This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I should have filed this earlier this year. My 2000 Ford Taurus had a recall in 8-2004 (but the shield to cover the coil springs was not made available for almost 6 months - which could have prevented the ultimate problem). The front coil spring broke and punctured the passenger side front tire while I was backing up. Luckily I was not going fast as it was very apparent I would have been in an extremely serious crash otherwise. This was towed to tire shop first, then to dealer and coil springs in front of car were replaced as was affected tire at no cost. However, now I see that the rear coil springs have malfunctioned in the same way on the same year/model car. I am not looking forward to a wait, or guessing game to see if my car will be one of the affected ones. I have had many problems and would like some assurance that I or my family will not suffer the consequences of the failure of yet another coil spring on my car. Incident date is approximate, as I will have to pull out records.
Over a year ago I heard a metal hitting metal sound on the front drivers side. My auto repair guy could not find any problem. So life went on driving over 50 miles a day to work. One day I came out of the house and saw my tire flat, the same drivers side front. I took my husband's truck to work. When I returned home after work my husband had been working on the vehicle. He saw that there was a flat tire so he went to the store to get a can of fix a flat. He used it per directions. He could still hear air leaking so he put air in the tire with his air compressor. He could still hear air so he figured he would move the car and get the fix a flat mixing around. He put it in gear and heard the tire blow. He decided to fix the flat tire. It took him almost an hour to get the broken coil spring out of the tire. We had no idea that this was a recall, we had not recieved notification of any recalls on the Taurus. We had no money to fix it, since my husband is on ssd, it sat in my drive way for 3 months. A friend stopped over and said hey check on line see if this is due to a recall. Sure enough it was a recall. And so wasn't the break pedal switch that made my break lights stop working last winter. I did not know what it was so I stuck electrical tape on the wires until the break lights worked again. It is not right to allow Ford or any other manufacturer off the hook with these safety recalls, that have caused accidents injures and deaths. Everyone who owns one of these vehicles should be notified of the recalls. I was never notified of anything. When I called Ford headquarters to ask about it they to me that it was my responsibility to register my car and id # and adress, phone so they can contact me if there is a recall. Then they read to me rebatum the law indicating that they are to go thru the state vehicle registrations to inform all owners of any recalls. I informed them that that was definitely an excuse and it was not an acceptable answer or statement.
Left front coil spring broke. Fortunately, I found the broken spring and had it replaced before it caused other damage. The spring was corroded all the way through. The Ford dealer replaced both front springs.
Caller received recall notice on front coil springs, but is also having the same problem with the rear springs. Dealer and manufacturer said they will not help caller with this problem. Caller will have to pay for it himself.
(1) backing out of the driveway. 2) driver side front spring failure 2000 Ford tauras, spring fractured puncturing the tires sidewall. (3) received recall notice I believe in August of 2004 and have been contacting the dealer in my area and they keep telling me the parts are not available for such recall call, back at a later date.
- Cleveland, OH, USA
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NHTSA recall campaign 04V332000 concerning front coil springs. While performing recall repairs mechanic determined that the front driver's side lower ball joint, and the tie rod broke, and needed to be replaced.
NHTSA recall campaign 04V332000; Ford issued a front coil springs recall. The consumer received the recall in Aug 2004 and contacted the dealer. The dealer indicated that no parts were available yet but the vehicle was safe to drive. While making a turn at 10 mph the left front coil spring broke.
Ford re safety recall 04S17 to install protective spring shields on consumer 2000 Ford Taurus. The consumer is waiting on parts to become available in order for the recall repairs to be performed.
Recall campaign: The vehicle's coil springs were recalled (04S12) but the dealer didn't have the part to repair the vehicle. The consumer needed new coil springs. Recall campaign 04V332000.
The driver noticed that the front side tire had a slow leak. Driver stopped at a gas station to fill the tire up with air, ands noticed that the coil spring exploded. Driver wa able to change the tire. Then, had the vehicle towed to dealer, and mechanic determined that the coil spring needed to be replaced.
Recall campaign 04V332000 concerning front coil spring shield. Consumer was unable to get the shield placed in his vehicle since the manufacturer had not delivered the part to the dealer.
04V332000/front coil springs. Owner received notification from the manufacturer in August, 2004 in regards to this recall. Owner was informed, at that time, that parts would be made available in December, 2004. It is January 2005 and there has been no notification from the manufacturer or the dealer informing the owner when the parts would become available. Provide further details.
The consumer received a recall for the front coil spring shield. No contact from the manufacturer and no parts were available. NHTSA coil spring shield recall 04V332000.
Consumer received recall 04V332000 for the coil spring shield. After trying making contact with the dealer consumer was told the vehicle could not be serviced since North Carolina was not included in the recall. Consumer stated recall letter did not mention any state. Recall campaign; suspension:front:springs:coil springs.
Consumer received a recall 04V332000 concernin spring shield, and to date no parts were available, and no contact was made by the manufacturer as the letter stated.
NHTSA recall 04V33200 concerning front coil spring. No parts were available. The consumer walked outside and noticed her tire was flat due to the failure of the coil spring..
Driving vehicle about 30 when the left front spring on my 2000 Taurus broke which destroyed the cv voint and stabilizer links. Since there is a recall on the front spring on these towed to dealer who said recalled part covered but subsidairy damage covered under warranty I would have to pay 50. Vehcile repaired.
A D V E R T I S E M E N T S
- Sterling Heights, MI, USA