CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.

Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.

CR-V owners report overfilled oil levels due to fuel in the oil, & sometimes a gas smell in the cabin. That problem appears to be related to fuel injection which Honda hopes to fix via a software update. Honda so far has only conducted a recall in China & a "product update" in Canada.

CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
10,901 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Honda CR-V fuel system problems

fuel system problem

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2017 Honda CR-V Owner Comments (Page 14 of 15)

« Read the previous 20 complaints

problem #26

Jul 202017

CR-V

  • miles

A D V E R T I S E M E N T S

Strong fuel smell (mix of gas and oil) coming from engine since we purchased vehicle. It's been into certified dealer for inspections and minor tweaks four times already and Honda is unable to repair it as they don't know what to do. We have to drive with windows open and park car outside of our garage due to the fumes. I'm now getting headaches from longer drives.

- Lafayette, CO, USA

problem #25

Apr 252018

CR-V

  • 5,845 miles
The vehicles oil gas a strong gasoline smell and the crankcase appears to be over filled. Gasoline has migrated to the engine crankcase. Original oil in vehicle at 5845 miles. The odor is under the hood and very strong at oil filler cap and on the oil in the crankcase.

- Kansas City, MO, USA

problem #24

Feb 202017

CR-V

  • 400 miles
Oil dilution diagnosed by dealer after multiple visits, no heat in cold weather, displays and audios going haywire while driving, stalled 6 times while backing up on different occasions, safety features not working properly while driving I.e. alerting that a car is next to you while driving city and country, no alert or driver assist safety feature when a car pulled out directly in front of me crossing traffic when antilock brakes worked properly and got stopped within 3 feet of other vehicle, car locked me inside after driving to work.....I have available videos of many of these issues available and they've been forwarded to Honda case #08447969 and the dealership. Also finally have documentation from the dealer diagnosing the oil dilution. They told me to drive the car and bring it in every time the dip stick goes above the fill line. No other issues were addressed and show as undiagnosed

- Montana Mines, WV, USA

problem #23

Apr 032018

CR-V

  • 9,000 miles

A D V E R T I S E M E N T S

The oil in the CRV is diluted with gasoline which was discovered on the first oil change for a new vehicle. The volume drained significantly exceeded the normal full oil capacities. The problem was reported to the local Honda dealer which was serviced on 2/19/18. The dealer changed the oil once again, whiich was also diluted. All injectors were replaced at that time. On or about 3/28/18 our local service facility, pat's automotive in caribou, me, checked the oil which was again overfilled and contained gasoline. Honda was again contacted and on 4/3/18 the oil was checked by the dealer, was over the full mark again, and was diluted with gasoline. The oil was changed once again. Per the dealer, Honda techline was contacted and they have no fix for the issue at this time and to change the oil as needed. The issue is very concerning as the engine of a new vehicle during the break in period that has gasoline diluting and displacing the oil can only result in a shortened engine life.

- Woodland, ME, USA

problem #22

Mar 052018

CR-V

  • 3,404 miles
Oil overfilling and smell of gasoline on dipstick. Dealer changes oil and says there is no problem but a few hundred miles later the same problem occurs. This is causing engine damage.

- Chicago, IL, USA

problem #21

Mar 082018

CR-V

  • 8,000 miles
We purchased our Honda CRV ex-L in October of 2017, within 5 months we noticed a strong gasoline small in our cabin. One day I checked the oil level by pulling the dipstick and noticed that the oil level was 1 full inch above the full mark. I also noticed that the oil on the dipstick reeked of gas and was very dark and watery. I immediately did a google search of this issue, knowing that our last oil change was less than 3,000 miles ago from our local Honda dealer and I was shocked with the results. Thousands of owners with the 2017-2018 CRV with the 1.5 liter turbo engine are having this exact same issue. The issue is called oil dilution and a large amount of gas is getting into the oil but the reasons are unknown. I immediately called my local dealer and had my car in the next day. They claimed they have never seen anything like this before as my oil had so much gasoline in it that it poured out like water. They scheduled a call with Honda engineers the following Monday and they were advised to change the oil and drive the car again. They did so and the gas volume filled up very quickly in the new oil so the next step was to replace the fuel injectors. Based on my research online many other owners have had the same procedure performed which didn't fix the issue. However the injectors were replaced on my car and the vehicle was given back to me, claimed to have been fully fixed. Needless to say less than 2 weeks after I got my vehicle back I checked the oil level and once again it's well above the full mark with a strong smell of gasoline. I've called Honda corporate and their customer service just plain sucks. Lack of empathy, lack of acknowledgement of this being a widespread issue and no resolution of concerns. I'm currently fighting with them, pleading to get a extension on the powertrain warranty as there is no doubt that engine damage has already occurred.

- Huntley, IL, USA

problem #20

Feb 202018

CR-V

  • 9,130 miles

A D V E R T I S E M E N T S

Engine oil is overfilling and being diluted with gas. Strong gas smell. When changing oil, more than what was needed to fill engine oil to full

- Los Angeles, CA, USA

problem #19

Jun 152017

CR-V

  • 4 miles
I bought a new 2017 Honda CRV in may, 2017. Immediately I noticed I wasn't getting good mileage and started checking it the old fashioned way. I'm only getting between 16-18 mpg (I have all receipts) and the dash says I'm getting 23 (which I'm not). The dealer nor national Honda will do anything about it. They say they don't find a problem. Also my brakes make noises and I was told the calipers just off and it doesn't pose a safety hazard. I would never be able to sell it with that kind of noise. No one will do anything about it. I tried to go on the BBB web-site but it says the Honda has to be 2012 or older. Why? I feel stuck and will have to go to the media if I can't get this resolved. The dealer should by my car back under the lemon law. Someone help me.

- Tulsa, OK, USA

problem #18

Mar 192018

CR-V

  • miles
I checked the level of the oil on the dipstick and the level shows as being high, past the 'full" reference point with a few millimeters. Also, the oil has a strong gas odor. The mileage on the engine is 8454, and the first oil change was performed at 6547 miles, 2 months ago.

- Hillsboro, OR, USA

problem #17

Mar 062018

CR-V

  • 7,000 miles
Persistent gas fume odor inside the car

- Ramona, CA, USA

problem #16

Nov 202017

CR-V

  • 1,050 miles

A D V E R T I S E M E N T S

Gas is mixing in the oil of our new 2017 Honda CR-V. the 1.5 liter engine does not warm up sufficiently in cold weather, runs rich, and leaves un-combusted gas in the oil. This triggers engine warning lights and requires frequent oil changes. Engine performance and drivability suffer. This problem is also being reported on social media by other Honda CR-V owners who drive in colder climates. We are concerned that it is causing long term damage to the engine of our new vehicle. I caution prospective buyers to postpone the purchase of a 2017 or newer Honda CR-V with the 1.5 liter engine until Honda solves to this problem. The fifth generation CR-V is an excellent car in many respects, but this is a major problem. I cannot recommend the car, particularly to those who drive in colder climates, until a fix is found. Reuters reported in February that Honda has announced a recall of 350,000 CR-V's in china for what appears to be a similar issue. We've driven our car for about six months, and it has less than 2,000 miles on it. We typically use the car for short drives within the city. Our car was at the dealer for over two weeks when the problem first occurred. A field rep from Honda was sent out to the dealer to try to assist. Sensors and fuel injectors were replaced. The oil and filter was changed. At this time our engine had less than 1100 miles on it. These repairs did not correct the problem. In mid-January the engine warning lights were triggered again. Our dealer noted the smell of gas in our oil and once again changed the oil and filter. We had less than 1500 miles on the car for this service. Honda does not appear to have a solution to this problem. The oil and filter changes are a bandaid, and long term damage may be occurring to our engine. Honda may have a major problem on its hands with the 1.5 liter engine.

- Duluth, MN, USA

problem #15

Feb 212018

CR-V

  • miles
Noticed gas fumes inside the vehicle soon after purchase in October 2017. At first noticed it after I fueled vehicle. Thought maybe I had stepped in puddle of gasoline at the pumps. After a month realized the gas fumes got worse if I was idling my vehicle, especially, if I was parked for a half hour with car running(winter in central New York) while I ate my lunch. I can smell it outside around my vehicle when I pull my car into my garage at home. Today I brought my vehicle to a Honda dealership for an oil change. I asked them to look at my vehicle for a fuel leak since the fumes are so strong. I even asked them to idle the car and check it. They couldn't find anything in the half hour. They have asked me to bring it back and leave it for awhile next time. I have owned 3 Honda vehicles before this and never experienced this problem before.

- Warners, NY, USA

problem #14

Dec 192017

CR-V

  • 1,500 miles
Gas in getting in crankcase oil on brand new engine. Started from day one. It is washing down cylinder walls, , diluting the oil and causing premature engine failure. I am scared to death it will blow up at highway speeds and cause my death.

- Hayward, WI, USA

problem #13

Nov 062017

CR-V

  • 500 miles
Purchased 2017 Honda CRV exl with AWD in October 2017. Immediately after purchase, there was a loud knocking noise coming from the rear of the vehicle. Vehicle was taken to lia Honda in williamsville, NY where I was told "that's just the sound of the fuel pump, turn your radio up." The sound progressively got louder so the vehicle was taken back to lia Honda in December 2017. Tech that heard the noise said "it sounded like the vehicle was in a crash, the sound was that bad." Vehicle scheduled for repair in Jan 2018. Repair was made to vehicle in Jan 2018 which included added insulation around gas tank and tightening of the gas tank straps. Noise went away for approximately 1-2 weeks. Noise is now back louder than ever as of Feb 2018. Car was taken back to lia Honda again and we were told "Honda told them not to touch the car" and that they "would not make any repairs to the vehicle." I am concerned there is something wrong with the safety system and it is not being taken seriously by Honda or my dealership. I do not feel safe driving the car knowing the gas tank or fuel pump is knocking abnormally. The knocking noise happens all the time but is louder when there is a full tank of gas. The knocking can be heard best from the rear of the vehicle near the gas tank.

- Lockport, NY, USA

problem #12

Jan 032018

CR-V

  • 470 miles
The contact owns a 2017 Honda CR-V. while the vehicle was stationary, there was a loud knocking noise coming from the rear of the vehicle. The vehicle was taken to ganley Honda in North olmsted, Ohio where it was diagnosed that the fuel tank needed to be replaced. The manufacturer was made aware of the failure and provided the contact with case number: 06586790. The failure mileage was 470.

- North Olmsted, OH, USA

problem #11

Jan 022018

CR-V

  • 5,300 miles
When turning on car, I intermittently smell strong odor of fuel inside the car. I brought car to Honda dealer (car is less than 6 months old) and dealer stated "they didn't smell or see anything" and they did not take issue seriously and did not run any tests. I do not use "cheap gas" as dealer had suggested, and car was never in a garage any time when strong odor was present.

- Haddonfield, NJ, USA

problem #10

Oct 142017

CR-V

  • 6,300 miles
Everytime my 15 pound dog rides in this auto she begins to throwup after 15 or 20 minutes. This happens in no other car. I took to Honda I quiring about a CO2 issue. There was recall for just such a leak calling for the replacement of the entire fule line. I never recieved any notie regarding this recall. Due to the dangerous nature of this issue I would like to I sure others are notified. If my 15 lb og was throwing up I would have to assume infants and child are lso becoming ill.

- Moore, OK, USA

problem #9

Oct 202017

CR-V

  • 1,900 miles
The contact owns a 2017 Honda CR-V. while operating the vehicle, the odor of fuel was present inside the cabin. The fuel odor was also present inside the garage while the vehicle was parked with the engine turned off. The vehcile was taken to the dealer (lia Honda of williamsville, NY), but the cause of the odor could not be determined. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was not included in NHTSA campaign number: 17V442000 (fuel system). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 1,900.

- East Amhearst, NY, USA

problem #8

Oct 172017

CR-V

  • 1,878 miles
For a second time we have taken the vehicle to the service department after having problems with it not having power to go past 2 rpms and pulling as if it has a problem with the fuel line. After having vehicle towed the first instanceon10/17/2017 they checked it and could find no evidence of anything gone wrong, the car was only 2 weeks old. This second incident comes 1 month later and now the brake system light came on and even though the gear shifter was in the correct position there were two letters on top of one another and blinking. We could only drive it up to 30 miles an hour without it pulling. There were no problems breaking.11/21/2017

- Chino Valley, AZ, USA

problem #7

Oct 142017

CR-V

  • 300 miles
With 4 hours of me owning the car, the emissions light came on. After some investigation with the dealer, there was rodent damage to the gas tank and wiring.

- South Bend, IN, USA

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