4 times the automatic braking system has tried to stop the car for no reason.
While driving on a highway the infotainment center suddenly began beeping and turning on and off repeatedly. The brightness control began to beep and turn to a higher setting and then a lower one. No one was touching the screens/controls. I videoed this. Earlier in the month while I was driving and the tire pressure monitor said tires were low but when I measured them, they were not so while the car was stationary, I checked and the message was still there.. before that I had error messages that came on when I parked the car. I got messages about lane keep assist problem, adaptive cruise control problem, and collision mitigation system problem and was told something outside the vehicle caused them to go off and it was ok because when I restarted the car they were reset. I am not very savvy about uploading files from my phone to a web site but could email them to an address if you have one to provide.
After leaving vehicle in garage for 24 hours or more, then attempting to start the vehicle, vehicle will not start. After using battery jump, vehicle will start and run as normal. This has happened several times over the past few months, even when vehicle is run for couple miles or more.
A D V E R T I S E M E N T S
- Rogers, AR, USA