This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went to put my car in reverse to back out of a parking lot and when I went to put it in drive the vehicle did not move from reverse, almost resulting in a crash. I then tried to shift to park and it still remained in reverse. I later tried to shift to park and it still wouldn't shift so I turned it off and tried to turn it back on and wouldn't turn on because the vehicle was not in park. I left it in reverse with the parking brake on and the next morning had it towed to shawnee mission Ford.
Yesterday, I put my car in reverse to get out of a parking space. When I shifted my automatic into drive, the car continued to back up. I put my car into park to see what was wrong. Although my shifter was in park, my car was stuck in neutral and began to coast forward. I unable to get my car into part. Ford sent me a recall notice that states that this is a problem (safety recall notice 18S29/ NHTSA recall 18V471). I had my car towed to the nearest Ford dealership (bob davidson Ford). The next morning the dealership service department called and I would have to pay $576 to repair the faulty part that is subject to the recall. That makes absolutely no sense. First, why should I have to pay to have an unsafe part put in my car until the correct part is available and why should I pay for any repair of a part that is subject to a safety recall?
When driving my check engine light randomly turns on, on the freeway, street, turning, etc. And then it says check manual. The car starts shaking and you can't accelerate. In order to get where I need to be I have to pull over constantly and restart the car. I got it checked at auto zone and it said it was the throttle body actuator stuck in the open position. Oh and becomes more difficult to steer the vehicle when the error pops up.
NHTSA campaign number: 18V471000 we had this exact issue, but have not been notified of a recall. We got out at a rest area, when we returned the dash showed us in a different gear then the car was actually in. When at dealership they stated that the part they needed to replace was the same part that was under the above recall, however our VIN number is not showing up"?"
Ford Fusion shifting cable comes off due to bushing being deteriorated causing car to go in reverse while in park. Due to this unofficial recall my car went backwards into a building uncontrollably.
- Lafayette, LA, USA
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The contact owns a 2016 Ford Fusion. The contact stated that the gear shifter remained stuck in neutral when shifting from the park position. The vehicle was not able to shift back into park and the emergency brake was activated in order for the vehicle not to roll away. The vehicle was not drivable due to the failure. The dealer cronin Ford (10700 new haven rd, harrison, oh 45030, 1-(513) 367-5300) however the parts were not available for NHTSA campaign number: 18V471000 (power train). A loaner vehicle was not provided. The manufacturer was notified of the failure. The approximate failure mileage was 95,000. VIN tool confirms parts not available.
Transmission popped out of park while being unattended and rolled backwards and struck a parked vehicle. The vehicle was in park when the driver exited the vehicle while working to photograph another vehicle for his job duties. While the driver was outside of the vehicle taking photos, the car popped out of gear and rolled backwards and struck a parked vehicle.
Pulled into driveway at home. The car had stopped, and I went to put it in park from drive. Upon movement the shifter became stuck into reverse and on the dash, it read reverse, but the shifter was pushed up to the (P) park mark. The shifter would not move, and car started to roll backward. The brake pedal was stiff and would not move. I pulled the emergency brake. I later found out it was the shifting mechanism that had broke. The bushing that connects the shifting cable to the transmission brake.
The contact owns a 2016 Ford Fusion. While driving approximately 5 mph, the vehicle rolled away independently without warning. The vehicle was towed to autonation Ford St. Petersburg (2525 34th St. N, St. Petersburg, fl) where it was determined that it was included in NHTSA campaign number: 18V471000 (power train). The dealer stated that the parts to perform the repair were unavailable. The manufacturer was notified of the failure, but did not assist. The failure mileage was 52,504. VIN tool confirms parts not available.
The contact owns a 2016 Ford Fusion. While the vehicle was parked, it began to roll forward. The contact depressed the brake pedal to stop the vehicle. The contact shifted into park, but the panel displayed drive. There were no warning indicators illuminated. The vehicle was towed to david stanley Ford of midwest city, llc (6601 SE 29th St, midwest city, ok 73110, (405) 733-1611), but was not diagnosed or repaired. The contact was advised to call the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 72,000.
Vehicle was stopped and being placed into park from drive. Upon movement the shifter became stuck in neutral. Was able to move to move the shifter to park but vehicle screen read transmission in neutral. Towed the vehicle to camelback Ford and was advised the shifting mechanism had broken. The bushing that connects the shifting cable to the transmission had broken recall 18V471000. Ford refused to replace as VIN was not in the batch affected currently.
The contact owns a 2016 Ford Fusion. While driving 80 mph, the vehicle hesitated and an abnormal grinding noise was heard when shifting gears. The contact stated that the check engine warning indicator illuminated. The contact called sunrise Buick GMC covington pike at (901) 372-8000 (1800 covington pike, memphis, tn 38128) and was informed to call NHTSA. The vehicle was not diagnosed or repaired. The manufacturer was notified and also advised the contact to call NHTSA. The failure mileage was 74,000.
The contact owns a 2016 Ford Fusion. While driving approximately 70 mph, the vehicle lost acceleration and the wrench icon illuminated. The contact coasted the vehicle to the shoulder of the road. The vehicle was towed to the dealer (packey webb Ford, 1815 ogden avenue, downers grove, il 60515) where it was diagnosed that the throttle body failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
The contact owns a 2016 Ford Fusion. While the vehicle was parked in the driveway on an incline, it inadvertently rolled away. The contact stated that the passenger jumped back inside the vehicle and stopped it in the middle of the street. After the failure, the vehicle failed to engage in any gear. The vehicle was towed to the dealer (holman Ford turnersville, 3641 route 42 S, turnersville, New Jersey 08012) where it was diagnosed that the shift cable detached and needed replacement. The dealer also stated that the VIN was not included in NHTSA campaign number: 18V471000 (power train). The vehicle was not repaired. The manufacturer was made aware of the failure and case number: Cas-15384719 was filed. The approximate failure mileage was 108,000.
The contact owns a 2016 Ford Fusion. The contact called on behalf of the driver and stated, that the gear shifter failed to shift out of park. The vehicle was towed to the contact's residence. The vehicle was later taken to autonation Ford tustin (2 auto center dr., tustin, ca 92782, (714) 627-5558), but the failure was not diagnosed. The dealer stated that parts were not available for NHTSA campaign numbers: 18V167000 (steering) and 18V471000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified. The approximate failure mileage was 58,828. Parts distribution disconnect for NHTSA campaign number: 18V167000 (steering) and VIN tool confirms parts not available for NHTSA campaign number: 18V471000 (power train).
2016 Ford Fusion S auto transmission shift cable linkage bushing broke, I went to Ford dealership el cajon main street, to ask them if my car under this warranty this said bring your car next week your car not under warranty you have 36800 miles. We will charge you.
The contact owns a 2016 Ford Fusion. While attempting to park the vehicle, the contact shifted into park with the brake pedal depressed; however, the vehicle proceeded to move forward. The contact immediately turned the engine off, waited a moment, and restarted the engine. Afterwards, the vehicle was able to shift into park. The vehicle was not taken to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 50,000.
Engine loses engine power when driving. Pressing the accelerator pedal does nothing. Must coast or brake until the car stops. Power steering, braking, and climate control systems remain functional; radio remains on; turn signals did not work. 'trans not in park' message appears on the display. Event has occurred three times when driving at highway speeds. Cruise control was on and set during at least two times out of the three events. Car may be restarted after coming to a stop, shifting into park and turning key to off. Appears to 'reset' to work correctly until the next unexpected event occurs. Check engine light does not come on. Chime occurs after the loss of engine power. The car does not shake during or before event. Have not experienced any harsh or delayed shifting when starting from stop or after slowing and trying to accelerate. Three identical instances have occurred since driving this car. In one of the three instances, the key was bumped with a knee. Present milage is about 48000. Car was obtained in 12/2016. Local Ford dealer states that there are no recalls or services outstanding for this vehicle; did not know of any reported problems like this. On May 15, 2018 wes myers at bob sight Ford in lee's summit, Missouri checked two other Fusion and noted that this same problem will occur if the key is barely rotated back - not so much as to think it should turn off the engine. As such, he did not find anything 'wrong' since other vehicles exhibit the same problem; replacing the ignition switch with another that has the same problem would not provide a fix. Also stated that unless the car was still under the bumper to bumper warranty, that Ford would not take any action. The vehicle leasing company (enterprise) has not issued any notices stating this is a known issue with the vehicle. NHTSA 9/19/2016, blacklick, oh, is similar issue.
The contact owns a 2016 Ford Fusion. After parking the vehicle and shifting the gear shifter to park, the contact noticed that the vehicle displayed neutral instead of park. The vehicle started to roll away and the contact had to engage the emergency parking brake in order to stop the vehicle. The contact notified aaa and the technician placed the shift cable back in the correct position because it was loose. The vehicle was then taken to the dealer (fiesta Ford, 78990 varner rd, indio, ca 92203, (760) 772-8000) where it was diagnosed that the transmission shift cable fractured and needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 60,169.
Car stopped accelerating in the middle of the highway, yellow wrench light came on and airbag light came on. The car started shaking and came to a complete stop. I barely made it to safety on the highway full of cars. I pulled over and turned it off because it wouldn't drive. I turned it back on and it drove fine. I have researched this and realized this has been happening to thousands of people who own 2016 Fusion and yet there is no recall. I am terrified of driving it. It seems to be the throttle body that needs complete replacement but at expense of the owner despite thousands of cases. How can this be? please advise.
A D V E R T I S E M E N T S
- Shawnee, KS, USA