This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since purchasing the vehicle in July and especially over the course of the last two months the car has been exhibiting errors with the cpu (Honda sensing) system on board. The transmission also seems to exhibit issues which I have taken up with the dealership on two occasions where it appears to shift hard under light acceleration and even under passing power. Also, upon accelerating, the car will seem to bog down like it has a air intake issue(sensation feeling) it does it from stop and go at times and also when at speed. I have noticed that when it rains it seems to be even more pronounced as well. The other issue has been the Honda sensing. As of late I have found myself turning off certain "safety" features out of fear of them malfunctioning after two freak incidents. Twice when at speeds on the hwy, the emergency mitigating brake has engaged with no traffic around or in front me, basically slamming on the brakes which is extremely dangerous another time the steering has tried to yank me into another lane thinking I have gone off the road, the road mitigation system. These issues could have proven very dangerous in both situations if vehicles were next to me or behind me and these issues with a brand new car are not making me feel safe to drive the car. Also, another new item which I have caught on camera is the radio head unit has now began to shut off intermittently during normal operation for no apparent reason or cause. I have had the recall on the back up camera completed already. But these errors still continue. The car is going to the dealership on Thursday, 11/7/2018 to get these looked into, but this is the 3rd time the car has had to go to the dealership since purchase in July for non regular maintenance. I am going to only deal with this a few more times before I hire a lemon law attorney.
5 braking error messages appeared after being parked for 4 hours: Electric parking brake system problem, brake system problem, brake hold system problem, anti-lock brake system problem, vehicle stability assist system problem. All errors directed me to "see your dealer". the vehicle operated perfectly prior to this. I was unable to start the car or even lock it after these errors appeared. The battery was also drained because these messages kept appearing.
1. car multimedia unit (with a touch-screen) randomly freezes and restarts itself. It happened to me 9 times already since I bought a car in June 2018. If you use navigation system or need screen for other activities while you driving - you are in trouble, because you will lose all the content you had on the screen before the restart and it will distract you from the driving. After restart system is very slow and it forces you to accept legal declaimer while you driving! two times it just froze without restart and I had to stop the car, turn the engine off and on again, to remove the problem. Very annoying and also not safe because it distracts you. One time it happened while I was backing up using rear view camera, which almost caused an accident. This happens randomly, mainly when I'm driving. It happens when devices are attached to the multimedia unit and without any devices being attached or used. It happens at night and day time and I doubt it is related to overheating. It can happen during long drive as well as 5-10 minutes after the engine start. No visible pattern here. Ocean Honda of burlingame dealership in bay area is not helpful and totally not professional. Been there twice, no luck. They didn't even try to replicate the issue properly always trying to search for fault in my actions or blame compatible devices attached to cigarette power slot. American Honda advised me to video record this activity while I'm driving !!!! still no resolution. Very disappointed in Honda 2. sensors are not properly setup because it "thinks" that there's a car ahead of you if sensor detect shadow on a road, etc. Car applied breaks few times without a reason. Didn't go to dealership with this problem yet.
On several occasions this cars collision mitigation system has applied the brakes without any reason and this is a very serious safety issue for the public at large and needs immediate attention from Honda. I've seen some complaints about the 2017 and 2018 CRV doing this exact same thing.
- Alsip, IL, USA
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Windshield wipers wouldn't work while driving in rain on highway. Pulled over, went to service station, they had me turn car off and checked some fuses. Then warning lights came on about the vehicle stability control, braking and various safety features. This morning when I started car and backed out of driveway the wipers started working but the warning lights are still on. Took it to dealer this morning.
On a hot day while sitting stationary in my car with ac running, I heard a 'pop' with a fizzle sound then smoke began to rise from the front of the dash where it meets the windshield. The vehicle stopped running [push to start], and all lights flashed on the dashboard. The all sensors began to emit error messages. I turned off and exited vehicle, popped the hood and smoke was also coming up from outside the car. The car was purchased in March 2018, and at time of incident had a little 6000 miles. After letting car sit for a few hours it started up, with error messages across the display..I.e. TPMS, check engine, lkas, etc. I then had vehicle towed to nearest Honda dealer, and the service people were unsure why a module in the dash burnt out; so they contacted Honda Corp. Long story short they placed blame that a charger found in the bottom of my glove box caused it, which was never used in my car. To this day no one can answer me why a spontaneous fire started in my car while sitting still with ac running, but they refused to fix my car. This could have been a serious issue if the car was being driven at the time of this incident. Photos show possible leakage on the wires, but no on wants to admit that there is a big problem at hand.
Two computer screen issues: Computer screen would list several warnings (brake system, lane departure, blind spot indicator, lights all shown to be a problem. Trunk & turn signals, iphone connection were inoperable.car was stationary.
On 3 seperate occasions the car has seen a shadow on the ground and slammed on brakes then releasing for no reason. There were no other vehicles around me on each occasion. I thought the car was stopping on a yellow light on the first incident but was told by the service manager that it doesn't do that. This is a very dangerous issue that needs to be addressed. I asked the service manager to disable it but was told he can't do that when it is possible because this is an added feature.
Trunk would not open, blinkers and wipers would not work, all on board sensors (lane departure, backup detection, etc.) would not operate. Several error warnings presented on dash in regards to safety sensors not working. Had to stop at dealership and they reset the car computer. Safety issue w/wipers and blinkers not working.
The contact owns a 2018 Honda Accord. While driving 30-40 mph and making a left turn, the lane assist system and lane mitigation warning indicators illuminated. In the middle of completing the turn, the lane mitigation feature activated and steered the vehicle to the right. As a result, the vehicle struck a boulder and fractured the front passenger side suspension, which damaged the body of the vehicle. A police report was not filed and there were no injuries. The vehicle was towed to coral springs auto mall (9300 w atlantic blvd, coral springs, fl 33071, (954) 369-1016) where it was diagnosed that there was a miscommunication between several of the safety features. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 11,000.
Collision mitigation braking system problem. See your dealer. Warning light. Vehicle in motion in a round about turning right. Light stayed until car was turned off. Then light was off.
May 13th, 2018 driving on the highway doing 50-55 going eastbound on the bay bridge in san francisco -'out of no where' the electric parking brake came on! and I didn't push no buttons! not quite sure of the malfunctioning, but it cost an accident' cause someone hit me from behind! also my airbags didn't deploy, but when Honda link assistant called and we was told- 'they sense an accident cause of deployed airbags.' I'm afraid to drive a car that nearly killed us.
The contact owns a 2018 Honda Accord. While driving approximately 15 mph, all the warning indicators illuminated on the dashboard. The vehicle was taken to priority Honda (621 N battlefield blvd, chesapeake, va 23320) where it was diagnosed that the spark plugs, cylinders, compressor, and fuel injector needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,697.
A D V E R T I S E M E N T S
- Charlotte, NC, USA