After my husband park the car started to moved backwards ( rollaway issue) took the car to the dealer and they charged us almost $ 700 because even that in online that is a recall for the rollaway issue for all Ford 2013/2016 they said that the VIN is not listed as a recall but the car was assembled 5 days after the recall cut out date.. so I asked if wa 5 days after means they used the same parts maybe but Ford is willing to refund all my money... since is very clear that is a rollaway issue and is not fair that we paid for that.

- Sunnyvale, CA, USA

The contact owns a 2014 Ford Fusion. When the contact's wife placed the vehicle into reverse and depressed the accelerator pedal, the vehicle seized. The vehicle was taken to southwest Ford (4001 interstate hwy 30, greenville, tx 75402, 903-455-7222) where it was diagnosed that the shifter cable fractured. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 18V471000 (power train). The vehicle was repaired. The manufacturer was notified and stated that the vehicle was not included in a recall. The failure mileage was approximately 105,000.

- Wolfe City, TX, USA

The contact owns a 2014 Ford Fusion. While the contact attempted to reverse from a parking space, the vehicle did not engage in any gear. The gear shift moved, but none of the letters illuminated when a gear was selected. The vehicle was towed to angela krause Ford (1575 mansell road, alpharetta, ga 30009) where it was diagnosed that the bushing that attached to the shifter cable fractured and needed replacement. The manufacturer was notified of the failure and provided case number: Cas16272770. The vehicle was not repaired. The approximate failure mileage was 120,000.

- Roswell, GA, USA

Recall 18S20 for the shifter bushing back my car up stopped shifted into drivr from reverse let off the break then put into drive hit the gas and almost smashed my niegbor car car was still in reverse not drive. Put car in park went to get out and car stated to move in revese was still engaged shut off the car now it would not start still in reverse looked up on internet found the issue was the bad busshing on the shifter caused it to jump off look at it and that is what happen took to dealer they said all the other cars around mine year was covered but not my VIN? this could have been bad if my wife was in it or if I had hit the gas hard to take off and it went backwards they need to recall all Fusion 2013 2014 2015 not just some

- Ferndale, MI, USA

Air conditioning clutch broke off the compressor. Since the car is only 4 years old, I don't think it should have happened. Has this happened to other cars that are less than 5 years old? the system worked one day and not the next. Only record I have is the bill that I paid to have it fixed.

- Tucson, AZ, USA

The car has been making a noise for over a year, while it was still under warranty I was told it was no big deal, but now it has cascaded into a full transmission failure. My car is only 4 years old and doesn't even have 100,000 miles yet.I bought a hybrid so it would last longer, not shorter than the average car

- Akron, OH, USA

The contact owns a 2014 Ford Fusion. When the contact attempted to place the vehicle in park, the vehicle started moving forward and made a chiming noise. In addition, the "transmission not in park" indicator illuminated. The vehicle was towed to stearns Ford (602 alamance rd, burlington, nc 27215) where they stated that the vehicle was not included in NHTSA campaign number: 18V471000 (power train). The manufacturer was also contacted and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was 55,000.

- Elon, NC, USA

Engine stalls due to fuel vacuum. When driving the engine to will stall under low rpms especially when pulling out of driveaway and at stop signs. This happens daily.

- Shelby, NC, USA

I removed my ignition key from the car after parking and putting the shifter into the park position, but the car began rolling backwards. I had to immediately apply the emergency brake to stop my car from hitting another car. I researched online and discovered that there was a recall issued on my year make and model car for the exact same problem that I am having. However, I contacted Ford and they indicated that there is no current recall on my car for this issue, and yet my car was manufactured during the time of the noted defects. Please see recall information found online below: Power train:automatic transmission:lever and linkage:floor shift summary Ford Motor Company (Ford) is recalling certain 2013-2014 Ford escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. Consequence if the vehicle is exited without the transmission being in park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash. What owners should do Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall is expected to begin July 30, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

- Wilson, NC, USA

The contact owns a 2014 Ford Fusion. While attempting to drive the vehicle, the gear shifter remained in the reverse position. There was no warning indicator illuminated. The vehicle was towed to courtesy Lincoln (located at 4010 ambassador caffery pkwy, lafayette, la 70503, (337) 504-7341) where it was diagnosed that the transmission cable failed and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The approximate failure mileage was 173,000.

- Lafayette, LA, USA

A recall was issued for other Ford Fusion for a bushing that allows the shifter cable to come loose. On 10/01/2018, after parking and turning off the car, it rolled back into my street. I believe my car VIN should be added to the current recall.

- Tehachapi, CA, USA

The bushing that attaches the shifter cable to the transmission is detached from the transmission. The shifter cable bushing has detached from the transmissionand the transmission is stuck in drive, but the shift lever appears to be in park.this is an open recall on some Fusion, but mine isn't included, but is effected. It's undrivable like it is. Cannot be shifted out of gear, and is in drive which is dangerous due to car will roll if safety brake is released. I put the car in park, turned it off and removed the key and my car started rolling.

- Sikeston, MO, USA

The contact owns a 2014 Ford Fusion. While reversing the vehicle at low speeds, the stopped unexpectedly; however, the engine was still running. In addition, the "transmission not in gear" warning indicator illuminated. The vehicle was towed to Liberty Ford parma heights (6600 pearl rd, parma heights, oh 44130, (440) 888-2600) where it was diagnosed that the bushing needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,200.

- Strongsville, OH, USA

The contact owns a 2014 Ford Fusion. After the contact shifted the vehicle into park, it continued to roll backwards. The failure occurred without warning. The vehicle was taken to parkway Ford-Lincoln of lexington (98 new highway 64 w, lexington, nc) where it was diagnosed that the shift cable was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.

- Thomasville, NC, USA

Per Ford recall 18S20 7/18/2018, the bushing that attaches the shifter cable to the transmission detached from the transmission. The degraded shifter cable bushing that detached from the transmission allowed the transmission to be in a gear state different than the gear shift position selected by the driver. The condition allowed the driver, me, to move the shift lever to 'park' and remove the ignition key, while the transmission was not in 'park', in this case "neutral", with no warning message or audible chime. While brakes or the parking brake was not applied, this condition resulted in unintended vehicle movement, the vehicle was free wheeling. Fortunately this condition did not result in an injury or crash. Ford claims that my particular vehicle, (xxxxx), is not cover by Ford recall 18S20, and that repairs will not be covered even though the failure happen exactly as stated in the recall language found here https://media.Ford.com/content/fordmedia/fna/us/en/news/2018/07/18/Ford-issues-two-safety-recalls-in-North-America.html at the time of the failure the vehicle was backing out of a flat residential driveway, front wheels turning left, making the transient to drive forward down a residential street (25mph speed limit). The vehicle was stuck in "neutral", and putting the shift selector in "park" did not stop the vehicle. Instead the vehicle rolled forward down the slight incline of the street until stopped using the brakes. The vehicle then need to be held in place by either applying the brakes or using the emergency brake. The ignition could be turned off, and steering locked while the vehicle was in "neutral", essentially free wheeling unless using the brakes. The vehicle engine could be started and emergency brake released without indication or warning that the transmission was in "neutral". parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hudson, OH, USA

I stopped and put the car in park in order to get out and move a gate, leaving the engine running. When I got back in and tried to shift gears out of park it didn't shift, it moved back and forth without any resistance and the car couldn't move. The engine could still be on. We had it towed to the shop and the mechanic replaced the cable that connects to the transmission.

- Simi Valley, CA, USA

The contact owns a 2014 Ford Fusion. While the vehicle was parked and turned off, it rolled forward on its own. The contact stated that the gear display indicated the vehicle was in reverse even though it was parked, and the vehicle failed to start. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 18V471000 (power train). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,500.

- Norwich, OH, USA

The contact owns a 2014 Ford Fusion. After reversing out of the driveway and attempting to shift into drive, the gear shifter failed to shift out of neutral. The vehicle was towed to a repair shop where it was diagnosed that the gear shifter failed. The vehicle was repaired. The gear shifter cable and bushing were replaced. The dealer was not notified. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 18V471000 (power train). The failure mileage was 88,000.....

- Merrillville, IN, USA

The contact owns a 2014 Ford Fusion. The contact stated that the vehicle failed to shift out of park and the gear shifter displayed a different gear. The vehicle was towed to johnson brothers Ford (7455 South general bruce dr, temple, tx 76502, (254) 773-5257) where it was diagnosed that the bushings and shifter cable fractured and needed to be replaced. The vehicle was not included in NHTSA campaign number: 18V471000 (power train). The vehicle was not repaired. The manufacturer indicated that the vehicle was excluded from the recall and recommended that a dealer diagnose the vehicle. The approximate failure mileage was 98,000.

- Lubbock, TX, USA

The contact owns a 2014 Ford Fusion. While parking in a shopping plaza parking lot, the contact shifted into park and shut off the vehicle. The vehicle started to roll away and the emergency brake had to be engaged to stop the vehicle. The contact was not able to switch gears afterwards. The vehicle was towed to the contact's residence. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 95,000.

- Beaver Dam, WI, USA