This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning was illuminated. The vehicle was taken to vaughn automotive group located at (1913 highway 165 North, oakdale, la 71463, (318)491-4368) to be diagnosed. The contact was informed that coolant leaked into the engine oil and the seals which caused a misfire in the engine. The dealer stated that the seals would eventually deteriorate causing the entire engine to fail. The engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 70,000.
Throttle body/fuel rail pressure sensor failure. I believe that there was a recall on this part for the earlier Fusion models, but not the 2016 models, and that recall should be updated. While either driving under 40mph or sitting idle, the car's engine would shut off while the electrics would remain on. This can cause other vehicles to crash into me and cause serious injury or worse.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed the vehicle started to overheat. The low coolant level warning light illuminated. The contact coasted to the side of the roadway to check the coolant level. The contact stated that the coolant level fluctuated up and down. The vehicle was driven to the residence. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the leak may be at the coolant reservoir but was not confirmed. The vehicle was not repaired. The failure recurred several times. Additionally, upon start up the RPM revved up and the vehicle vibrated abnormally with the check engine warning light illuminated. The vehicle was turned off and back on and operated as intended. The manufacturer was contacted and informed of the failure. The manufacturer informed the contact that the vehicle was not subjected to a recall and referred the contact back to the dealer for assistance. The failure mileage was 140,000. Vehicle was taken to gengras Ford (plainville, ct) to be diagnosed. Consumer was informed that the cylinders were getting coolant in them which was causing engine to misfire. Consumer states that they received a recall notice for the same issue for their 2017 Ford Fusion titanium. Manufacturer was contacted and said that they would look into the issue.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at approximately 40 mph, without warning the vehicle stalled. The contact also stated that failure occurred while idling. The contact was able to restart the vehicle and the vehicle operated as intended. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The VIN was not available. The failure mileage was 45,000.
Out of no where 2.5 engine block issues no accidents maintenance stays up to date at all times didn't hit or bump anything when to my car one morning and it started sounding like a diesel truck when in idle or park noise not as loud when N drive
- Killeen, TX, USA
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The contact owned a 2016 Ford Fusion. The contact stated that the engine fractured while driving and the engine warning indicator illuminated. The contact noticed white smoke coming from the front end and coasted the vehicle to the side of the road. The contact exited the vehicle, which then caught fire and exploded. The fire department extinguished the fire. A police report was filed. The vehicle was destroyed and towed to a tow lot. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was approximately 72,000. The VIN was not available.
Engine has a design flaw that allows coolant to leak into the cylinders and cause damage requiring a complete long block replacement. This happens when the engine overheats. This has been diagnosed by the local Ford dealer, they no it is in an issue and corrected the problem in the 2017-present versions of the Fusion
My car will shut down and lose all power without notice when I'm at highway speeds. A comment comes on the dash that says something like " transmission is not in gear" or something like that. I'm not sure of the exact words because whenever it does it I'm looking to get to the far right lane so I can come to a complete stop on the side of the highway to come to a stop, put the car in park, turn it off then turn it back on. It's so dangerous to have the car lose all power going 70 mph. I really think something needs to be done on this before someone gets killed. This has happened probably 5 different times in the past few months. I don't have the exact dates when it's happened but the last time it did I was traveling in Kansas City and thought I was going to cause a large accident trying to get my car over to the shoulder without power.
I have the same issue as previous people. My car check engine light came July 5, 2019 with the code P0302 cylinder 2 misfile. I took the car to the dealership July 8th 2019 after 2 weeks of being unable to figure out what was wrong they call and tell me I need to pay $3,340 to replace the head gasket because it was blown. I towed my car to an independent mechanic that would fix the head gasket for half the price. Once it ws there the mechanic said the head gasket was fine after $1,500 of parts being replaced my car still wouldn't run. I contacted Ford corporate for assistance on getting the problem fixed. My car was taken back to bob tomes Ford the original dealer that said the head gasket was blown. They still insisted it was the head gasket and continued to argue. Once corporate contacted them and paid for the tear down of the vehicle I was told I needed a whole new engine because coolant leaking into the cylinder. After speaking with other dealerships I was informed that my engine in my Fusion has a design defect causing coolant to leak into the cylinder Ford is aware of the design defect and corrected the design in late 2017. However they refuse to acknowledge that they are responsible for the damages on my car. My car is not under warranty any longer so the cost of the repair would have been over $9,000 out of pocket. Ford has agreed to help assist with the cost since I have done my research and proven the problem is a design flaw by Ford. I was told 3 weeks ago that the engines are on back order and would take 5 weeks to come in. I received a call yesterday that informed me I am now looking at December 29th before I can even get the engine in and that's not even a set date could be longer.. Ford needs to recall this issue and stop screwing their customers over since it's a design flaw that caused the problem. Its been almost 6 months I still dont have my car
Engine has a design flaw that allows coolant to leak into the cylinders and cause damage requiring a complete long block replacement. This happens when the engine overheats. Shop and extended warranty company say they see this often. Ford has since released an updated design without the flaw, however has done nothing for those owners that have the flaw.
The contact owns a 2016 Ford Fusion. The contact stated that the check engine indicator illuminated. The vehicle was taken to an independent mechanic where the contact was informed that there was a misfire and the vehicle was overheating. There were no warning indicators illuminated. The vehicle was taken to autonation Ford miami (16800 nw 57th ave, hialeah, fl 33015, (305) 707-0141) where the engine was replaced, but the failure recurred. The contact mentioned that the failure was persistent. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
This is the 4th time this issue has occurred. While driving, my ac kicks on with no warning and I loose all power to my car. It shuts down. This is extremely dangerous and I see several people complain about it and nothing has been done at this time. No resolution can be found for the problem. My car shuts off on its own and the only warning I get is knowing when my radio cuts out and my ac kicks on, get to the breakdown lane because my car is shutting down.75 mph on the busy highway.
The car was brought into dealer for overheating 3 times and twice for coils and spark plugs repair. Upon buying the vehicle complained of care not staying in gear. The problem they claimed was fixed, but several months again issue cam again. At that time it was repaired under recall. The car has had several warranty repairs. One of the fans went out on the car. Reported at 11 mph car was heated at 289 degrees. Car was in park when it proceeded to still move forward in the parking lot. Emergency breaks had to be applied and the care went into safety mode and was not driveable. This has occurred twice within two years.
My car's engine shuts off after accelerating with no warning. It does not happen after a cold start. It only happens after a warm start. No engine lights come on during the process and my car remains in motion but can't accelerate. The engine starts to shake vigorously as though it loses 1 or 2 cylinders. Then it shuts off. I need to shut off the car and turn it back on to get it going, but it becomes dangerous when on the road. This issue only happens after a second startup of the vehicle. After restarting the vehicle after the second failed drive, everything works correctly again. All electrical systems keep working when the engine shuts off. This has happened on 4 different occasions.
I drive a 2016 Ford Fusion SE AWD with the 2.0L ecoboost/gtdi motor. I was at a gas station refueling my vehicle, with the 87 octane fuel the oem calls for on the vehicle. I was about 1/4 tank before refueling and I filled my tank until full. Upon starting my car, I always turn the key right before ignition and wait for the fuel pumps to draw gas to the motor, then start it. Started seemingly fine, however, while I was resetting my mileage trip counters, I noticed, and felt my RPM's drop down into the 300-400 area and my motor shook my car. I kind of was surprised as my car had never done this, so I figured maybe it was just an engine stutter. But then upon waiting a few more seconds, it did it again, 4 more times and felt like my motor was ready to stall out. I was still parked/stationary beside a gas pump so I put the car in drive to go park myself in an actual spot so I wasn't in the way of other vehicles. I kept my car running in park to see if the RPM's would drop again, but upon waiting five minutes, it did not. The RPM's were a bit wobbly though on the tachometer but did not significantly drop. No lights on the dash came on. I wasn't taking any chances, I immediately called the dealership to have my car serviced. Turns out, my canister purge valve was stuck in the open position. Sounds all too familiar, accounting that Ford issued a recall for the exact same issue with many Ford Focus models, with the exact same motor. This is a serious issue that can result in crash/injury or even death. No light came on for me and I only caught it because I was superstitious enough to bring it in regardless. This should be investigated, it is literally the same issue and I'm baffled as to how his hasn't been made into a recall by now. I know I'm not the only one who has faced this issue, so please, I ask for this to be investigated and deemed a recall as it's a big issue.
I have a 2012 Ford Focus and as you know a 2016 Fusion as well. Shortly after I purchased my Focus I received a recall for the purge valve a couple weeks ago my check engin light came on and now it's doing the same dying at stop lights and even on more then one occasion either dying while driving or one last night doing 75 mph on freeway in the fast lane with no shoulder and heavy traffic I called Ford coprportat and they said there were no realls for this vehicle, I just passed 60,000 miles and not my warranty is up.
The contact owns a 2016 Ford Fusion. While driving approximately 25 mph, the contact heard a strange grinding sound coming from the rear driver's side of the vehicle. Also, an abnormal burning odor entered the cabin. The vehicle stalled and the check engine warning indicator illuminated. The vehicle was taken to imperial Ford (8 uxbridge rd, mendon, MA 01756, 508-473-2800) where it was diagnosed that the solenoid and purge control failed. The vehicle was currently being repaired. The manufacturer was made aware of the failure. The failure mileage was 74,000.
I was driving on the highway, suddenly the check engine light was on along with sudden lose of engine power. The car enter some kind of safe mode that can only drive under 25 mph. Steering wheel was very heavy. It returned to normal after several restart. Check engine light still on. Went to the dealer the next day. They told me it is caused by a faulty sensor of the throttle body.
2016 Ford Fusion making loud rattling noise from engine. No check engine light ever came on, but Ford saying engine is catastrophic engine failure. Connecting rod in piston broke loose. How does no check engine light ever come on? this could have killed me on the highway. How does a 3 year old car with 128,000 (mostly highway) miles go into catastrophic engine failure? car has been meticulously maintained.
When attempting to start car, it clicks but will not start. I had road side assistance boot battery and got the car to start, I took the car to auto zone to test battery they said battery is good. When I attempt to turn off the car and put the car in park I can remove the keys from ignition and open the door but the car never actually powers completely off, the dash board lights are still on and my car charger is still working. After several attempts of starting my car and shifting to park it finally does power all the way off.
A D V E R T I S E M E N T S
- Elizabeth, LA, USA