CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.

Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.

CR-V owners report overfilled oil levels due to fuel in the oil, & sometimes a gas smell in the cabin. That problem appears to be related to fuel injection which Honda hopes to fix via a software update. Honda so far has only conducted a recall in China & a "product update" in Canada.

CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
11,337 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Honda CR-V fuel system problems

fuel system problem

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2017 Honda CR-V Owner Comments (Page 13 of 14)

« Read the previous 20 complaints

problem #35

Jun 172017

CR-V

  • miles

A D V E R T I S E M E N T S

Gasoline dillution of engine oil

- Thousand Oaks, CA, USA

problem #34

Jun 292018

CR-V

  • 5,000 miles
Removed dipstick and smelled gas in oil. Oil was also so thin I could not take a reading. Saw on various websites other people are experiencing something similar. Checked after driving the car for 15 minutes.

- Covina, CA, USA

problem #33

Dec 112017

CR-V

  • 12,000 miles
Fuel in oil dilution excessive amount of fuel in oil causing over fill and engine oil viscosity breakdown.

- Batesland, SD, USA

problem #32

Mar 232018

CR-V

  • 13,931 miles

A D V E R T I S E M E N T S

After smelling strong odor of gas, (car idling) called dealership and they told me to check oil level. The oil level was over full and smelled like gas. Other Honda vehicles which have the same 1.5T engine have reported the same issue here in the states. I am told Honda recommends monitoring the oil level and changing it every 500 miles until this problem is remedied. What if someone doesn't realize their oil level is overfull and the oil system over pressurizes or the gas ignites inside the oil sump while driving? after researching this problem some Honda cars using this same 1.5T engines in Canada and china are also experiencing the same issue.

- East Orland, ME, USA

problem #31

May 152018

CR-V

  • miles
Fuel-oil smell in cabin and outside the car when it is parked in-door after drive. Fuel in oil. The oil level exceeds maximum. Gasoline smell in the oil. The car does not comply with the manufacturer's technical specification. Risks and potential impacts: The odor causes irritation of respiratory system. It can cause health problems. According to Honda : "overfilling the engine oil can result in leaks and engine damage." The diluted by gasoline or any other substance oil impacts engine work and the air turbine which is lubricated and cooled by engine oil. I am afraid of the car engine may stop on a road causing a collision.

- Racine, WI, USA

problem #30

May 212018

CR-V

  • 7,000 miles
I heard that there is oil level increase problem on this make, model, and year's engine because of fuel leak, so I checked the engine oil level a few hundred miles after changing the oil and found that the oil level is much higher than the maximum mark on the dipstick. I brought the car to dealer previously, complaining of a smell of gas in the oil when I checked it initially, and they said it is fine, that nothing is wrong. Both times of checking the oil, the car was in my garage, stationary, on level ground.

- Vacaville, CA, USA

problem #29

May 262018

CR-V

  • miles

A D V E R T I S E M E N T S

There is certainly an excess amount of gas mixed in engine oil. Only few weeks after oil change, the oil level is already 20 mm above the max line. It's certainly a design flaw and I think Honda should be responsible for this mistake and the customers. It's huge safety concern and hope the relevant resources can take action to investigate this issue.

- Seattle, WA, USA

problem #28

May 162018

CR-V

  • 10,502 miles
Gas smell in cabin of car on and off for 3 months. Took car to dealer for check. Service reported gas in oil. Honda aware of problem. Oil change done as per Honda recommendation. No solution to gas contaminating oil is currently available. Gas smell was present sometimes while running other times present on entering parked car.

- Fairview, PA, USA

problem #27

May 022018

CR-V

  • 6,850 miles
My new 2017 Honda CRV ex that only has 6850 miles driven on it has a terrible defect with oil dilution issues due to fuel leaking into the oil pans causing overflow and dilution to the oil that is supposed to be lubricating the engine. The oil smells very potent of fuel and almost 1 quart of extra fluid was drained from the oil pan when taken into the dealer after reporting the issue. The dealer agreed that there was a major issue with fuel diluting into the oil but were told by the Honda corporate tech line that they were to just replace the oil until a fix comes out. The dealer technicians asked about changing the fuel injectors or maybe a cylinder head replacement but were told not to do anything. It is not safe to release these cars back to the owner knowing there is an defect issue that they didn't even really attempt to fix that is causing internal engine parts to break down faster than normal and could cause serious safety concerns due to eventual breakdowns leading to wrecks. The companies "fix" is to go in for an oil change every 500-1000 miles even though excessive fuel is still mixing with the oil. Honda has reported that this is happening in colder climates, but I am still having major issues with this in Tennessee weather.

- Nashville, TN, USA

problem #26

Jul 202017

CR-V

  • miles
Strong fuel smell (mix of gas and oil) coming from engine since we purchased vehicle. It's been into certified dealer for inspections and minor tweaks four times already and Honda is unable to repair it as they don't know what to do. We have to drive with windows open and park car outside of our garage due to the fumes. I'm now getting headaches from longer drives.

- Lafayette, CO, USA

problem #25

Apr 252018

CR-V

  • 5,845 miles

A D V E R T I S E M E N T S

The vehicles oil gas a strong gasoline smell and the crankcase appears to be over filled. Gasoline has migrated to the engine crankcase. Original oil in vehicle at 5845 miles. The odor is under the hood and very strong at oil filler cap and on the oil in the crankcase.

- Kansas City, MO, USA

problem #24

Feb 202017

CR-V

  • 400 miles
Oil dilution diagnosed by dealer after multiple visits, no heat in cold weather, displays and audios going haywire while driving, stalled 6 times while backing up on different occasions, safety features not working properly while driving I.e. alerting that a car is next to you while driving city and country, no alert or driver assist safety feature when a car pulled out directly in front of me crossing traffic when antilock brakes worked properly and got stopped within 3 feet of other vehicle, car locked me inside after driving to work.....I have available videos of many of these issues available and they've been forwarded to Honda case #08447969 and the dealership. Also finally have documentation from the dealer diagnosing the oil dilution. They told me to drive the car and bring it in every time the dip stick goes above the fill line. No other issues were addressed and show as undiagnosed

- Montana Mines, WV, USA

problem #23

Apr 032018

CR-V

  • 9,000 miles
The oil in the CRV is diluted with gasoline which was discovered on the first oil change for a new vehicle. The volume drained significantly exceeded the normal full oil capacities. The problem was reported to the local Honda dealer which was serviced on 2/19/18. The dealer changed the oil once again, whiich was also diluted. All injectors were replaced at that time. On or about 3/28/18 our local service facility, pat's automotive in caribou, me, checked the oil which was again overfilled and contained gasoline. Honda was again contacted and on 4/3/18 the oil was checked by the dealer, was over the full mark again, and was diluted with gasoline. The oil was changed once again. Per the dealer, Honda techline was contacted and they have no fix for the issue at this time and to change the oil as needed. The issue is very concerning as the engine of a new vehicle during the break in period that has gasoline diluting and displacing the oil can only result in a shortened engine life.

- Woodland, ME, USA

problem #22

Mar 052018

CR-V

  • 3,404 miles
Oil overfilling and smell of gasoline on dipstick. Dealer changes oil and says there is no problem but a few hundred miles later the same problem occurs. This is causing engine damage.

- Chicago, IL, USA

problem #21

Mar 082018

CR-V

  • 8,000 miles
We purchased our Honda CRV ex-L in October of 2017, within 5 months we noticed a strong gasoline small in our cabin. One day I checked the oil level by pulling the dipstick and noticed that the oil level was 1 full inch above the full mark. I also noticed that the oil on the dipstick reeked of gas and was very dark and watery. I immediately did a google search of this issue, knowing that our last oil change was less than 3,000 miles ago from our local Honda dealer and I was shocked with the results. Thousands of owners with the 2017-2018 CRV with the 1.5 liter turbo engine are having this exact same issue. The issue is called oil dilution and a large amount of gas is getting into the oil but the reasons are unknown. I immediately called my local dealer and had my car in the next day. They claimed they have never seen anything like this before as my oil had so much gasoline in it that it poured out like water. They scheduled a call with Honda engineers the following Monday and they were advised to change the oil and drive the car again. They did so and the gas volume filled up very quickly in the new oil so the next step was to replace the fuel injectors. Based on my research online many other owners have had the same procedure performed which didn't fix the issue. However the injectors were replaced on my car and the vehicle was given back to me, claimed to have been fully fixed. Needless to say less than 2 weeks after I got my vehicle back I checked the oil level and once again it's well above the full mark with a strong smell of gasoline. I've called Honda corporate and their customer service just plain sucks. Lack of empathy, lack of acknowledgement of this being a widespread issue and no resolution of concerns. I'm currently fighting with them, pleading to get a extension on the powertrain warranty as there is no doubt that engine damage has already occurred.

- Huntley, IL, USA

problem #20

Feb 202018

CR-V

  • 9,130 miles
Engine oil is overfilling and being diluted with gas. Strong gas smell. When changing oil, more than what was needed to fill engine oil to full

- Los Angeles, CA, USA

problem #19

Jun 152017

CR-V

  • 4 miles
I bought a new 2017 Honda CRV in may, 2017. Immediately I noticed I wasn't getting good mileage and started checking it the old fashioned way. I'm only getting between 16-18 mpg (I have all receipts) and the dash says I'm getting 23 (which I'm not). The dealer nor national Honda will do anything about it. They say they don't find a problem. Also my brakes make noises and I was told the calipers just off and it doesn't pose a safety hazard. I would never be able to sell it with that kind of noise. No one will do anything about it. I tried to go on the BBB web-site but it says the Honda has to be 2012 or older. Why? I feel stuck and will have to go to the media if I can't get this resolved. The dealer should by my car back under the lemon law. Someone help me.

- Tulsa, OK, USA

problem #18

Mar 192018

CR-V

  • miles
I checked the level of the oil on the dipstick and the level shows as being high, past the 'full" reference point with a few millimeters. Also, the oil has a strong gas odor. The mileage on the engine is 8454, and the first oil change was performed at 6547 miles, 2 months ago.

- Hillsboro, OR, USA

problem #17

Mar 062018

CR-V

  • 7,000 miles
Persistent gas fume odor inside the car

- Ramona, CA, USA

problem #16

Nov 202017

CR-V

  • 1,050 miles
Gas is mixing in the oil of our new 2017 Honda CR-V. the 1.5 liter engine does not warm up sufficiently in cold weather, runs rich, and leaves un-combusted gas in the oil. This triggers engine warning lights and requires frequent oil changes. Engine performance and drivability suffer. This problem is also being reported on social media by other Honda CR-V owners who drive in colder climates. We are concerned that it is causing long term damage to the engine of our new vehicle. I caution prospective buyers to postpone the purchase of a 2017 or newer Honda CR-V with the 1.5 liter engine until Honda solves to this problem. The fifth generation CR-V is an excellent car in many respects, but this is a major problem. I cannot recommend the car, particularly to those who drive in colder climates, until a fix is found. Reuters reported in February that Honda has announced a recall of 350,000 CR-V's in china for what appears to be a similar issue. We've driven our car for about six months, and it has less than 2,000 miles on it. We typically use the car for short drives within the city. Our car was at the dealer for over two weeks when the problem first occurred. A field rep from Honda was sent out to the dealer to try to assist. Sensors and fuel injectors were replaced. The oil and filter was changed. At this time our engine had less than 1100 miles on it. These repairs did not correct the problem. In mid-January the engine warning lights were triggered again. Our dealer noted the smell of gas in our oil and once again changed the oil and filter. We had less than 1500 miles on the car for this service. Honda does not appear to have a solution to this problem. The oil and filter changes are a bandaid, and long term damage may be occurring to our engine. Honda may have a major problem on its hands with the 1.5 liter engine.

- Duluth, MN, USA

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