This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This complaint is about the recall process on my son's Mustang. Ford sent us notice last year and nothing has been done as the dealer repeatly told they don't have the part yet. If the situation can cause injury, I would expect priority to be placed on replacement parts.
Takata recall - I own a 2008 Ford Mustang GT. I received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part needed for the repair were not available. I stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure. VIN tool confirms part not available.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number 15V319000 (air bags) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was notified of the issue. The manufacturer informed the contact that the final remedy letters would be mailed out in late may and that they would be starting with the 2005 vehicles. The contact had not experienced a failure. VIN tool confirms parts unavailable.
I got a recall notice that my air bag needs replacing. I live in Georgia where the temperature can get well over 100 in summer months. I've took it to get my air bags replaced at 2 dealers Ford. And they have not got the part in and don't know when they will get it in. I got that recall notice over 6 months ago.
- Macon, GA, USA
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2008 Ford Mustang. Consumer writes in regards to replacement parts not available to repair driver airbag inflator recall notice. Consumer has another vehicle correspondence in artemis.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Letter from congresswoman comstock on behalf of constituent re 2008 Ford Mustang. The consumer was informed the parts were not available for the air bag recall.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Ford Mustang. The contact received a recall notice for NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was invalid. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part was unavailable.
"takata recall" I am a concerned parent of two teenagers that are driving cars effected by the airbag recall. I received a letter for my sons Ford Mustang in September 2015, and for my daughters 2009 Honda CR-V March 2016. I have contacted the manufacturer Ford and Honda, and have not been given any information about when parts will be available. I feel that there is a lack of information being provided by the manufacturer, as well as specific information being provided by the NHTSA. I live in a designated high risk area, and would like to know what my options are for keeping my children safe from being killed by a malfunctioning airbag deployment.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall called Ford cutomer service center and Ford dealer many many times!!! always got runaround!!! many excuses!!! working on it since July 2015!!! recall NHTSA 15V-319 girl died from this 4-7-2016 please help me !!! sceard to drive car.
Takata recall: Received recall letter in August 2015, called bayshore Ford in pennsville, NJ, told no parts are available and not to worry the car is safe to drive. Still not received any update; called three separate Ford dealerships on 3/28/2016: One in vineland, NJ said parts might be in 3rd quarter 2016 at the earliest one in freehold, NJ said the dealerships will be notified when parts become available, but no time frame given. Bayshore Ford in pennsville, NJ (the original selling dealership) simply says they have no idea when parts will be in and has no other information on any interim repairs that can be done in the meantime.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I received notice of recall on my Ford Mustang 9 to 12 months ago. The dealer tells me they don't have the part to replace the airbag. My husband and son both had the same recall on their Dodge cars and the vehicles were repaired immediately many months ago. In the mean time, I'm still waiting for parts for my car and praying I'm not in a car accident. I have great concern for my safety and the safety of my grandchildren, who frequently travel in my car. It seems absolutely wrong that my life seems to be a no concern to Ford. This "part issue" needs to be resolved. I was told not to contact the dealer again until I hear from Ford that the part is available. Please note that I'm entering todays date in "when did this happen" as a date is required to move on to next. This has been going on for months.
Takata air bag has been recalled. We were told this would be remedied by fall of 2015, and when we ask the dealership when the airbag will be replaced we are told they have no idea and not to worry, that the car is still safe to drive. Safety recall notice 15S21/NHTSA recall 15V-319. We are concerned that the car is not safe and would like to know when the air bag will in fact be replaced.
Takata recall. I received notification in July 2015 that my vehicle was part of the takata recall. It is now 8 months later and Ford still does not have a fix. I'm concerned that my car is not safe to drive and Ford is not taking this seriously,
A D V E R T I S E M E N T S
- Aurora, OH, USA