This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have changed two batteries since I bought it first battery that it came with completely died and couldn't even get a jump. Changed it and now I have to keep getting jump everyday. My windshield has also cracked twice from passenger side to driver side. No puncture mark indicating something hit it.
The seals around the doors, weather stripping is coming lose, seats are falling apart, the radio and navigation screen will go black and reboot itself. The collision control system will get you killed if you're not careful. I was getting onto the highway from a traffic light, had my turn signal on. As I'm merging onto the highway going about 50 mph, the car thinks I've fallen asleep or something. The car forcibly takes me back into the right lane and downshifts the car while braking? scared me to death. I was told it was because I didn't have a turn signal on. Luckily it was 3am or I could've been smashed. Also, the brake light will flash at times, no one is in front of you. Or it flashes like you're about to hit someone but doesn't do anything but flash. Also, if you drive any length, it system will state that the driver has low attention span. Not sure why, it's not like I'm weaving. I think the car needs to feel some movement of the steering or it thinks you're nodding off. The car salesman warned me that the new bells and whistles, technology, could have issues because the tech is new but nothing specific. Try to sell me 3800 in warranty to cover tech. Thought it was strange at the time. Now, I'm thinking that he knew specifics and didn't share.
I was driving the other night at 9pm. Dry conditions and about 65 degrees outside. I had pulled up to a stop sign and as I came to a complete stop by car started sending me warning notices. See attached pictures. I was told I probably had bugs on one of the front sensors on the vehicle. After a good cleaning of thise areas this still didn't solve the issue. I bought this vehicle because Honda is known for it's safety but that looks like it's not the case anymore.
The contact owns a 2018 Honda Accord. The contact stated that he was involved in two rear end collisions and on both occasions the auto brake activated however there was a piece on the center console that had become dislodged that trapped his foot on the accelerator pedal. As a result, the contact was unable to depress the brake pedal to bring the vehicle to a stop due to his foot being trapped on the accelerator pedal. There were no injuries reported. A police report was not filed. The vehicle was able to be driven from the scene. The dealer Honda of downtown Chicago (1111 N clark St ste 2, Chicago, il 60610 (312) 766-1095) had the bumper, light and the onboard computer repaired both times. However, the issues recurred with the blind spot monitoring, the backup camera and the parking sensor on the onboard computer malfunctioning after the vehicle was repaired. The vehicle was taken back to the same dealer and all of those issues were fixed except the center console piece that keeps dislodging. The manufacturer said to take the vehicle back to the dealer to get the issue fixed. The console piece remains unfixed at this time. The failure mileage was 9,000.
- Chicago, IL, USA
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Was driving down the road after getting coffee with active cruise control on and a message popped up saying " collision mitigation system fault" please visit dealer", I've read that it can get bug juice on it and cause it to say that but I wiped mine off and it is still saying that after I restarted the car, have read from many car groups that this happens alot with these cars.
I RECENTLY FINANCED A VEHICLE THRU AMERICAN FINANCE CORPORATION VIA VANDERGRIFF HONDA (1104 W I-20 ; ARLINGTON, TEXAS 76017). SHORTLY AFTER PURCHASE A RECALL REPAIR WAS REQUIRED FOR MY VEHICLE. THIS WORK WAS DONE AND COMPLETED ON JUNE 30TH, 2020. I PICKED UP THE VEHICLE ON JULY 1ST, 2020 FROM THE SERVICE CENTER. ON JULY 9TH, 2020 THE VEHICLE SHUTTERED AND STALLED IN A RESIDENTIAL PARKING LOT. I PHONED HONDA ROADSIDE ASSISTANCE GIVING MY VEHICLE ID AND LOCATION, THEREAFTER A TOW TRUCK ARRIVED AND TOWED TO THE VEHICLE TO RUSTY WALLIS HONDA. I WAS CONTACTED BY [XXX] (SERVICE ADVISOR) WHO INFORMED THAT THEY HAD RECEIVED MY VEHICLE FROM OVERNIGHT AND THAT "THEY WERE ABLE TO START MY VEHICLE". SHE ALSO STATED THAT IF THE ISSUE TURNS OUT TO BE THE BATTERY, THAT VANDERGRIFF HONDA WOULD BE RESPONSIBLE SINCE THIS PURCHASE WAS WITHIN 30DAYS. THE NEXT CALL I RECEIVED I WAS INFORMED THAT ISSUE WAS NOT THE BATTERY, BUT RATHER A "GAS ISSUE". AT THAT MOMENT I INFORMED HER THAT THE RECALL REPAIR THAT WAS COMPLETED ON JUNE 30TH WAS THE "FUEL PUMP MOTOR". WITH THIS INFORMATION NOTED THAT SINCE THAT WAS A RECALL REPAIR( THE FUEL PUMP MOTOR) THAT REPAIR WAS UNDER WARRANTY AND THAT THEY WOULD UPDATE ME ON THE CONTINUING REPAIR. I WAS CONTACTED THE NEXT DAY BY AND INFORMED ME THAT A FUEL INJECTOR RAIL PART THAT WAS NEEDED IS BEING ORDERED, HOWEVER BECAUSE IT WAS SATUDAY THAT THIS PART WOULD NOT BE IN STOCK UNTIL TUEDAY JULY 14, 2020. ON JULY 15TH I CALLED INTO THE SERVICE DEPARTMENT. UPON SPEAKING TO A GENTLEMAN BY THE NAME OF [XXX] WHO ANSWERED THE TELEPHONE. [XXX] EXPLAINED TO ME THAT MY CAR WAS STILL DISABLED AND THAT HE WOULD LOOK INTO THIS MATTER (ASKING FOR A 30 -40 MINUTES FOR AN UPDATE FOR ME. THIS WAS 19 HOURS AGO. I WAS REACHING OUT TO THIS AGENCY TO INQUIRE OF MY OPTIONS AND RIGHTS THAT APPLY TO THIS CONTRACT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Most recently, I was dropping off a friend. With my car running and in park. The dash board lit up with many warnings lka, mitigation, the brake defective.(see dealer immediately) I could not drive the car. The next morning (Sunday) back to normal. L Monday morning I'm at the Honda dealer, counting two other electrical problemsthis makes the third time they have told me they can not find codes or replicate the problem come get it. I told them I was tired of driving a dangerous and unreliable car. I bought for 40000.dec21,2017, it has223?? miles and G.M. offered ME21800. For car(without taxes)
The problems with vehicle started three months after purchasing it in November 2018. I have four documented cases with the dealership. As well as 7 videos of the incident taken place while the car is in motion. The tachometer and entire dashboard, including entertainment center, shuts off while driving. This is a big safety issue especially while using the gps. The system reboots itself while the car is in motion. Honda corporate is aware of the issue and had not provided a fix for the issue to date, despite representations that such fixes would be available by fall of last year. I also have voicemail from the service and parts director of the dealership admitting fault and no fixes for the problem. I have additional evidence I can share. For "when did this happen?", I have put the approximate last time this issue arose. The problem is ongoing and has been since I bought the car in November 2018. Please note that my pdf files cannot go below 6mb, so I need to submit that to you some other way when you contact me. Thank you for your time.
I was driving on express way on 7/5/19 early morning. The car shake and slow down all of the sudden. I would be killed if there's a car behine me. I pulled to the curb, and try to restart the car and go, but it keeps shakung in the beginning. So I called Honda for tow truck, that a leased car. But later I tried again, it seems the car could go, so I drove home. Check engine light was on for few days, and the transmission couldn't shift smoothly since then. Looks like a lemon. Only 9000 miles on the car. I have more pictures about the problem but the system won't allow me to upload more than 5
On January 4th while traveling home my Accord was set in cruise control and out of the blue hit the brakes on it's own with no one around me. I brushed it off but about 20 miles or so down the road it did it again except thus te was next to a diesel and not only did brake on its on it also responded as if I was out my lane and began to to turn my car into the diesel I was able to keep the car from crashing and the the cruise control went out and I began to get a message the there was an issue with the braking mechanism. I was worried about driving the remainder of of my trip but I was an hour and half away from home so traveled on home check my brakes constantly. This experience has my wife and I rattled. I took my car in on the 6th to topeka Honda and explained what happened and that the car tried to kill me and my wife by trying to run us into a diesel truck and how it was braking on its own and the took and looked at it. The dealership called me back a stated"there was some gunk on your censor and that cause this to happen and they cleaned it off it was fine" but if the censor is on the front off the csr and gunk makes it not work surely this will happen again. I no longer feel safe nor will I allow my wife to operate this vehicle.
Driving at the highway, car suddenly slow down from 70mph to 40-50mph, there were any car in front of me! I have nothing on my windshield! there weren't any stop or traffic sign! so Honda stop saying I am driving recklessly! for few second I regained control of gas, I have to speed up my car so I don't get rear end, then everything happen again, car decided to tap brake by itself. This happen multiple time during the highway driving. Screen pop up said collision mitigation break system error. Please contact Honda dealership. After contact dealership for repair. Was told that they could not determined the problem since the error did not show up during their in house testing. And yes, error code disappeared after car restarted. But problem consists after long distance drive. I don't know I should drive this car or I have pray you god that one day I don't get rear end because Honda Accord decides to brake itself!
Here is a description of the safety issues this car continues to have that the manufacturer and two dealers will not fix under the manufacturer's warrantee because they claim they can not duplicate and there are no stored error codes. This car has a lane departure mitigation (ldm) system that has falsely activated many times while the car is centered on the driving lane. The ldm activates by providing a warning on the dashboard and by moving the steering wheel quickly to the left and to the right which distracts the driver (a safety issue) and once caused me to almost steer the car into a semi on my right by compensating for the left steering wheel movement. This car also has a lane keep assist system (lkas) which repeatedly has steered the car off the road. Both these issues have been recorded and provided to ahm and both dealers. These issues happen randomly on city streets and highways. Additionally, this car has issues with randomly displaying an incorrect speed limit on the dashboard (100 mph in a 60 mph zone), falsely warning "steering is required" on the dashboard, a "shift to park" warning while repositioning the car and the engine is on, and the brake assist/anti-collision falsely activating when nothing is directly in the path of the car. All of these happen while the car is operating on city streets and highways.
Repeatedly at random intervals during hot & cold weather I hear loud buzzing vibration sound coming from area housing high voltage lithium ion battery!!! over the past one year. Always while driving at 46 to 52 mph, now in cold weather is starting at 35 mph. I fear over heating or fire from high voltage lithium ion battery!!! I had the dealer replace a mic located in the cabin and not problem was corrected, 7 different technicians at Honda had hear this noise but they don"T know what it is. This is been happen since the car had 4200 miles now is 28000 and is getting worst. Please if you having this similar issue take the time to report it here so Honda can take it serious this can be a fire hazard.
Vehicle was unlocked when all keys were in home. This has happened multiple times at home and while traveling.car was stationary. Navigation system directions were garbled and was not able to comprehend what was said. Car was in motion. This has happened before.
The contact owns a 2018 Honda Accord. The contact stated that the horn was inoperable and the charging system warning indicator illuminated. The vehicle was taken to carmax (2750 stoneridge dr, pleasanton, ca 94588, (925) 600-0741) where the fuse was replaced twice, but the failure persisted. The vehicle was currently awaiting repairs. The manufacturer was not made aware of the failure. The failure mileage was 12,000.
After being parked in a friends driveway for several hours I proceeded to open my car and drive home. First remote control would not open doors, after several tries it open the driver door only, upon turning ignition on a series of warning indicating the adaptive cruise control system automatically disables itself, all collision mitigation functions stop working, series of warning see pics appear on display to see dealer, all windows and truck will not function, turn signals and brake lights, rear view camera do not function, brake system msg appears on display. Turned off and on car with no success in restoring all functions as on two previous occasions. Drove car for 4 miles in this state felt it was dangerous for us and other drivers. This morning all has restored to normal. Called Honda dealer in el monte ca. Was told they did not know anything about this type of problem, was not able to book service call until middle of next week in researching online found Honda service bulletin 19-051 describing a software update to car modules to fix this problem. I believe that is really should merit a recall as it interferes with the safe driving of the vehicle. A recall will force Honda to inform its service dealers and instruct them on a prompt scheduling of required software upgrade to resolve this software defect affecting drivability of their flagship car.
Vehicle had issues cranking and the display had every error code flashing one after the other. After going to the dealership we were told that it was the fuel pump. It was replaced in July. The exact same issue has happened again in October if the same year and we are being told that it is the fuel pump again.
A D V E R T I S E M E N T S
- College Park, MD, USA