This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. Notified by Ford Motor Company on July 21 of 2016 of safety recall 16S26 involving the passenger side airbag inflator. Since then I have checked three times on the status for resolution and received no information.
Takata recall I have not had this fixed as of today got notice but not taken care of 10/30/2017. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts do to the repair were unavailable. The contact received the recall notice over a year ago. The dealer (fairway Ford of evans, 4333 Washington rd, evans, ga 30809 (706) 854-9200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/3/18
Takata recall. The contact owns a 2005 Ford Mustang. Never received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. Owner has not experienced a failure. VIN tool confirms parts not available. Updated 8/21/18
- Cedr Rapids,, IA, USA
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Recall in July 2016 now way over a year and still no remedy. Recal NHTSA number 16V384, Ford recall number 16S26. This is way too, long to wait for a part.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer was not contacted. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
Takata recall. My recall is dated June 1, 2016 and at this point, October 27, 2017, my automotive dealer has not received the parts needed to fix the problem. I have been put on a list of car owners waiting for Ford to send the parts. This is unacceptable. This is recall 16V384.
Takata recall - I have called Ford dealers every month since receiving the recall notice from Ford (16S26) and they are saying Ford has not released the replacement parts - when will these parts be available?
Takata recall. Ford company service department can not order the airbag inflators fro replace dangerest airbag for my car. We have been trying to replace airbag before an accident or injury.
Takata recall-parts not available to fix and now I received notice that the company is filing chapter 11. I cannot make my vehicle safe! luckily, I have not had an accident yet and I was able to get the parts for the driver side airbag recall.
I received notice in July 2016 that my passenger airbag was recalled. It has been over a year without the parts being available. The dealer said that Ford hasn't received the parts. Is there an eta to get this fixed? thank you!
Received a recall(15S21) July 2015 then another recall (14B09) finally all repaired then yet another recall (16S26) July 2016.. *which I still have not be able to get repaired* these are all same defect, I do believe and Ford dealership says still can't get part to repair defect. In meantime I must drive an unsafe vehicle with defected air bags.
I received a recall for both my drivers and passenger air bags. I have gotten the driver side replaced, but my passenger side it still yet to be done. I called Ford and was placed on a waiting list. I've been on the waiting list for over 2 years now. I called Ford again and they said that they can't do anything about it. I am unable to sell/trade my car while the recalls are pending.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (casa Ford Lincoln, 5815 Montana ave, el paso, tx 79925) was contacted and confirmed that the letter was just an advance notice and to come back when the contact received the final notification letter. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. In June of 2016, the contact received notifications for NHTSA campaign number: 15V319000 (air bags) for the driver side inflator and NHTSA campaign number: 16V384000 (air bags) for the passenger side inflator. The dealers (don bohn Ford, 3737 laplaco blvd, harvey, la, 70058 and veteran's Ford, 3724 veterans memorial blvd, metairie, la, 70002) stated that the parts were unavailable for the repair. The manufacturer was made aware of the failure and provided case number: Cas13097713. The manufacturer scheduled an appointment with veteran's Ford for the remedy; however, when the appointment date arrived, the contact was informed that the parts were not available after it was confirmed on the phone with the dealer and manufacturer. The manufacturer confirmed that parts were not available for the passenger side inflator and they were uncertain when they would arrive. The manufacturer further stated that it was not their responsibility for a loaner or rental vehicle. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received an unknown recall notice for the driver's side air bag in mid December 2015. The dealer (kearny pearson Ford, 7303 clairemont mesa blvd, san diego, ca 92111, (858) 560-5544) replaced the part in July of 2017. In addition, the dealer mentioned that the vehicle was also included in NHTSA campaign number: 16V384000 (air bags) and had been uncertain as to when the part would become available. The contact was advised to check back by calling the dealer each month. The manufacturer was notified of the failure and did not provide a priority group or a specified zone. A case was opened to escalate the concern pertaining to part availability. The manufacturer was contacted more than once and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA