This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Fusion. While driving 45 mph, the vehicle stalled without warning. When the vehicle was restarted, the instrument panel lighting failed to illuminate. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
Takata recall. First is due we had was this time last year where a blown head gasket caused us to have to replace the entire engine at 52,000. Today we go to leave an the car says it's in N when it's actually in park. Will not allow us to move shifter but the key is able to be removed as well as you can easily push the car and move it like it was in N again with no key in ignition. Please help direct us in the right direction
Engine unexpectedly shuts off while driving. While driving at low speed in parking lot I went over a bump and then the engine shut off. Odometer is at approximately 44000. This occurred once before several months ago under the same conditions but I was not sure what to make of it.
The vehicle was in motion going about 40 mph when it suddenly lost power and the engine began running rough. The car just slowed suddenly. This happened four times before Ford could get the code to show up. It was the electronic throttle body.
Wrench light is on once I start the car (still in park) in driveway. After driving about 50 feet and I come to a complete stop once I hit the gas to accelerate my car does not go forward and if it does it will slowly jut forward, repeats this action over and over again until car is turned off and restarted. Once car is restarted the wrench light turns off. This has occurred three seperate times about two to three months apart each time. Ford claims they are unable to diagnose the problem. I do not feel safe in my vehicle. Very scary to turn in front of oncoming traffic when you don't know if your car is going to actually accelerate or not.
- Geneva, IL, USA
Search CarComplaints.com for these popular complaint phrases...
While driving the vehicle at a low speed (about 10 mph) in traffic, the car shut off. As I pushed on the gas pedal, it felt as though it was stalling or jutting forward, and then the car would turn off. I was able to turn the car back on and exit the highway to park, and the car turned off once more as I was exiting. I parked the car, was able to turn it back on and attempted to drive it around the parking lot. The car was towed to a car shop in which they were unable to indicate any problems as a day later they were able to drive it perfectly normally. It has not happened since, this happened about five months ago.
In February of 2016 the engine seemed to be mis-firing. Took to dealer and dealer pulled fault code for #3 cylinder mis-fire and recommended spark plug change. Had spark plugs changed and car seemed to be a little better. February 2018 the problem got much worse and actually stalled for coolant temperature but the car had just been started. Took to dealer and they again diagnosed #3 cylinder mis-fire. Cylinder pressure test failed. Dealer took engine apart and found that signs of overheating in just that cylinder which damaged the cylinder gasket and allowed coolant to leak into the cylinder. The cylinder was damaged and the dealer request engine change. There is a Ford recall very similar to this for like vehicles but this particular model is not included. The recall # is 17V209000. Ford's recall # is 17S09. The problem I have is that the warranty company will not cooperate with the dealers findings and will not pay for the repair. The engine is currently torn apart with a very large labor bill already and now a new engine is needed for a defect in the way it was built. Currently without a car and a very large repair bill that I can't afford. Please look into why this model year has not been included with the current recall. Please help! the vehicle is currently at castle Ford in Michigan city, in 46360. They have all the information of the diagnostics there.
My 2015 Fusion SE gear will not shift. It is stuck and reverse. Tried to shift gears and now that my car is not in park engine will not turn on. I just got my car two months ago. A relative also had this problem and was told it could be the shift cable.
I literally just bought this car and within 15 min of driving off the lot it stalled multiple times in the drive thru and then again when pulling onto the road and oncoming traffic almost hit us. Terrifying.
Depress the accelerator and often the vehicle has no power. Sputters and then the engine revs high and takes off. Often during driving the RPM gauge will spike, loss of power occurs and then the vehicle jerks and power is restored. Does not matter the length of time the vehicle is driven, these incidents happen every day, every time the vehicle is driven. Just purchased the vehicle on 2-12-2018, used with 46xxx miles on it.
The contact owns a 2015 Ford Fusion. While the vehicle was stationary, it would not start immediately after the vehicle was filled with fuel. In addition, while driving various speeds, the vehicle stalled without warning. The contact also stated that the check engine indicator remained illuminated. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 60,000.
Imagine driving at normal speed when suddenly you suffer complete engine power loss. The power steering, braking, lighting and climate control systems remain fully functional so you have no clear clue on what is occurring, however you know the vehicle no longer remains operational and you come to a complete stop in the middle of the road.
Car stopped dead while driving 65 miles an hour on hightway. I was able to get car over to side of road and tried to start car it stalled out multiple times once started engine light went on. Brought to dealer who only replaced battery. Car engine light still going on and it is still stalling. This is the 2nd time in 6 months this has happend to this Ford Fusion it is only 2 years old.
In October 2017 my Fusion stalled out four times (three various days and one day 15 minutes between stalls) and again on November 4th. Each time I was driving less than 10 mph; four times on a city street and once in a parking lot. In each case I had been driving for an hour or more and then stopped and turned off the car for a period of time (1/2 hour or so). When I got into the car to drive away the car would start normally and then within a few minutes after the car was put into drive and moving it would start to sputter and shake and then stall out. In each case no engine check light came on. I would wait a few seconds, press the start button, the engine would crank a few times, and then it would start. Each time this occurred I ran a vehicle health report and nothing was noted. The car was taken to a Ford dealer where they could not replicate the issue. In doing research, I believe there is an issue with the fuel injection throttle body.
The contact owns a 2015 Ford Fusion. The contact stated that while driving at 40 mph, the vehicle lost power without warning. The vehicle was towed to an independent mechanic where the mechanic was unable to provide a diagnosis. The vehicle was then towed to sayville Ford located at 5686 sunrise hwy, sayville, NY 11782 where it was diagnosed that coolant was leaking and being burned inside the engine manifold and the cooler intake manifold, related gaskets and seals needed to be replaced. The vehicle was repaired, however, the check engine light illuminated and the vehicle was taken back to Sable Ford, where the vehicle had not yet been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The approximate failure mileage was 83,000...updated 10/25/17
I was on the freeway and my Fusion started shaking violently, the engine light came on, and I lost power. I had to pull over as quickly as possible. Lucky for me it was a Saturday morning and not many people were on the road. I could have easily been in an accident otherwise.
While going in reverse down an incline all the dash lights turn on and steering locks up. This also happens when turning and braking at the same time. On the city streets is when it was first notice. After having the dealer computer read out and my repair shop read out both said the same thing. This repair had to be made. Right front passenger side wheel ABS sensor and harness and had to remove and replace the wheel speed ABS sensor and harness. I have uploaded all repair/bill and diagnostics on this 2015 car. No recalls for this problem have been reported to the maker as of yet and I have called the maker of this car's customer service dept and also on line to the facebook website and have filed a report. Updated 06/01/17
The contact owned a 2015 Ford Fusion. While driving approximately 45 mph, the contact turned on the air conditioning and smoke appeared from the vents. The contact had to stop and exit the vehicle. The police department issued an unintentional fire report. The fire department extinguished the fire and also filed a report. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,000.
While driving, my vehicle overheated. Checked coolant level, and it was less than half full. I refilled coolant to recommended level, and proceeded to drive. Two weeks later, it overheated again, and my coolant was low again. Refilled and monitored for leaks. No leaks. Then vehicle began misfiring. Diagnosed with cylinder 3 misfire. Replaced spark plugs and coil packs. Still misfiring. Rediagnosed with cylinder 3 misfire. Then it just died. Would not start. Acted as though it was flooding. Diagnosed with no additional issues by dealership. Then discovered tsb for a bolt that was backing out of the intercooler and into the manifold. This issue was allowing coolant to flood the manifold and cause misfiring. Got that fixed as well as the catalytic converter and turbo unit for the car which were damaged as a result of the coolant issue. $5,000 in repairs for a manufacturing defect that could have left my family and I stranded in the desert heat without A/C or in the sub-zero snowy mountains without heat since the vehicle would not even start. As a family, we travel extensively. This is definitely a safety issue!!!!!
A D V E R T I S E M E N T S
- Maricopa, AZ, USA