This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer stated that in December 2003 one spring was replaced along with one strut and the tire on driver's side. Currently, the vehicle was being recalled for the replacement of both front coil springs, and dealershi refused to do so. Consumer later contacted the manufacturer, and they too refused to replace the springs at no charge. Consumer dreceive a recall notice for this defect.
Consumer was concerned about recall repairs for the front coil springs. Dealer stated that the part will not be available until December. The vehicle wobbles in the front end.
While driving 60 mph front driver's side coil spring fractured. As a result, the tire ruptured. No impact reported. The consumer stated three weeks later a recall for the coils spring was issued.
This vehicle had broken a spring in the front. Ford issued a recall on this year/make, and model for the same problem. However, the manufacturer was only willing to reimburse the consumer $183 of the$ $762.98 that was spent by consumer for the repairs which were needed due to defective coil springs. Spring/coil broke on July 14 the day before the recall for this vehicle was published. (defect #PE04044).
- Lexington, KY, USA
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While parked front passenger side coil spring malfunctioned. As a result, the passenger side tire punctured. Dealer refused to replace the driver side coil spring because it had not failed yet.
Consumer stated a recall was issued for the front coils springs. Dealer refused to repair the vehicle because consumer did not live in a cold part of the country.
When the vehicle was shifted to drive front passenger side tire blew out due to a front coil spring failure. Consumer had the vehicle towed. Dealership was notified, but did not resolve the problem.
Consumer received NHTSA recall 04V332000 concerning front coil spring failure. Dealerships did not have the parts to conduct recallrepairs. Consumer called about three dealers in the New York area, and was given the same answer.
Both front springs on vehicle needed to be replaced. The consumer noticed that the front tire was flat due to a broken spring which had punctured the tire. This had been a problem per mechanic. The consumer requested reimbursement.
While driving in reverse from the driveway to the street consumer heard a loud noise, on investigation by independent mechanic front coil spring on the driver's side broke and punctured the tire. Also, the stabilizer bar broke. If the car had moved it would have been in a wreck, and possibly in roll over.
While driving out of the garage front driver's side coil spring broke, damaging the strut and puncturing the front driver's side tire. The coil spring was logged between the tire and the wheel. This made it difficult to remove the punctured tire or tow vehicle. The vehicle had to be taken out of the garage with floor jacks because the left front tire wouldn't turn. Once out of the garage they were able to slid the vehicle onto the tow truck. The front coil spring was replaced, but the cause of the failure wasn't provided by the dealership.
The consumers son was driving the vehicle at 40 mph and without warning, a loud noise was heard coming from the left front tire. Suddenly he lost the control of the vehicle, but regained control. The consumer was able to pull over. The consumer discovered the front coil spring on the driver's side had broken and punctured the tire and the brake line. Dealer has been notified.
The vehicle's front coil springs broke without warning while backing out of a driveway. The spring punctured then split the inside of the tire 360 degrees around. The manufacturer was notified but offered no assistance because the vehicle was out of warranty.
While driving from the driveway to the main road, the consumer heard a loud noise. Upon investigation by an independent shop mechanic the front right coil spring on the passenger's side had broken and punctured the tire. If the car had been moving would have wrecked and possibly rolled. Dealer notified.
Left front spring broke, caused tire to blow out. Repair was made by Ford dealer, new spring installed. Old part is not available. I was very fortunate that this happened in my driveway and not on the highway, which I travel on every day.
Left front coil spring broke and blew tire in January. Yesterday the right front coil spring broke backing out of my driveway. Ford say's there is no recall for my car. This is obsurd. I paid almost $300 in January for repair and tow. I am not paying this time. Please help! my 2 children were in the car. Now it's parked in the yard as I'm not driving anymore with my kids in it.
A D V E R T I S E M E N T S
- Scotia, NY, USA