This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While in drive the transmission started making weird noises, and all of the sudden the gear shifting sounded off. This all happened on the interstate at about 70mph. After parking the car and trying to put it into reverse or drive the transmission was failing, the shifter slid into any position. The transmission has to be replaced or rebuilt, it's over 3K to repair.
When driving down the road during normal activity, transmission seems to jump in and out of gear and check engine light will come on. Has happened multiple times over the past six months. Can you pull over to turn the car off and turn it back on? check engine light goes off; however, when you engage the transmission shifter from park to drive, there is grinding. When I leave the car parked for a day or two starts up and drives as normal without check engine light, I have taken to the dealership three times to have the issue checked, but they cannot find a problem without the illumination of the check engine light.
The contact owns a 2016 Ford Fusion. The contact stated that while operating the vehicle, the message engine malfunction displayed on the instrument panel. The vehicle loss motive power and stalled. The cause of the failure was not determined. The local dealer roy O'brean Ford located at 22201 East nine mile rd, St. Clair shores, mi 48080 and the manufacturer were notified of the failure. The failure mileage was 87,000. The VIN was available.
The antifreeze is leaking into the cylinders, fouling out the spark plug causing the engine to miss fire. With this happening, it's using antifreeze burning it out the exhaust pipe, which causes the engine to overheat. Please look into this, I heard it can blow the engine and it's expensive to replace
The contact owns a 2016 Ford Fusion. The contact's daughter stated that while traveling at various speeds, the vehicle stalled as the check engine and powertrain warning lights were illuminate on the instrument panel. The contact also stated that the vehicle failed to start immediately after refueling. The contact's daughter took the vehicle to pollard friendly Ford company (3301 S loop 289, lubbock, tx 79423) where the vehicle was kept for three days and an unknown repair was performed on the vehicle. The vehicle was then returned to the contact's daughter. The contact stated that two days after the repair, the check engine illuminated and the failure recurred. The vehicle was taken back to the dealer where they informed her that the vapor management and purge valves needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.
- Lubbock, TX, USA
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My 2016 Ford Fusion is having problems with the sifter cable where the car can stay in another gear but the car sifter is in park. I got home and put the car in park and my car started rolling backwards. There is a current recall for the sifter cable bushing. I looked at my car sifter cable and the bushing is gone and I can't get my car out of reverse. This is a big safety concern and Ford doesn't want to do any thing. I called Ford for help and they told me there is noting they can do to help me. If they know they have problems with the bushings why don't they include the 1.5 engine because according to them only they 2.5 engine has that problem. I am scared that my car is going to roll away and hit something or someone I have to have my cars E brake on just to help me feel safer around my car.
The contact's son owns a 2016 Ford Fusion. The contact stated that while her son was driving at 40 mph, the vehicle stalled without warning. The driver restarted the vehicle and coasted the vehicle into a parking lot and left the vehicle there overnight. The next day, the contact's husband inspected the vehicle and drove it to an independent mechanic who was unable to diagnose the vehicle. The contact's husband then took the vehicle to transmission shop and was informed about NHTSA campaign number: 19V362000 (power train) which the mechanic linked to the failure. The next day, the contact's husband took the vehicle to Ford groves (501 N kingshighway St, cape girardeau, mo 63701) where the mechanic diagnosed the vehicle with transmission failure. The mechanic informed the contact's husband that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 58,000.
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving the vehicle, the gear shifter seized upon attempting to park the vehicle. She then forced the shifter into park however, the instrument panel showed that the vehicle remained in neutral. The contact's wife then turned off the vehicle and informed the contact of the failure. The contact called the manufacturer and was informed that the vehicle would have to be diagnosed by a local dealer. He was also given a case number. The contact went to harrison Ford (820 N main St, wellington, oh 44090) where he was informed that they needed to see that the cable bushing was fractured in order to diagnose the vehicle. Upon investigation, the contact linked the failure to NHTSA campaign number: 18V471000 (power train) however, the VIN was not included. The vehicle had yet to be repaired. The failure mileage was 76,006.
The contact owns a 2016 Ford Fusion. The contact stated that the gear shifter failed. The contact drove the vehicle home and shifted the gear shifter into park. The contact had to leave home for a second time and shifted the gear into drive and the transmission failed to engage into drive. The vehicle was not taken to a dealer to have a diagnostic test performed. The manufacturer was not contacted. The vehicle was not repaired. The approximate failure mileage was 178,000. Consumer stated vehicle is in the repair shop.
I am frustrated because I read online there has been a recall on this since 2018 and I was never notified. Today, I ended up stuck in my car stuck with my 3 year old son in the backseat for 2 hoirs not being able to move because my car would move if I was not stepping on the brake. It took 2 hours for the towing company to arrive. A problem that could have been avoided if I was notified. The worst part is that I was just at Ford 2 weeks ago gwtting a new battery and an oil change and they also didn't notify me of anything. The recall states that there is a problem in the bushing in the transmission shift. I have included pictures of the problem such as the car showing being on park and on reverse at the same time.
The check engine light came on in my vehicle and it was idling rough so I took it by autozone to get the diagnostic check. It showed P0300, cylinder misfire. I took my vehicle to the Ford dealership but the check engine light had gone off so they changed the spark plugs thinking this would fix it. A few days later, the same thing happened, with the addition of white smoke coming out of the exhaust, while idling. When I took it in the second time, the light was not on anymore and it wasn't smoking. They couldn't replicate the problem. About a week later, when I started the vehicle, it idled rough and then died. When I started it back up, the check engine light was on again and white smoke was coming from the back of the vehicle. When I started driving, on a city street, white smoke began billowing from the exhaust. The smoke was so thick that I couldn't see anything behind me. I immediately called the Ford dealership and made an appointment to get it looked at again. This time they informed me that coolant was leaking into one of the cylinders and that I would need a new engine and it was going to cost $7,300. My car has been in the shop now for almost two weeks waiting for the extended warranty company to make a decision on whether or not they will pay for the repair. Tsb 19-2346 addresses the issue but the vehicle owner still has to pay for the repair if they don't have a warranty or it doesn't cover it. The first incident was on 7/22/20 and the final incident was on 8/14/20.
The contact owns a 2016 Ford Fusion. The contact stated that while in reverse, his daughter was unable to shift the transmission shifter. The vehicle was towed to the local dealer mountain view Ford located at 301 E 20th St, chattanooga, tn 37408, who diagnosed that the transmission shifter cable was defective and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the NHTSA campaign number: 19V362000 (power train). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 103,000.
On Monday 08/10/2020 park my vehicle in the morning and then came back to the car in the afternoon. It had started and was able to move the shifter but with no result from the transmission and no gear indication on display. Vehicle had to be towed and taken to a Ford dealership the next day. Advised that the shifter cable was broken and needs to be replace. Was informed that my car was ready for pick up on Friday 08/15/2020. On Monday 08/17/2020 had taken vehicle back to the dealership to adjust shifter cable linkage because the shifter was found that it could accidentally shift into neutral from drive with the smallest amount of pressure. Dealership verified that cable shifter required adjustment. On Thursday 08/20/2020 vehicle was completely repaired by Ford dealership.
The contact called on behalf of her grand-daughter who owns a 2016 Ford Fusion. After turning into the school's parking lot and parking the vehicle, her granddaughter placed the vehicle in park, however the vehicle rolled backwards. No warning light was illuminated. The contact's grand-daughter engaged the parking brake to prevent the vehicle from rolling backwards. The contact's grand-daughter was nearby the dealer anderson Ford of St. Joseph (2207 N belt hwy, saint joseph, mo 64506) asked for assistance. The vehicle was diagnosed that the shifter cable bushing failed and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA campaign number: 19V362000 (power train) as a possible solution however, the VIN was not included. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA to file a complaint. The failure mileage was approximately 72,593.
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was in a drive thru, she had placed the vehicle into park and released her foot off the brake pedal. Upon releasing her foot off the brake pedal, the vehicle rolled backwards without warning, causing her to abruptly depress the brake pedal. Due to the failure, the vehicle was towed to tom denchel Ford country hermiston sales & leasing (555 S hwy 395, hermiston, or 97838) where they stated that the transmission bushing failed. Upon investigation, the contact linked his failure to NHTSA campaign number: 19V362000 (power train) however, the VIN was not included in the recall. The dealer was notified of the failure and referred him to the manufacturer. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was 102,000.
Stopped car. Shifted into park, but car rolls. Will not shift into any gear. Will not start. Towed to hilbish Ford in kannapolis, nc. Dealer says it is the shifter cable bushing. Google search reveals that Ford has recalled Ford Fusion model years 2014-2016 for this same exact problem, yet the dealership says my car is not included in the recall and are charging me over $300 for repairs.
Ford dealership is stating engine and transmission needs to be replaced. They said this is a known issue with the 1.5L engine and Ford is aware of it. They've never seen the transmission go at the same time. Estimated repairs are $6,300. I'm the original owner, regularly maintained, with 95,000 miles on it. Just turned 4 years old.
I have had my car for only 3 months now. Absolutely no signs that anything was bad or starting to go out. I was driving with my daughter leaving the bank and my car dies in the middle of the rd in a curve!!! the wrench tool light pops up and says see owner manual/ in the manual this indicates a power train/ AWD problem. The car when started idles very rough and doesn't want to accelerate. I have read other complaints that is exactly like mine with the 2016 Ford Fusion. I am a single mom of 4 and only have this car. I am getting it to a mechanic to see what shows up. From what I have seen on other complaints it has to do with failure of the throttle body sensor! had someone been behind me we could've been hit due to the car stalling in the rd! luckily I was going down hill and was able to coast onto a side road!! thank god! many other cars the same as mine are experiencing this! please investigate this problem and recall the parts associated with it!! this is extremely dangerous especially where I live( mountains) with winding roads and less visibility for a car behind me if I stall out in a curve like I did today! I was driving on a secondary road when this happened, near the main road.
My 2016 Ford Fusion titanium rolled away from where it was parked on a flat concrete surface. It went down the driveway, across the street, and approximately 30 to 40 feet into a wooden area before trees stopped it. The car needs the key in close enough proximity to start. The key was in my purse in my house. The car, when on, needs to have the brake compressed to take it from park to drive or park to reverse or park to any other gear. So, no key. No compressed brake. No manual change of gears. Yet, it still rolled away. Something happened with the gear shifter. You don't have to have the key in or by the car. It doesn't have to be started. You don't have to have your foot on the brake. And it goes out of park to any other gear. No key. Not on. No brake. I had the nc highway patrol come and the officer did a report. I have contacted my insurance company.
I backed my vehicle out of the driveway at 4408 alan kent dr, killeen, tx, I then proceeded to put it in drive when it would not go beyond neutral. My car had to be towed back to my residence.
A D V E R T I S E M E N T S
- Queen Creek, AZ, USA