This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2008 Ford Mustang. I received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the recall repair was unavailable. I believe that the manufacturer has exceeded a reasonable amount of time for the recall repair. Ford knew of issue Dec 2014, Ford sent recall notice July 2015, parts are still not available as of Nov 2015, almost 1 year later!!!!! I have not experienced a failure at this time.
The contact owns a 2008 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
I got a letter in July 2015 that I need to have my airbag fixed. I have call Ford in altoona pa and they keep telling me they do not have the parts to fix it but they also told me that if my airbag light is on they will fix it right now. I just want the problem fixed. I drive this car everyday it needs fixed now.
Front air bag may rupture and deploy metal fragments striking the driver or other occupants resulting in serious injury or death. I don't feel safe driving my car. I contacted Ford and expressed my concern and they said it was okay to drive. I asked for loaner or a rental until Ford got parts to fix problem and they said no. I'm very unhappy about the way Ford is handling this.
- Salisbury, MD, USA
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Letter from senator nelson on behalf of constituent re vehicle airbag recalls ( 2008 Ford Mustang GT). The consumer received a recall notice regarding the air bags. However, Ford could not tell him when the problem would be rectified.
The contact owns a 2008 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
NHTSA recall 15V-319 states that in certain vehicles, the front driver side air bag inflator housing may rupture and deploy abnormally in the event of a crash necessitating deployment of the driver side frontal airbag. An inflator rupture could result in metal fragments striking the driver or other occupants resulting in serious injury or death. I contacted my local dealership from whom I purchased the car, tasca Ford on Pontiac ave in cranston, ri who told me they had no information on this recall and suggest I contact the manufacturer. I call Ford and was told they were aware of the problem and were working with their suppliers to obtain parts to remedy this unsafe situation, and they would notify me when they were ready to hopefully repair this defect. I feel unsafe now driving this vehicle, and fear for my own safety as well as any passengers in the vehicle. The company would not offer me nor pay for a rental car while they are searching for an answer. They didn't believe it was necessary. This is unacceptable.
The contact owns a 2008 Ford Mustang. While driving at 45 mph, the brake pedal was depressed and failed to respond. As a result, the vehicle veered to the right and crashed into the rear of a parked vehicle. The air bags failed to deploy. The contact did not sustain any injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,600.
The contact owns a 2008 Ford Mustang. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 134,334.
I purchase this car from the Ford dealership six months ago. On 04/08/2012 about 1:50 am I was heading home from airmount, NY. I was driving the car at night off a winding road going down hill. As I was driving the steering wheel lock out of no where. Then brakes started to shake.I kept pressing on the brakes and brakes would not work and fail. At that point I lost control of the car and hit a tree head on. The airbag on driver side deploy, but the passenger side never deploy it fail.
I purchase the vehicle from mcree Ford in dickinson, Texas in 2008 as a gift to my wife. The problem all started after she was involved in an accident in October 2010. During that accident she was T-boned by another vehicle. The person who hit my wife was ticketed as it was their fault for running the red light. The car sustained approximately $6900 worth of damage. We had the car repaired at mcree Ford's collision center. Before the dealership gave us the car back, they told us that they could not get the error light for the airbags to go off and that it would be a short delay in giving us the car back. It took them approximately 3 days to repair the problem with the airbag and they assured us that it was fixed. Now, on May 2011, she was again involved in another accident in which she was driving approximately 45 -50 mph when my wife "T-boned" a truck who ran the stop sign and got into her lane. She had no chance to stop the vehicle so she ended up hitting the truck. Because the accident was caused by the driver of the truck, the driver of the truck was ticketed. The front of the Mustang sustained approximately $9900 worth of damage. My wife sustained minor injuries (minor whiplash and a bruise on her leg). The reason for my letter is that my wife's injuries could have been worse given the fact that the airbag system that was supposed to protect her during both accidents did not deploy. Now, we do not know if the airbag system was defective from manufacturing or if mcree Ford did not repair the airbags correctly from the accident that occurred in October 2010. It is our believe that the airbag system was defective from manufacturing given the fact that they did not deploy in either accident and according to the manual and all the information we received at the time of purchase from mcree Ford, the vehicle was equipped with both frontal and side airbags. I would like this matter investigated as I feel this vehicle is defective.
The contact owns a 2008 Ford Mustang. The contact stated the frontal air bag light illuminated constantly. The vehicle was taken to a mechanic who performed a diagnostic test which informed the contact that the drivers seat module was faulty. The vehicle was not repaired since the Ford dealer was no longer in the area. The manufacturer was contacted and informed her to take the vehicle to another dealer for the repairs. The vehicle warranty was valid; however, the dealer was 900 miles from her residence and she would be responsible for the repair cost. It would be too costly to take the vehicle to a dealer in another city. The failure mileage was 16,000. Updated 07/20/11 updated 08/29/11
The contact owns a 2008 Ford Mustang. While making a left turn the consumer crashed into an opposing vehicle on the front driver side bumper. The air bags failed to deploy, even though it was a massive level of impact. There were no injuries. The vehicle was towed to a collision center and the estimated repair cost was $14,000. The police were present at the crash site. The failure and current mileages were 17,000. Updated 12/08/09 lj* updated 12/10/09
The contact owns a 2008 Ford Mustang. While driving approximately 20 mph on a wet and lightly sand covered road surface, the vehicle spun 360 degrees. The tire traction control device failed to engage and the vehicle crashed into the guard rail. The vehicle ended up facing West bound on an East bound lane. The air bags failed to deploy, but there were no injuries. The vehicle sustained severe frontal damage, and there was also damage to the front passenger door and body frame. The police were called to the scene. Recently, the front driver's side automatic shoulder belt retractor system failed without warning. The vehicle is currently inoperative and has not been repaired. The VIN was unknown. The failure and current mileages were 15,500.
A D V E R T I S E M E N T S
- Elberfeld, IN, USA