This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle is starting to not recognize the shifter being in park, therefore will not shut down. The shifter is moved to park but the car does not recognize it and will not shut off. Is happening more and more often now. I have to wiggle it around several times, and sometimes take it back out for another short drive before it finally recognizes that the car is in park when I want to get out.
When shifting to park and shutting the vehicle off message displays shift to park. I have had the shifter cable replaced and 3 months later it is doing it again. Obviously there is another issue but GM cannot figure the issue out.
When my vehicle was in park & I was going to turn it off it gave me this message action to park when in park. This has happened several times. I have taken it to the dealership & nothing can be done.
- Midland, TX, USA
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When I put the vehicle in park and turn off the engine, I get an alert "action required shift to park" and the vehicle is already in park. This started when I had approximately 35,900 miles on the vehicle but by the time I got an appointment with the dealer, I was over 36,000 miles so they say it's not covered under bumper to bumper warranty anymore. I googled the problem and there are numerous complaints about the same thing, but GMC still hasn't initiated any kind of recall when there is a problem that I'm sure they know about.
The 2017 GMC Acadia needs to be recalled for the faulty transmission control assembly and the "shift to park" message. For reference this is technical service bulletin "tsb 18-na-297". somebody will exit their vehicle thinking that they are in park, the message comes up and they ignore it and get ran over. This is a safety issue as well as a quality issue.
When car is put into park a 'action required' comes up saying 'shift into gesr' which the vehicle is already in park. Therefore, will not shut off causing the battery to drain and die.
Attempted to use the horn for the first time and discovered it didnt work. When I returned home, I tried again and noticed I had to use and excessive amount of force to.get it to work. Took the vehicle to the dealer to have them look at other issues and they said the horn worked, just like similar vehicles on the lot. I expressed the safety concerns I had, especially if my wife would have needed to use the horn in an emergency, buth they said there was nothing they could do. Vehicle's manufacture warrant is set to expire in less then 4000 miles.
Was making a left hand turn around a center median, when the accident avoidance system began flashing in the heads up display, the seat vibrated and the vehicle came to.an abrupt stop in the middle of the street. There were no nearby vehicles or pedestrians. The vehicle's brakes were locked up and would not release until I turned the car off and restarted it. This has occurred in the drive thru lane on numerous occasions. Took the vehicle to the local GMC dealer. Stated there was nothing they could find wrong. Vehicle only has 32,000 miles and the manufacturers warranty is set to expire at 36,000 miles.
As I was merging onto a traffic circle at roughly 25 mph, the forward collision detection system turned itself on when there was nothing in front of me, causing my car to stop very suddenly and almost causing a very bad accident. The vehicle wouldn't turn the system off until I turned it off the entire vehicle then turned it back on, causing well over 45 seconds to a minute of traffic. I turned off all anti collisions systems and drove the car back to my home immediately after.
The A/C comes on and off automatically and you have no control over it. GM states they did this so you don't have to turn your def. On. while I'm driving I continually have to take my eyes off the road to fiddle with the temp. Control. (the A/C comes on full cold) I've contacted GMC and they refuse to do or offer any help in this matter.
On November 8th, 2018 took vehicle into cappellino GMC Buick, for oil change, tire rotation and inspection even tho inspection was not due until December..was told tires on these vehicles were waring unusually fast..notices were posted all over the dealers facility, told we could buy new ones for slightly less than new price because they were pro rated..this 2017 Acadia was leased new, less than one year ago..we believe we should not have to pay for faulty product..at that point called dealer we had purchased from and questioned what was going on..we were told "if it passed inspection, tires should be good for another year." On 11/25/18, while pulling into driveway, the left rear drivers side tire blew out and was flat within a few seconds.. we then called dealer back again and was told to call roadside assistance then bring in asap tp dealer to get new tires. These tires are not safe. On 11/27/18 went into dealer with spare that we were told not to go over 40 miles on. They said they would split price of 4 new tires..we said ok. They then tried to put 4 new faulty tires on vehicle. We refused to purchase more of the bad tires they then gave us the option of buying a different tire that had to be ordered and sent us off with the spare still on car.. we were told it will take at least 3 to 5 days to get the other tires..we have used 20 of the miles just getting back and forth from dealer. We do not feel we should be responsible for faulty equipment on leased vehicle. These tires are not safe..there are children in this car on a daily basis. This weekend we were to be at a hockey tourn. For one of the children, rooms have been booked and he is the teams' goalie. We have no way to get there now. We were not offered a loaner or any kind of help. Had this happened on a highway of any kind there is no telling what may have happened. We hope you will check into this asap
Does not always recognize that it is already in park and will alert me telling me to put it into park. Will not shut off the lights/radio/etc. Because it does not 'think' it's in park when it is. I have researched this and it seems many other Acadia owners have experienced this and had to pay out of pocket for its repair.
Attention needed - shift to park message on dic vehicle is in park vehicle won't shut off stays in accessory mode cannot lock vehicle vehicle in stationary mode - happens 20% of times parking
Shift to park stays on when placing my vehicle into park. This does not allow the electronics to shut off indefinitely resulting in a dead battery. GMC has stated that this is not a recall and that because I am out of my warranty this is not covered. After reading multiple forums there are hundred of people with this same issue from 100miles to 60K+ and GM has refused to make this a recall. Someone did state that they got their shift assembly replaced and it fixed the problem. Very disappointed with GM and not standing behind an issue that is clearly a defect from the manufacture. They also are having the same issues with Cadillac stemming form their Tennessee plant. Buyers beware!
A D V E R T I S E M E N T S
- Charlotte, NC, USA