This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The problems with vehicle started three months after purchasing it in November 2018. I have four documented cases with the dealership. As well as 7 videos of the incident taken place while the car is in motion. The tachometer and entire dashboard, including entertainment center, shuts off while driving. This is a big safety issue especially while using the gps. The system reboots itself while the car is in motion. Honda corporate is aware of the issue and had not provided a fix for the issue to date, despite representations that such fixes would be available by fall of last year. I also have voicemail from the service and parts director of the dealership admitting fault and no fixes for the problem. I have additional evidence I can share. For "when did this happen?", I have put the approximate last time this issue arose. The problem is ongoing and has been since I bought the car in November 2018. Please note that my pdf files cannot go below 6mb, so I need to submit that to you some other way when you contact me. Thank you for your time.
I was driving on express way on 7/5/19 early morning. The car shake and slow down all of the sudden. I would be killed if there's a car behine me. I pulled to the curb, and try to restart the car and go, but it keeps shakung in the beginning. So I called Honda for tow truck, that a leased car. But later I tried again, it seems the car could go, so I drove home. Check engine light was on for few days, and the transmission couldn't shift smoothly since then. Looks like a lemon. Only 9000 miles on the car. I have more pictures about the problem but the system won't allow me to upload more than 5
On January 4th while traveling home my Accord was set in cruise control and out of the blue hit the brakes on it's own with no one around me. I brushed it off but about 20 miles or so down the road it did it again except thus te was next to a diesel and not only did brake on its on it also responded as if I was out my lane and began to to turn my car into the diesel I was able to keep the car from crashing and the the cruise control went out and I began to get a message the there was an issue with the braking mechanism. I was worried about driving the remainder of of my trip but I was an hour and half away from home so traveled on home check my brakes constantly. This experience has my wife and I rattled. I took my car in on the 6th to topeka Honda and explained what happened and that the car tried to kill me and my wife by trying to run us into a diesel truck and how it was braking on its own and the took and looked at it. The dealership called me back a stated"there was some gunk on your censor and that cause this to happen and they cleaned it off it was fine" but if the censor is on the front off the csr and gunk makes it not work surely this will happen again. I no longer feel safe nor will I allow my wife to operate this vehicle.
Driving at the highway, car suddenly slow down from 70mph to 40-50mph, there were any car in front of me! I have nothing on my windshield! there weren't any stop or traffic sign! so Honda stop saying I am driving recklessly! for few second I regained control of gas, I have to speed up my car so I don't get rear end, then everything happen again, car decided to tap brake by itself. This happen multiple time during the highway driving. Screen pop up said collision mitigation break system error. Please contact Honda dealership. After contact dealership for repair. Was told that they could not determined the problem since the error did not show up during their in house testing. And yes, error code disappeared after car restarted. But problem consists after long distance drive. I don't know I should drive this car or I have pray you god that one day I don't get rear end because Honda Accord decides to brake itself!
Here is a description of the safety issues this car continues to have that the manufacturer and two dealers will not fix under the manufacturer's warrantee because they claim they can not duplicate and there are no stored error codes. This car has a lane departure mitigation (ldm) system that has falsely activated many times while the car is centered on the driving lane. The ldm activates by providing a warning on the dashboard and by moving the steering wheel quickly to the left and to the right which distracts the driver (a safety issue) and once caused me to almost steer the car into a semi on my right by compensating for the left steering wheel movement. This car also has a lane keep assist system (lkas) which repeatedly has steered the car off the road. Both these issues have been recorded and provided to ahm and both dealers. These issues happen randomly on city streets and highways. Additionally, this car has issues with randomly displaying an incorrect speed limit on the dashboard (100 mph in a 60 mph zone), falsely warning "steering is required" on the dashboard, a "shift to park" warning while repositioning the car and the engine is on, and the brake assist/anti-collision falsely activating when nothing is directly in the path of the car. All of these happen while the car is operating on city streets and highways.
- Kent, WA, USA
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Repeatedly at random intervals during hot & cold weather I hear loud buzzing vibration sound coming from area housing high voltage lithium ion battery!!! over the past one year. Always while driving at 46 to 52 mph, now in cold weather is starting at 35 mph. I fear over heating or fire from high voltage lithium ion battery!!! I had the dealer replace a mic located in the cabin and not problem was corrected, 7 different technicians at Honda had hear this noise but they don"T know what it is. This is been happen since the car had 4200 miles now is 28000 and is getting worst. Please if you having this similar issue take the time to report it here so Honda can take it serious this can be a fire hazard.
Vehicle was unlocked when all keys were in home. This has happened multiple times at home and while traveling.car was stationary. Navigation system directions were garbled and was not able to comprehend what was said. Car was in motion. This has happened before.
The contact owns a 2018 Honda Accord. The contact stated that the horn was inoperable and the charging system warning indicator illuminated. The vehicle was taken to carmax (2750 stoneridge dr, pleasanton, ca 94588, (925) 600-0741) where the fuse was replaced twice, but the failure persisted. The vehicle was currently awaiting repairs. The manufacturer was not made aware of the failure. The failure mileage was 12,000.
After being parked in a friends driveway for several hours I proceeded to open my car and drive home. First remote control would not open doors, after several tries it open the driver door only, upon turning ignition on a series of warning indicating the adaptive cruise control system automatically disables itself, all collision mitigation functions stop working, series of warning see pics appear on display to see dealer, all windows and truck will not function, turn signals and brake lights, rear view camera do not function, brake system msg appears on display. Turned off and on car with no success in restoring all functions as on two previous occasions. Drove car for 4 miles in this state felt it was dangerous for us and other drivers. This morning all has restored to normal. Called Honda dealer in el monte ca. Was told they did not know anything about this type of problem, was not able to book service call until middle of next week in researching online found Honda service bulletin 19-051 describing a software update to car modules to fix this problem. I believe that is really should merit a recall as it interferes with the safe driving of the vehicle. A recall will force Honda to inform its service dealers and instruct them on a prompt scheduling of required software upgrade to resolve this software defect affecting drivability of their flagship car.
Vehicle had issues cranking and the display had every error code flashing one after the other. After going to the dealership we were told that it was the fuel pump. It was replaced in July. The exact same issue has happened again in October if the same year and we are being told that it is the fuel pump again.
As I am driving on the freeway, the center screen will turn off and reset itself. This causes my hands-free to stop working if I am on the phone. Additionally, I am forced to touch the screen while I am driving in order to connect car play/ bluetooth which is hazardous. This has happened to me on more than 10 occasions.
The contact owns a 2018 Honda Accord. When the vehicle was started, several warning indicators illuminated, including a warning indicator who suggested that the vehicle be taken immediately to the nearest dealer. The contact stated that the headlamps and turn signals were inoperable. The vehicle was taken to sanford Honda (3130 S. horner boulevard, sanford, nc 27332) where it was diagnosed that the battery needed to be replaced. The battery was replaced. The manufacturer was notified. The approximate failure mileage was 14,400.
The contact owns a 2018 Honda Accord. The contact stated that the tire pressure monitoring system (TPMS) warning indicator illuminated when the ignition was started. The vehicle was taken to an independent mechanic where the contact was informed that the tires were perfect and the TPMS was reset, but the failure recurred. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a Honda dealer. The failure mileage was 35,000.
For a while now, im noticing that the auto high beams on my 2018 Honda Accord ex-L 2.0T car isnt working. I've tried reseting the display audio unit, I've tried disabling/re-enabling auto high beam feature by pulling the high beam stick on the steering column - none of this has fixed the issue. Basic obd2 (via bluetooth and android app) do no indicate any fault codes. Will be taking this into the dealership to have it checked out.
The contact owned a 2019 Honda Accord. The vehicle was parked, when an explosion was heard. The vehicle had caught on fire. The police was not present and there were no injuries sustained. The fire department extinguished the flames. The vehicle was destroyed and towed to an impound lot. The vehicle was not taken to the dealer for a diagnostic testing. The manufacturer was notified of the failure and a complaint was filed. The approximate failure mileage was 20,000.
Started the car and was immediately received 4 messages: "lkas: Lane keeping assist system problem. See your dealer.". "road departure mitigation system problem. See your dealer.", "blind spot information system problem. See your dealer.", "auto high_beam problem. Manual controls available. See your dealer.". turn signals did not work. Hazard lights did not work. Trunk release did not work. Backup camera did not work. Came back after 30 minutes or so and all displayed failures were gone and the trunk opened. My daughter said the brake lights were functioning when I depressed the brake and even though the backup camera did not turn on the back up sensors appeared to be operating.
The contact owns a 2018 Honda Accord. After the contact secured his child in the vehicle and closed the passenger door, the vehicle locked without warning. The contact was unable to open the door with the key fob. The fire department was called to open the vehicle and rescue the child after approximately twenty minutes. The vehicle was taken to Honda world (13600 beach blvd, westminster, ca, 714-890-8900) where it was diagnosed that the failure was caused by the main modular unit. The failed part also caused other electrical components to fail. The vehicle was not repaired. The failure mileage was 6,000.
Have automatic braking and lane assist driving. Brakes on its own with nothing in front. Happened twice. Dealer calls it a glitch. I call it very dangerous. Police officer was behind me when it happened last. Good thing he had good reflexes and the speed limit was only 45 mph I was in the center of my lane with no obstructions, no vehicles coming from the opposite direction. Turned off the program and haven't used it since. Service department said would have to keep car and test drive until it occurred. I will do this, but am afraid they will be keeping the car for awhile because it happens out of the blue. It's happened twice in a period of two months. I have had the car for four months. Another problem..paint is spotting on car like it was hit with acid. Had protective wax put on the week I purchased it. Vehicle has 3500 miles on it. Paint also shows tons of orange peel. I paid a lot for this model. Expected more.
A D V E R T I S E M E N T S
- Union, NJ, USA