This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. I was notified by Ford around June of 2015 about the possibility of a defective airbag inflator on the driver's side. It is almost April 2016, and as of today, Ford has no idea when service parts will be made available for the repair. This car is driven every day and I am disappointed at the lack of speed that takata and Ford seem to be placing on this recall.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
July 2015 received recall notice. Waited patiently for 6 months without followup letter. Contacted ryan Ford in late January about repair. Told part not available. Contacted appel Ford in early February about repair. Same response that part not available. With all of the new airbag recalls will I ever get mine done?
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/07/16 updated 06/05/18
- East Liverpool, OH, USA
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The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
There is a recall on the drivers side airbag dated by 12/19/2014 autonation sold me this 2008 Ford Mustang on 2/24/2015 and did not tell me about the recall. I got a recall notice in July 2015. Autonation Ford in littleton, co. Is tell me the company that made the airbags went out of business and they will not do anything about the recall. Hat can be done about it. Please contact me by email or phone. Email: [xxx] phone: [xxx]thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. Received a letter from Ford motors dated July 31, 2015. We are still waiting for a new air bag to be installed and have heard nothing further. If something happens and the driver of our vehicle is injured/killed, legal actions will be taken. Want the faulty air bag removed and a working air bag installed now.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/16/16 updated 03/17/16.
The contact owns a 2008 Ford Mustang. The contact received a recall notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not provided. VIN tool confirms parts not available.
Takata inflators. I received a notice in the summer of 2,015 from Ford Motor Company stating that they had found that my 2008 Mustang V6 premium convertible was found to have a defective drivers side air bag and that if it deployed, I could be seriously injured or killed and that it could deploy under certain circumstances even if the car were not involved in an accident. They said I would be notified to take my car to my local Ford dealer when a replacement was available. I have checked many times since with my local dealer (acton Ford, acton Massachusetts) and have been told no replacements are available and they have no idea when any will be made available. I asked to have the air bag disabled and they told me that was not possible and I even offered to sign a release stating that I would not hold them or Ford Motor Company liable for any results if the car was in an accident with a non functioning drivers side air bag and they refused that as well. So I now have a car that could not be sold on a private sale and is about worthless as a trade in for a different automobile! I am do disgusted with the utter lack of any interest to rectify this potentially serious situation and I have been a very faithful customer of Ford products and this Ford dealer.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received a notification for NHTSA campaign number: 15V319000 (air bags); however, the parts needed were not available to do the repairs. The contact believed that the manufacturer exceeded a reasonable amount of time to provide repairs. The dealer stated that the parts were not available and informed the contact to wait for second notification. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Driver airbag inflator replacement. I called Ford directly in August 2015 to find out when I could schedule my car for repair and was told in Q3 of 2015 I would be notified. I have not received any notification. On December 22, 2015 I called Ford again for status and was told they had no time estimate on when the repair would be completed only that I would receive a first class letter. I asked if anyone at Ford could estimate the time of repair and was told no. I said that they must be receiving a steady stream of replacement parts and I considered this a dangerous even life threatening problem and was told no one could tell me when the repair would be completed.
Driving down martin luther king dr. While approaching a curve at 45 mph vehicle stability and brakes gave out. Airbags deployed incorrectly and caused injuries to myself and a passenger. Seat belts are also no longing working. Brakes are
When are these 2008's going to be repaired, as they are listed as the most vulnerable, because of the year and the location (Florida) of the vehicle" I am paranoid about driving the car now. I resent the fact that Ford did not recall the car off-the-road back in '08, let alone the dealer re-selling it to me in 2012. The high potential of a serious injury or death makes it a lost value to me in many ways. Why isn't Ford being held responsible? why aren't these cars being pulled off the road and repaired before, the new models are being sold? I have not been in an accident. I was notified in July 2015 of the recall. A local dealer told me, that the vehicle would not possibly be fixed till the second quarter now of 2016. Am I supposed to become a victim, in using the car and then facing a possible accident"
Takata recall: TL* the contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 2/4/16
Takata air bag recall - I am apart of recall #15V319 and have yet to hear from Ford Motor Company or NHTSA regarding when the affected item will be fixed. People are apparently driving around with this air bag issue which can potentially break into shards and cause injury to its drivers.
The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 02/12/16 updated 02/17/16.
Hello, I received a letter from Ford Motor Company of recall #15S21 VIN: [xxx] recall date: May 27, 2015 recall title: Driver airbag inflater replacement NHTSA recall number: 15V319 Ford recall number: 15S21 recall description: In the subject vehicles, continued exposure to high levels of absolute humidity may cause the driver airbag inflater housing to rupture if the vehicle is involved in a crash where the supplemental front airbags are designed to deploy. Risk to safety: An inflater rupture could result in metal fragments striking and potentially seriously injuring vehicle occupants. Remedy program: Dealers will replace the driver airbag inflater with a new one, free of charge. Status: 12 - recall incomplete. Remedy not yet available. Manufacturer notes: To check for non-safety-related programs applicable to your vehicle, see www.Ford.com/ or call your Ford dealer. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Glen Allen, VA, USA