This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Purchased a car from landmark Ford in springfield Illinois on 11/5/2016. I was told all recall have been completed. Took car to my local Ford dealership to be told the 15S21 drivers airbag safety recall had not been completed. Landmark Ford was not truthful about this safety recall and put both my wife and I in danger. I feel I was taken advantage of by landmark Ford and I am in the process of filing a lawsuit against landmark Ford.
Takata recall. The car was recalled almost a year ago for the drivers side airbag. It took several months for Ford to notify me that parts were available. Once fixed (approx 3"months ago) I was told that the passenger side was also recalled but there was no fix. I tried to trade the car in about 2 weeks ago and was told that they were unable to take the car in on trade because there is still no fix and Ford would not allow the resell the car.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
It's been at least a year and a half on this recall and I've gotten letters saying parts are available yet I call mcmullen Ford and they do not have them and I've gotten my Honda CRV fixed and it had only 6 months and they ordered the part to install in my vehicle specifically. Now why can't a part be held for a specific vehicle at the Ford dealership?
Takata recall 13 months to repair drivers side, had to drive to Florida to effect that repair. Passenger side over 90 days, no response, no repair. Will I have to drive to Florida again if I want this fixed before another year has passed?
The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 and 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags). The contact scheduled an appointment and arrived at the dealer where he was informed that the required part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/20/16
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and 15V319000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2008 Ford Mustang. The contact stated that the recall notice for NHTSA campaign number: 15V319000 (air bags) was received in June of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Parts distribution disconnect.
We received a recall notice in July 2015 for the air bag and parts are still not available. This is ridicules and needs to be resolved now. Harold Ford in sacramento needs to take care of this problem.
Takata inflators for the past 12 months, neither Ford corporate hq or our local Ford dealer has agreed to replace the faulty takata airbag inflators. Both refuse to return phone calls, and after being forced to stay on hold for upwards of 30 minutes, refuse to put us on a list or provide any information, beginning in July 2015.
The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. VIN tool confirms parts not yet available.
A D V E R T I S E M E N T S
- El Paso, TX, USA