This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Fusion. The contact stated that the vehicle stalled while driving and would not restart. The vehicle was taken to felix sabates Ford Lincoln (7601 South blvd, charlotte, nc 28273) where it was determined not to be included in NHTSA campaign number: 18V735000 (fuel system). The manufacturer was made aware of the failure. The vehicle was diagnosed or repaired. The failure mileage was 69,200.
Right front brake hose blown. Engine fluid leak. Coolant is absorbed by engine to combustion chamber and come out as a white smoke through exhaust. All happened in a city street not even freeway. New engine needed and new brake hoses.
We have a 2015 Ford Fusion SE. We were the 2nd owner and purchased from a dealership. While driving the car it started sounding like fluid in the dashboard and the car started shaking. Then it started blowing out tons of white smoke out the tail pipe, then the check engine light came on. We pulled over, parked car. Let sit and cool down. There was oil, transmission fluid, and coolant in the car. We have done all oil changes and maintenance regularly. We had the car towed to the dealership. After several days they came back stating it is a manufacturer defect and that basically the car sucked in coolant through the engine and was burning (reason for white smoke). It ruined the engine. The manufacturer warranty was over at 60K miles........we have 65K and Ford is refusing to cover the issue even though this is a defect that on their end. Also the intake manifold was replaced at 46K miles. How can Ford state that they are not responsible? we paid $16K for a car we have had barely over a year and now a pile of scrap metal.
I have a 2015 Ford Fusion with 67,000 miles on it that seems to have the same problem as prior years engines with coolant leaking into the head. I now have to replace my engine as a result. I brought my car to the dealership and they said that they had another car - exact same as mine - with the same exact problem. The car wasn't starting and was running roughly, with liquid swooshing around in the car.
- Los Gatos, CA, USA
Search CarComplaints.com for these popular complaint phrases...
After refueling the vehicle is difficult to start, pumping the accelerator helps but the engine will stall suddenly within a few miles of the fill up. On two occasions I have lost power when driving on a major street with 1/4-1/2 tank of fuel. This stall is preceeded by a loud, disonate noise from the fuel filler. There is www information regarding failed purge valves, but most information is for earlier models. The Focus recall seems identical. This is obviously a safety issue and I have taken the caution to stay off the road after fueling till the engine is running smoothly. Codes checked with only one reading coming up -a year ago.
Seconds after starting the engine, it occasionally sputters to a stop when I begin to accelerate. Restarting the vehicle once or twice, the problem continues. Eventually, on the third or forth attempt, the engine runs fine without trouble. This problem occurs about once every four to six weeks. Other owners report the engine dying while driving at normal speeds. I have not experienced this. It only happens when I am parked, right after starting the engine, or when I begin to accelerate. The problem has not happened when the engine is warm, so far.
Engine sputters, loses powers, and stalls. This appears to happen after the car sits for a period of time around 20-60 minutes after having been driven and then is once again started and driven again. After being placed in gear and driven a very short distance (5-10 second low speed time wise) the engine will begin to exhibit the stalling symptoms of low RPM and hesitation and all associated systems will begin to malfunctions, I.e. headlights will flicker, brakes will lose power, accelerator will no longer function even if depressed 100% as car is drive by wire. This is an extreme safety concern. The vehicle losing power and not having all control systems functioning at 100% (throttle, braking, steering) on roadways and in parking lots places the driver, other drivers, and especially pedestrians at risk of injury and death as the vehicle unexpectedly loses power and others are not expecting the vehicle to act in such a manner and may not react accordingly. A pedestrian may not react properly to a car that lacks its normal stopping power, another vehicle may not stop for a car that is not accelerating as it was and is expected, etc. I was approached randomly at a gas station by another owner of a similar Ford Fusion describing the same symptoms asking if my car did this and explained to her that based on my research she's not alone and many other owners experience this same problem. Many dealers appear to be able unable to diagnose/resolve the issue, and my 2 attempts to contact a dealer to obtain service for the problem have resulted in the dealership not responding to the online service request form. I have had at least 4 stalling events now and am unable to obtain warranty services as dealerships have not responded to my maintenance requests. I have footage saved of the headlights flickering and vehicle stalling in a parking lot at low speed.
Filled up car w/ gas, car sputtered like it was not getting gas. Car shut off but power stayed on. Tried to start car again, & it sputtered again. I then pushed on accelerator to give gas, and car sputtered as I let off, then died, but still had power. Started car for 3rd time, and it continued to sputter, I pushed on accelerator, and put in drive, and as I drove about 20 meters, the car seemed to still sputter. Once I continued to drive, and get up to 30 to 40 mph, the car ran fine. Car started fine the next few hours, but then in the evening it did it again. I had to put hazards on due to being on a main road and the car would not acellerate and started sputtering again. My check engine light also has came on during this process. I have taken into auto shop and it reads that fuel pressure sensor needs replaced: Code P0087 fuel rail/system pressure - too low P2196 02 sensor signal stuck rich bank 1 sensor 1 P1450 unable to bleed up fuel tank vacuum. With the vehicle being well maintained and being less than 5 years old, I believe this should be taken in consideration due to being very unsafe to drive due to not knowing when the sputtering of the car will happen.
Vehicle occasionally idles rough and stalls while driving down the road. Restarts fine, sometimes not doing it again for days and sometimes doing the same thing multiple times on the same trip. Usually occurs under 40 mph, and is really becoming a safety concern for me and my family. 28,000 miles on the odometer.
After driving some distance (20-30 minutes, 15-20 miles) and stopping for a short break (5-10 minutes) to grocery shop, get take-out, etc. Starting the car up again and going - it stalls. Power stays on, but engine fluctuates RPM in a lunging fashion before puttering out. Car can restart with strain on the starter but will do the same thing again even if left idling in park after 1-2 minutes. Remedy I have found is to crank it, let the engine settle for 5 seconds, put in gear, let settle again, then gain rpms fairly quickly with a heavy acceleration. Once it shifts gears the first time it seems to behave.
I bought this vehicle used, it was still under 30 day limited warranty when car was sputtering badly at standing idle, driving or in park and even lost power. Engine light came on so I took it to shop. They diagnosed it as misfire in cylinder 2 and changed plugs and coil, had to use dealer parts because car refused after market that shop was using per warranty company. Took car home and after a few weeks car did same thing sputtering every morning and loss of power took it back to shop and they couldn't find anything wrong said diagnostics shows that it had lost power but they did not have anything they could fix. Took it home another few weeks/month went by and sputtering with engine light on again, took it back to shop again misfire in cylinder 2, mechanics changed plugs again. A month later engine sputtering started again and loss of power to charger ports in vehicle, light came on again waited over night to take it to be serviced at lunch break from work, on the way to work coolant light flashes on saying overheated for engine temperature, took it back to shop misfire cylinder 2 again and shop was baffled about low coolant level poured a gallon of coolant into vehicle did block test and pressure tests they can find nothing, friend mechanic says with codes he has gotten and his experience/ knowledge that there has to be a gasket leak letting coolant into engine. Have been dealing with this since end of July 2018
When in drive the car jerks very hard whenever it switches gears also the car would stall after putting it into drive sometimes it will not move forcing me to turn the ignition off and back on to try it again.
"takata recall" in addition to this recall, I have 2 outstanding recalls with a refusal to work on a misfire and engine issues. My car has shut down with no warning on the road, misfiring with no warning, and no information on these common engine failures was given to me. No proof has been given of issues and am being forced into purchasing a new engine. I have been refused all help and have been waiting about a month for answers.
Awhile back the car started making strange noises, that came from the fuel inlet behind the gas door, sounding like pressure escaping. Pressing the door in (capless fuel tank) confirms this, as the vacuum is released. Car idles rough, and in some cases, after refueling, it will immediately stall. Upon further research, it seems to happen to quite a few Fusion owners, with videos and forums posts to verify. Ford claims to not know of the issue, but just today issued a recall for a similar problem for the Focus model cars. It is the 2.0L turbo or naturally aspirated engines, and I have the 2.0L turbo. There have also been reports of cars stalling while in motion. Check engine light came on today, with a P1450 code.
This car has been in multiple times for loss of power and engine cutting out during acceleration. It has become dangerous. This is the ecoboost engine. Ford is not telling all about the dangers of this problem. I have almost been killed several times trying to accelerate into the roadway.
While I was driving down the highway I had a message that said low coolant that came on and went off within 5-10second, so I took my car to the dealership to have this checked out. They stated everything was ok and work find. A week later, II was driving down the highway again and a message came up and stayed on that says low coolant. I pull to the store to check my coolant level which was a little under maximum line. I started the car but couldn't not get it to accelerate. I took it to the dealership for the second this time but being towed this time and the company said it was an internal leak inside the motor damaging my cord and causing the engine to shut down. So now I have to replace the whole motor because of the damage to these cord.
Recall # 18S20: Hello there my shifter cable bushing which has been named in a recall failed last Thursday. I was backing out of my drive way with my kids in the car and the car got stuck in park, however the car was rolling and the display said the car was in neutral. I put the brake on and set the parking brake before turning the car off. I looked under the hood and sure enough the shifter cable was visible and disconnected from the transmission. I googled a picture of the part just to confirm and was able to determine that the white pieces and corrosion that were left behind were remnants of the cable bushing which looks like a white bead. The recall number is 18S20 and the notice instructs me to go to the local dealer to have this replaced. I contacted two local Ford dealers as instructed and they do not have the part. They stated that they would contact me when its available and the have no eta on part availability, however my vehicle is not drivable while I am waiting. I am a single parent with school aged children and I have to work and cannot afford a rental and there are no loaner cars being offered. I have two jobs and I had to resign from one job due to the inconvenience as the hours are late and there isn't any transportation available after a certain time.
The contact owns a 2015 Ford Fusion. The contact stated that the service engine warning indicator flashed. The dealer (bob lowth Ford, 3010 bemidji ave, bemidji, mn 56601, 218-308-6938) was notified of the failure and indicated that the purge valve assembly needed to be replaced. The manufacturer provided no remedy other than the dealer replacing the part. The contact stated that the vehicle was hesitant with a loss of engine power, stalled, and would crank, but not start. The vehicle was not repaired. The approximate failure mileage was 79,000. *
A D V E R T I S E M E N T S
- Matthews, NC, USA