This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle began to overheat while driving on interstate... warning light would blink and car would get extremely hot... coolant was leaking into the engine, internal leak, so warning light would appear about every 3 days vehicle has been properly maintenance and nothing done by owner to cause engine failure
Car stalls after starting. When pulling away from a parked position car will hesitate shudder and accelerator will not work. Engine light comes on. After sitting several minutes the car will restart and run normally until the next time the car is parked and shut off.
A1 incoming email: Documents from consumer re 2015 Ford Fusion lemon law. The vehicle was reprogrammed on September 30, 2016. The dealer stated no problem was found.
The contact owns a 2015 Ford Fusion. While driving at an unknown speed, the vehicle decelerated independently and stalled. The vehicle was able to restart. The failure recurred numerous times. The vehicle was taken to a dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,125.
The 2015 Fusion had a surge and the car jerked forward. My wife said that happened to her before. When it happened when I was in the car driving it we both looked at each other. This happened to us with the 2010 rav4 and the 2009 sienne that crashed into a tree. Please check this car for a computer problem.
- Boca Raton, FL, USA
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The contact owns a 2015 Ford Fusion. While at a stop and attempting to accelerate, the vehicle stalled. The vehicle was able to be restarted and the check engine warning indicator illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 44,000.
After the car has been off for some time. Put the car in reverse. After reversing out of spot, etc. And put the car into "L"; upon moving forward, the engine starts racing and lurches uncontrollably forward. Almost like the car is engine braking down a large hill, but no hill and is accelerating without applying brakes. This is the plug-in hybrid model. There is no incline when this happens.
The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was taken to a local dealer for an oil change and the technician noticed that the vehicle was leaking oil from the engine. The vehicle was repaired. The failure recurred and the vehicle was taken to a different dealer where it was diagnosed that the frame underneath the vehicle was drenched with oil, rendering the vehicle "hazardous". the manufacturer was made aware of the failure, but did not call back as promised over a week ago. The failure mileage was not provided.
03/2015 lost control of the breaks and had to use the parking breaks to attempt to stop me and U still hit another car. 07/09/2015 lost all control of breaks, instrument panel display turned white and the mft turned black, motor shut off. The dealer can't find the problem, they just do a computer reset and it temporarily fixes the problem but they reject me to put my child in this car!
On more than three occasions, the vehicle's engine has abruptly shut down while driving or coming to complete stop when the gear was in the drive position. This has also occurred while driving over 60 mph on the expressway and it poses a grave danger and safety risk. When the incidents occurred the console display read "transmission not in park". after the first two incidents, the vehicle was returned to rod baker Ford in joliet, Illinois for service (purchase location). They stated that they could not identify the problem, but I believe that they did not contact Ford or take the necessary steps to fix this serious defect. Most recently on June 22, 2015, the vehicle's engine shut down while coming to a stop when the gear was in drive......there is a serious and potentially life-threatening defect with my 2015 Ford Fusion and it must be repaired or replaced. I also suggest that Ford be informed to ensure that other affected vehicles are either repaired or replaced....updated 09/08/15 updated 10/26/2017
While driving on hwy 27A at 65 mph [xxx] reached under the steering column, bumping the ignition switch. This bump caused the motor to cut off. [xxx] was able to pull off the road and restart the vehicle. This happened again in our driveway. [xxx] had pulled out of the garage and placed the vehicle in park as [xxx] explained where the steering wheel adjustment was located. When [xxx] reached under the steering column he bumped the ignition switch or keys and the motor cut off. We returned the vehicle to the our garage and contacted Ford of ocala for a service appt. On 5/2 we delivered the car to Ford/ocala. [xxx] said they couldn't fix the problem we explained. Then [xxx] got into the car with Ms. Leathers keys and repeated shut the vehicle off by bumping the key/ignition switch. [xxx] was another employee in the shop who witnessed this happening. [xxx] said he needed to contact troubleshooting and that couldn't happen until Monday. 5/4 I contacted Ford/ocala and they informed me that the work was done, under warranty, and that they changed the keychain and that fixed the problem. Only the key chain we were using when we witnessed the shutdown was not the one Ford/ocala had. I spoke to [xxx] at Ford customer relations and she said we could test our key chain and the modified key chain in the Fusion. [xxx] went on 5/8 to try the vehicle, with the modified key chain and [xxx], the service mgr in the passenger seat. Again, [xxx] reached under the steering column, bumped the ignition switch/key chain and the motor cut off. [xxx] responded that the car was suppose to work like that. She then said we had to get the car off their lot. The vehicle is dangerous and no one should drive it. The car is still at Ford of ocala. The ignition switch if bumped can cut the motor off. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 Ford Fusion. While driving at 35 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after three attempts. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 770.
I rented a 2015 Ford Fusion SE4 for 2 weeks from enterprise rental car location at 2090 N SR7, hollywood, fl 33021, ph.no. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so I stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, I was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. I demonstrated this same procedure to the enterprise agent, but felt that NHTSA and Ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed Ford with a similar report to this one. VIN: [xxx] fl tag # [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was driving southbound on I-75 almost to perrysburg in the middle lane and my car completely shut off. My car was still in drive, but all the lights on my dash went black and when I pressed on the gas pedal I wasn't going anywhere. There was a truck next to me in the right hand lane, I waited for it to pass and then got over. I finally made it to the shoulder and put my car in park. I then waited a couple minutes and restarted my car.
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- Cleveland, TN, USA