This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
With only 8200 miles and 5 months on the road, original battery started to leak and twice experienced a time when push button start would not start the engine. Stranded. Once the problem resolved itself F after 20 minutes. The second time required a jump start to get the engine going. No problems once the engine got started. Replaced leaking battery and problem has not returned.
Catastrophic failure. Turned vehicle off, noticed alarm did not work. Hours later tried to enter car and noted the following: Trunk will not open, doors except for driver will not open, turn signals do not work, no high beams, all mitigations systems offline, brake system failure, back up camera doesn't work. Thank goodness experienced driver could get it home and/or I was not far from home with vehicle. Said car is less than a year old and has 10K mileage.
I have experienced a number of issues with the 2018 Honda Accord sport, related to the engine, transmission, head unit, brake hold system, noise (tire and poor sound insulation) as well other issues which are described in the attached document.
The contact owns a 2018 Honda Accord. The contact stated that the vehicle went into limp mode and the engine warning indicator randomly illuminated. The vehicle experienced a loss of power more than twice while making a turn and driving highway speeds. The contact had to coast the vehicle over to the side of the road, and shut off and restart the vehicle. Waikem Honda (3910 Lincoln way E, massillon, oh 44646, (330) 477-5002) was unable to duplicate the failure or locate a diagnostic trouble code. The dealer and manufacturer technician test drove the vehicle, but found no failure. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 4,000 and a second time around 7,300 miles. Consumer stated when the goes into "limp mode" and I cannot accelerate. If I were in the left lane passing a semi, I could visualize this a fatal accident. I am anticipating another "limp mode" soon as I have just over 11,000 miles and it seems to happen about every 3 to 4,000 miles.
Collision mitigation braking system goes out for no reason and shuts off automatic cruise control. Have to restart car to reset. Has occurred on three occasions. I have 10,000 miles on the car, but don't use acc much since most of my driving is in the city. Happened on long distance trips on freeway. Going 70 mph.
- Anderson, SC, USA
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Since the vehicle reached approximately 5000 miles, I had a massive safety failure of the "Honda sense" system shutting down, hazard & turn signals inoperative, power locks inoperative, brake system warning light on, loss of auto headlights and information screen. Vehicle was taken to the dealrship and they retrieved trouble code which is a "mystery code" that Honda does not know why its occuring.... radar told car to accelerate when vehicle was not in motion U0401-92 along with 3 other codes. Dealership showed me printout from computer but customer receipt said reset system only and did not list out trouble codes (4 codes retrieved) vehicle now stops intermittently while driving at highway speeds, pulls itself out of the lane while driving, and apple car play system no longer will recognize iphones (tried multiple) and dealer has verified issue but just resets. Infotainment screen lost power and set warning message for same when dropped off again at dealership 2/26/19. Dealer in Florida also had car, said nothing wrong, could not duplicate and vehicle never left dealership and carplay did not work after they claimed it was fine. Also found that entire system was reset and rebooted, causing loss of all settings and stored information/stations....why reboot if its working? vehicle now being driven with Honda sense system off due to fear of collision or accident caused by vehicle and not driver. This vehicle is now unsafe to drive. Multiple complaints about vehicle braking on its own, flashing "brake" warning to driver when no car in front... happens local and highway driving now intermittently. Vehicle has been in dealerships approximately 4-5 times since inital electrical failure 12/24/19. Email contact and several phone calls to hma already. Original electrical failure happened 12/23/28 and I have been dealing with since. Also have snapshots
In colder weather, the vehicle makes a drone like humming noise, similar to running a wet finger around a wine glass except louder. If I open the window it stops, it also stops below 5 mph. It is very distracting, I almost went off the road trying to figure out where the noise is coming from. The dealer is telling me it's the speakers, but why would it stop when the window is open. I believe it's the active noise cancellation anc - once the vehicle warms up 15 - 20 minutes the noise stops. I feel this is a known safety hazard that Honda is trying to figure out. One dealership told me the "engineers are working on it, but no fix at this time". this is a brand new vehicle and it isn't stopping. Seems like Honda is hoping for warmer weather but that is not right. Please help.
On 2/14/19, I was driving on a city street in a straight line at approximately 40mph. The car ahead of me stopped. I stepped on the brake and instantly the dashboard warnings lit up - adaptive cruise control, collision mitigation braking system, road departure mitigation system, and the brake - and the brake did not work so I could not stop. I rear-ended the car in front of me doing significant damage to the front of my car. The warnings were still visible after the crash and I took pictures of the dashboard as best as possible. The warnings say something about system not working and to see a dealer. The same warnings appeared on 2/13/19 in the afternoon but disappeared on 2/14/19 in the morning. Other warnings of safety systems not active have appeared due to ice/slush but then cleared when the sensors were cleared, but these new warnings are different. At least twice, maybe three times in the past few months, the car would suddenly brake and slow down with nothing in the road or in front of the car. My bluetooth connectivity worked fine for first 2-3 months but then stopped and I couldn't reconnect the phone over the past two months. It seems like more than one system/electronics problem and seems like the warnings appeared at the same time as the brake not working as if it was more than an alert but a system (systems) no longer functioning at all. The brake worked after the accident when the car was restarted.
1) when depressing the brake in motion or from a parked position there is a 'clicking' noise that happens intermittently. It sounds like a gear is stuck or something is stuck. It doesn't happen every time but it happens often enough that it is noticeable and does not sound like a normal noise. 2) Honda sensing light will flash even when no object is approaching and will continue to flash.
I was driving my vehicle at 25 when it started showing three warnings " collision mitigation system failure, lane departure system failure, adaptive cruise control failure (see your dealer). I called my local hnda dealership in reading pa. They said they have received alot of these complaints and they think they Honda sensing system just freezes in the winter. It only snowed 5 inches a day prior to this event. Basically they said it will go away once its bit warmer and they have no factory recall. All the dealership could repeat " we are sorry". I looked all over the internet and I found 100S of similar complaint. My question is why they are not fixing it" why there has been no recall" the failure of this Honda sensing system defeats the main reason I bought this car along with many others.
Leased 2018 Honda Accord in October, 25 miles later had checked engine light on, took it back to the dealer, emission hose wasn't attached properly. After 900 miles the wheel alignment went out ( I did not hit any pot holes) took it back to the dealer, according to the dealer one the rod wasn't set right, now it's January 2019 and have 4000 miles yesterday the car started to supporter and all the warning started flashing auto high beam, adaptive cruise control, collision mitigation, road departure mitigation....all this sing said see your dealer..guess what I called the dealer first thing this morning..today is January 24 2019 still waiting to hear from the dealer all this technology is totally useless... I had 2002 Honda Accord with 310,000 miles and no technology
Collision mitigation braking system problem while on cruise control it will disengage and this error will show up also braking light flashes on and off with nothing around or near the sensors.
The car has a sensor for breaking. On several occasions I have been driving and the car breaking system comes on making the vehicle come to a sudden stop. During several of these dangerous breaking events no vehicles or objects were in front of me. I have almost been rare ended because of the breaking. I have noticed that even S shadow from a tree can trigger the sensor to make the breaking system turn on making the car come to a sudden stop. This is extremely dangerous and there is no way to turn this feature completely off. When you turn it off it resets once you turn the ignition to start the car again. This recall needs to happen now before someone gets injured or killed.
Re: NHTSA recall 18V-629 dealer reprogrammed the display audio unit, as required by the recall. The reprogramming failed to solve the problem, in fact, it made it worse.. the display now starts and reboots at random while the car is being driven, including when it is in reverse. The service manager told me that he has the same problem with his own 2018 Honda Accord. The problem only occurs when the car is in motion.
Last service check, approx 1 week, showed battery partially discharged (marked as "failed" and "replace" on the service report. No apparent reason. Today, after a rainy day and not using the car the day before, found the car locked as always but all four windows were down. This is the second occurrence. The first time was 2 months ago when a neighbor called to tell me the windows were down. The car was locked then as well, it was also after a rainy day. In both occurrences, there was no water in the vehicle or on the seats.
Vehicle was stationary and off.doors would not unlock with remote or manual. Only driver's door with the remote. Also auto lock/unlock didn't work in park and drive. Started the car and the instrument panel flashed warnings of: Lane keeping assist system problem. See your dealer., road departure mitigation system problem. See your dealer. Auto high beam problem. See your dealer. Automatic lighting control system problem. See your dealer. I let the car sit for a half hour. Doors unlocked with remote with no problem. Started car and all was back to normal. Took the car to my Honda dealer to advise them of this issue and showed them a youtube video of other owners who had the exact same issue with no explanation of why or remedy. My Honda dealer had not had anyone else come in with my cars issue as of today 11/30/2018. Honda dealer checked my battery and it is perfect, 12.3 volts, measured:640cca, rated: 550cca. My car has only 6,388 miles, purchased 5/23/2018. Pretty scary and not happy this has happened with a new car.
The contact owns a 2018 Honda Accord. While driving 70 mph with the adaptive cruise control function engaged, the vehicle decelerated. The contact stated that the failure recurred several times. The contact stated that the instrument cluster blacked out on several occasions. The vehicle was taken to zimbrick Honda (located at 1601 w beltline hwy, madison, wi 53713, (608) 273-2555) to be diagnosed, but the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 2,000.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA