This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall my car started to have no electricity this morning and couldn't start. When I charged, the steering wheel was locked, it was difficult to turn, it was difficult to use.suddenly no electricity, I dont know what the situation is.
2016 Ford Fusion. After stopping the vehicle and shifting to the park position, the transmission display indicated that the transmission was in the sports mode. When attempting to exit the vehicle the alarm began to chime and the vehicle erroneously rolled forward. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA recall campaign
The contact owns a 2016 Ford Fusion. The contact stated that while driving 15 mph, the vehicle stalled with the engine light illuminated. The contact also stated that an abnormal noise was detected coming from the front driver side of the vehicle. The contact also stated that after refueling the vehicle, the vehicle hesitated to start. The vehicle was taken to gene messer Ford lubbock (6000 19th South, lubbock, tx 79407, (806) 793-2727) where the contact was informed that the purge valve needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 47,000.
The contact owns a 2016 Ford Fusion. The contact stated that after stopping the vehicle and shifting to the park position, the transmission display indicated that the transmission was in the sports mode. When attempting to exit the vehicle the alarm began to chime and the vehicle erroneously rolled forward. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA recall campaign number: 18V471000 (power train) although the vehicle experienced the same failure listed in the recall. The failure mileage was 81,000.
I pulled into the gas station parking lot, and put my car in park. I began to get out of my car and it started rolling backwards. I got back in and found that my transmission was stuck in the neutral position. I could not get it in the park position.
- East Point, GA, USA
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Takata recall. The contact owns a 2016 Ford Fusion. The contact was not notified of NHTSA campaign numbers: 18V167000 (steering) and 18V471000 (power train) until after the vehicle was involved in a crash. The contact stated that there was a sudden loss of direction with the steering wheel while driving approximately 45 mph. As a result, the contact lost control and crashed into a tree. The front driver and passenger side air bags deployed; however, the driver sustained injuries to the face, left shoulder, and forehead. Medical attention was required. The vehicle was towed to a yard and then to manheim baltimore-Washington Ford (7120 dorsey run rd, elkridge, md 21075, 1-(800) 533-2923) so it could be diagnosed by the insurance company or the manufacturer. The vehicle was extensively damaged. A police report was filed. The manufacturer was contacted. The approximate failure mileage was 41,000.
Car will sound like someone is reeving their engine behind me but its the car. Then car will shut down as I am driving down the road. Everything still works but can not get the car to move. Try to hit the gas pedal and nothing happens. Went to advanced auto and they said it was code P1450 the guy explained it to me as the fuel vapor canisters the purge valves does not operate properly resulting in abnormal pressure changes in the fuel tank.
The contact owns a 2016 Ford Fusion. After starting the vehicle and switching the shifter into reverse, the transmission would not remain in gear. The vehicle was unable to be driven due to the failure. The vehicle was towed to the local dealer (parks Ford, 3333 N. main St., gainesville, fl) where it was diagnosed that the bushing wire from the transmission shift cable fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 18V471000 (power train), although the failure was the same. The failure mileage was 68,000.
The contact owns a 2016 Ford Fusion. While driving approximately 10 mph, the vehicle came to a stop and failed to engage in park. The contact depressed the brake pedal and applied the emergency brake. The vehicle was driven to D-patrick Ford Lincoln (1100 E walnut street, evansville, in 47714) where it was diagnosed that the shift cable was fractured and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,395.
My transmission cable came off due to plastic bushing, that attaches cable end to transmission shifter arm in engine compartment. My shifter inside car was in park but transmission was in reverse and rolled away. Could not start it until I moved transmission lever to park position. Cheap plastic bushing... needs upgraded.
Problem description: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford escape, and 2013-2016 Ford Fusion vehicles, equipped with six- speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. This issue is listed in the NHTSA campaign number 18V-471 but my vehicles individual VIN isn't listed in the recal along with other 2016 Ford Fusion listed in the recall.
When I was leasing this vehicle the power steering system assault light started coming on then piwer steering stopped working and I had no power steering at all. My transmission also failed. Ford dealer refused to fix it because I was over the lease mileage. I was sent home with the car without power steering and in need of transmission replacement. The mechanic told me to pay the 3.000 to fix it because I was risking my life. The manager said there was nothing he could do under the lease warranty. But it was a lease and I did not have the money for repairs. I later discovered 5 recalls for the car. I was only notified of two, steering and transmission. This was in the past few months when I no longer have the car.. accidents occurred before the steering completely failed. Both involved the car moving without accelerating. It was on a town street at a light both times. I was behind another car both times as well. My car insurance has gone up because of these accidents and I have severe back pain from driving all those months with no power steering. But I had no choice as a single mother working many different locations requiring daily travel. Also, I have to look back for the correct date of when I brought the car for service and was refused repairs by the Ford dealership mechanic department where I leased it, even though the issues were car defects. Therefore, I entered January of 2017, since it was either during 2016 or beginning of 2017 that these issues surfaced. Also, one of these accidents where the car moved without accelerating did mot involve a police report, only the exchange of insurance information. The car speed is not saving in the box below. I was coming to a stop in one accident and was stopped completely during another. This is my best recall of the information.
The Ford reference number for this recall is 18S20 - replace shifter cable bushings. This recall needs to be expanded to cover all Ford Fusion from 2014 - 2016 that were built between January 1, 2014 - December 31, 2015. Currently the recall only covers the following: 2014-16 Ford Fusion vehicles built at hermosillo stamping and assembly plant between June 2, 2014 and Aug. 31, 2015 unfortunately, my this happen to me recently. My vehicle was manufactured in October 2015 so it was not covered under the recall and cost me $220 to have a plastic bushing replaced. Lucky the day that my car got stuck in reverse was a day I decided to go home instead of to my appointment where I would have parked on an incline where damage would have occurred not only to my car, but to other property, as well as, someone could have been injured or killed. Appears that these bushings are failing at an alarming rate. Demand a recall be extended to cover all Ford Fusion made from all plants from January 1, 2014 - December 31, 2015 for - 2014 - 2016 Ford Fusion
The contact owns a 2016 Ford Fusion. While the vehicle was in drive, it shifted out of gear without warning. The gear was unable to manually be maneuvered into park. The contact performed an interim adjustment by opening the hood and pushing the lever near the shift cable forward to place the gear in park. Koons Ford (1051 E broad St, falls church, va, 703-241-7250) replaced the bushings connecting the shift cable to the transmission. The vehicle was excluded from NHTSA campaign number: 18V471000 (power train); however, the vehicle exhibited the same failure related to the recall. The manufacturer was notified and stated that the vehicle was excluded from the recall. The manufacturer suggested the dealer repair the vehicle. The vehicle was repaired. The approximate failure mileage was 98,000.
The contact owns a 2016 Ford Fusion. While the vehicle was in the park position with the ignition on, the gear shift locked in the park position. The contact called aaa and it was determined that the transmission cable detached from the vehicle. The vehicle was towed to westway Ford of irving (801 airport freeway, irving, Texas 75062, (972) 584-9033), but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was 76,188. The VIN was invalid.
Ford issues two safety recalls in North America 2014-16 Ford Fusion vehicles built at hermosillo stamping and assembly plant between June 2, 2014 and Aug. 31, 2015 select 2013-16 model year Ford Fusion and 2013-14 Ford escape vehicles to replace shifter cable bushings Ford is issuing a safety recall in North America for approximately 550,000 2013-16 model year Ford Fusion and 2013-14 Ford escape vehicles to replace shifter cable bushings. On affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. The condition could allow the driver to move the shift lever to 'park' and remove the ignition key, while the transmission may not be in 'park, ' with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash. Ford is not aware of any accidents or injuries related to this condition. This happen to me and now Ford is not honoring the recall stating it does not apply to my vehicle after investigating which plant assembly made my vehicle by the VIN number it shows...plant city: Hermosillo -- manufacturer: Ford Motor Company, Mexico..
The contact owns a 2016 Ford Fusion. While stationary, the vehicle's transmission malfunctioned. The contacted stated that the gear shifter erroneously detected that the vehicle was in reverse while it was parked. Jim bass Ford (4032 West houston harte expressway, san angelo, Texas 76901, (325) 949-4621) was made aware of the failure and diagnosed that the shifter cable fractured and needed to be replaced. In addition, the dealer stated that the part would have to be ordered. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA campaign number: 18V471000 (power train) as the cause of the failure. The failure mileage was approximately 43,000.
The contact owns a 2016 Ford Fusion. The contact stated that the transmission was in a different gear than the gear that was selected by the contact. After reversing, the contact changed the gear to drive, but the vehicle kept reversing. The vehicle was towed to sunrise Ford (5435 us-1, fort pierce, fl 34982, (772) 461-6000) where the contact was informed that the bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Flushing, NY, USA