This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at: Sunshine Ford, 40 route 17K, newburgh, NY, 845-561-3900, and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the rizza Ford dealer who informed the contact that the part for the recall repair was not available. The manufacturer was made aware of the issue and informed the contact that there was no estimated time frame for the remedy. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/06/17
The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (gosch Ford temecula 26895 ynez road, temecula, ca 92591) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/27/17
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (gerald jones located at 3480 wrightsboro rd, augusta, ga 30909) where an appointment was scheduled for next week. The manufacturer was notified of the issue, but did not offer any assistance. The VIN was not available. Parts distribution disconnect.
"takata recall" - I received my letter on July 2016 stating I needed to replace the passenger frontal airbag inflator. Since this date I have made 5 attempts to have someone give me a schedule as to when this issue will be resolved. One year later I am still getting the run around from Ford. On July 17, 2017 I contacted the Ford Michigan headquarters and they told me to call customer relations at 800-392-3673. The conversation began with the same excuse that they were working on the problem and I would receive a letter when the air bag could be replaced. It was at that time I stated I wanted them to open a case file for me. The number I received for the open case is cas12729115. Not allowing anyone to sit in the passenger seat for one year has caused an enormous burden on my family for fear that serious injury may result. Your help in this matter will be greatly appreciated.
- Watkinsville, GA, USA
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The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (carbone Ford bennington located at 897 N bennington rd, bennington, vt 05201; (802) 442-2888) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (rich Ford 8601 lomas blvd ne, albuquerque, nm 87112) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact called a local dealer (university Ford, located on 601 willard St, durham, nc 27701) who stated that the recall part was being ordered. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags), 16V384000 (air bags), and 08V082000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called kerns Ford-Lincoln, Inc. (1000 w logan St, celina, oh 45822 (888) 367-3856) and was informed that the parts were not available and she could be placed on a waiting list. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V384000 (air bags). Parts distribution disconnect for NHTSA campaign numbers: 15V319000 (air bags) and 08V082000 (air bags).
Manufacturer has not presented remedy to recall in a timely manner. Humid days are approaching as well as an increase in malfunctioning air bag. I took my car to get one recall serviced as it had two and the dealer said it only had one ready and thy had no timetable of when the other remedy would be available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (fred beams Ford 876 North easton road, doylestown, pa 18902) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall June 2016 I received a letter from Ford informing me of the passenger air bag recall but there was no solution at that time. It is now a year later and I checked on the NHTSA web site and it says no solution yet. How much longer considering it's a safety issue"??"
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags). The parts for NHTSA campaign number: 16V384000 (air bags) were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (summerville Ford 9700 dorchester rd, summerville, SC 29485 (877) 477-1434) was contacted and confirmed that the parts for NHTSA campaign number: 15V319000 (air bags) were available, but parts for NHTSA campaign number: 16V384000 (air bags) were not available. The manufacturer was made aware of the issue and was not able to confirm when the passenger side air bag parts were to become available. The contact had not experienced a failure. VIN tool confirms passenger side air bags not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) for the frontal driver air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the local dealer. The contact called the local dealer (conway heaton located at 810 N 3rd St, bardstown, ky 40004) and was informed that they did not have parts available. The contact was placed on a waiting list and referred the contact back to the manufacturer. The contact had not experienced a failure. Parts distribution disconnect.
We have been waiting a year to get this problem corrected. I hate sending my child out in this car but, can't afford to go buy a new car. I don't understand why it has taken over a year to get parts to fix a problem that could cause death!
The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Redwood Ford of ukiah, California was made aware of the recall and stated that the parts were not available. The manufacturer was notified and stated that they did not have any further information regarding part availability. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. We received letter July, 2016 with safety recall notice 16S26/NHTSA recall 16V-384. The passenger frontal airbag inflator may rupture. It said we will be notified when part is in. We have'nt heard anything. Just checked on line and seems like still not in. This is ridiculous. We have been driving this car for almost a year with this recall. What are you going to do about this? we are ready to contact lawyer since nothing is being done.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The D&D Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available and offered no further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
Ford issued a passenger airbag recall in July 2016 almost one year later they still do not have appropriate parts to correct the recall - some effort by the government on behalf of consumers needs to take place to encourage Ford to solve the supply problem now.
The contact owns a 2005 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 15V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Newburgh, NY, USA