This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle displays "action required - shift to park" in the dashboard information center when the gear shift is put into park and the ignition push button is pushed to turn the vehicle off. The alarm sounds repeatedly and the auxiliary power stays on. If the vehicle is exited alarms sound as if the key fob were left in the vehicle. In addition, the auxiliary power stays on (including the headlights if in auto mode) indefinitely. My dealership is unable to fix this problem for nearly two months and has other customers with the same problem. GMC customer assistance has provided no help.
This issue has happened 3 times now and is becoming a safety concern for my family and I and for others on the road. I purchased the car brand new in May 2017 and the issue occured for the first time on October 02, 2017. Second time was February 15, 2018 and the third time happened around early April 2018. While driving at a slow speed (entering a parking lot, in the middle of an intersection when I was about to make a left turn on a green light, and while driving in a parking lot after getting gas) the car made a grinding/clunking sound and was brought to a very abrupt stop. I tried to press the gas but the car would not move. I changed the gear from drive to park and then drive again and would still not move. I turned the car off and then back on and still nothing. I ended up figuring it out by pressing the parking break button 1-2 times and was then able to proceed to drive. It seems as though something may have triggered the parking brake but while I was in drive and while the vehicle was moving. I was almost rear ended when this happened in the intersection and also during the time I was unable to move in the intersection, my light had changed to yellow and then red and oncoming traffic was honking because they could not go on their green light due to me being stopped in the intersection. It was very scary and dangerous as it almost caused an accident 2 out of the 3 times it has happened. I told service dept at the dealership about it twice. They have "looked into it" one time but since they were not able to replicate the issue (obviously), there is nothing they can do. I am concerned about my families safety if this continues to happen.
We bought this vehicle in late January 2018. The car was a new 2017 GMC Acadia. We had the car a few days when my wife said that she could not get the horn to work. She said she looked at the manual and found where to push but nothing. I tried and could not get the horn to work either I called to and made an appointment for the dealer service to look at the car. They informed me that it needed a new contact. Told me they would call when the part comes in. I still haven't head from them and called a couple of time and was told again, we'll call as soon as the part comes in. I believe this is a big safety problem as several time we need the horn and could not get it to work.
Horn is extremely difficult to sound. It takes strong pressure on only one area of the surface to sound. My wife has never been able to do it. Would be almost impossible to sound in an emergency. There are many instances of this issue on line. Attatched is the dealers statement. Both the dealer and GMC rep say it is working as designed. It has been like this since new. (Nov. 2017)
High horn effort - horn does not activate when pressed on. Driver has been unable to notify other cars coming into their lane. Concerned that they will be unable to avoid an accident. Took delivery of vehicle on 01sep2017 with this as a known issue. Have not had any resolution until vehicle went into service around 09jan18. Bulletin issued to replace wire harness. This new wire harness did not improve the condition at all - may even be worse than before. This is a safety issue - GM needs to address this immediately. This is either due to the driver airbag cushion pack height or wire harness limiting horn travel.
I was driving for approximately 20 miles on a highway with my windshield wipers in the intermittent postion. There was a light snow coming down. The wipers worked up to this time. The driver side windshield wiper stopped working. This affected viability dramatically. It would have been worse with heavier snow. I took it to the dealer and they found the screw had loosened and the wiper motor and windshield wiper were disconnected.
Windshield cleaner nozzle sprays too low onto windshield.when trying to clear salt spray wiper just pushes fluid down and does nit clean spray adversely affecting visibility while driving on highway.brought to dealer to have checked, they agreed that there us a problem.said they will check for any bulletins on problem.nozzles are not adjustable and are made of solid plastic. Also checked another Acadia on lot with same results.GMC should fix this problem before ther is an incident.
Horn is extremely difficult to depress. So difficult in fact, that most of the time it is inoperable in needed situations. We have reached out to the dealership who informed us to contact GMC who then directed us back to the dealership who sent us back to GMC. After 6 months of no response we were finally told by GMC that the understand it is hard to press but there is nothing they are planning on doing about it at this time. I explained that this is a serious safety issue and we are uncomfortable driving the vehicle.
Truck constantly fails to start. Keyfob not recognized. Computer system crashes, rear air vents fall out. Faulty gas tank and gas line. Cannot fill up gas tank past 1/2 a tank. Been happening since inception and is constantly in and out of service for the same issues over the past year. Not being able to start the truck is a safety hazard to me and my family. There needs to be an alternate way to start the truck should the computer system crash.
Very hard pressure needed to activate horn, no matter which point is pressed youd need extreme pressure to activate. Very unsafe unable to blow horn in a emergency
The horn is extremely hard to blow (safety hazard ). dealer agrees it is extremely difficult to blow, but comparable to similar models, apparently poorly designed and very unsafe. Should be recalled.
Hello, is anyone investigating the horn problem with the 2017 GMC Acadia that is well-documented in many places, including your own NHTSA website" the same problem likely exists with the 2018 models as well. This has been an issue since the '17 models were first introduced in 2016 and GM says they can't fix it. A safety issue and they can't fix it" this vehicle needs to be recalled before someone gets hurt, or worse. GM dealers are still selling these vehicles to uninformed buyers and they will not fix the problem.
The horn on this vehicle requires excessive pressure to operate. I was advised by dealer that they are aware of it, have a bulletin on it, but no repair. This situation could become a danger as horn does not function with normal pressure. This issue has been with the vehicle since delivery. 4/17. This vehicle was just serviced on 9/27
Horn button on steering wheel is very difficult to depress to activate. Usually takes two hands to activate or depress. In a situation that requires horn usage this is not a safe activation usage.
The horn is extremely difficult to activate. A person must use extreme weight and pressure to get the horn to work. Dealership told me that I am not the first person to complain about the issue but as of yet there is no repair that they have to fix the problem. This occurs no matter whether the vehicle is moving or parked. This has happened every since the vehicle was new. The problem occurs every time I try to activate the horn.
The 2017 GMC Acadia horn takes an unreasonable amount of force to engage. This has been noted by several users. My spouse had a semi truck come into her lane a day ago and could not get horn to sound to warn other driver. GMC dealership investigated and said its just the way the assembly works in this model. I believe this represents a safety issue as it makes the horn unusable when you need it quickly and without taking your eyes off the road. GM is saying to bad.
Power liftgate malfunction- liftgate was operated from the rear switch. Upon activation it rose almost fully and then slammed down on a person while they were accessing the rear cargo area, injuring their nose and face. Liftgate failed to stop at obstruction. From that point on liftgate failed to open or close without manual intervention. Vehicle was stationary, engine running and mostly level street. Weather had been rainy but was not raining at the time, 63 degree temp. Not sure if it was in park or drive, but brakes were applied and other passengers were entering the vehicle. The next morning the power liftgate has operated normally.
Stationary, new vehicle possibly inappropriately equipped. A vehicle with a 2nd row bench seat providing seating for 3 with a center occupant seat belt but without head restraint (and no provision for head restraint). I cannot seem to determine if such a configuration does or does not comply with federal regulations. I cannot determine, therefore, whether I am or am not legally allowed to carry a passenger in the middle (inboard) seat.
When the SUV goes from 6 cylinders to 4 it makes a vibrating noise like a helicopter over head they say this is normal but it is extremely irritating I found out that other people have complained but it appears nothing is being done this noise has to be fixed
A D V E R T I S E M E N T S
- Frankenmuth, MI, USA