The contact owns a 2014 Ford Fusion. While driving approximately 65 mph, the vehicle hesitated, shifted gears, and jerked. However, after a couple of minutes, the vehicle would shift back into the correct gear. The contact stated that the wrench (transmission or engine) warning indicator illuminated. The vehicle was taken to several auto zones where the contact was informed that the failure was related to the transmission and to contact the dealer. The vehicle was towed to randall reed's prestige Ford (3601 S shiloh rd, garland, tx 75041) where it was diagnosed that the transmission needed to be replaced and the failure was not related to NHTSA campaign number: 18V471000 (power train). The contact was upset that she would have to pay for the transmission replacement. The manufacturer was not notified of the failure. The approximate failure mileage was 280,000.

- Oak Point, TX, USA

Car has limited power and acceleration. Hesitates when accelerating. When climbing a hill, transmission wont downshift properly. When maneuvering "S" curves you can feel resistance in the steering. There is a wrench light for the restraint system that cant be located.

- Blackhawk, SD, USA

The contact owns a 2014 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 19V362000 (power train) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Goshen, IN, USA

The contact owns a 2014 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 19V362000 (power train). Chapman Ford scottsdale (3950 N 89th St, scottsdale, AZ 85251, 480-420-1460) was contacted and stated that the parts were not available for the recall. The manufacturer was notified and provided the same information. The contact was also denied a request for a loaner vehicle. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.

- Scottsdale, AZ, USA

The contact owns a 2014 Ford Fusion. The contact stated that the vehicle was recently purchased; however, when the gear shifter was placed in the drive position, the vehicle would reverse instead. Additionally, when the gear shifter was placed in the reverse position, the vehicle would move forward. The vehicle was taken to West herr Ford of williamsville (located at 8137 main street, williamsville, NY 14221) to be diagnosed, but the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 19V362000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 47,000.

- Buffalo, NY, USA

The contact owns a 2014 Ford Fusion. The contact stated that the transmission remained in the neutral position and would not switch into the drive position. The vehicle was towed to an independent mechanic who diagnosed that the transmission bushing shifter cable was faulty and needed to be replaced. The vehicle was repaired. Coconut point Ford (22400 S. tamiami trl, estero, fl) and the manufacturer were notified of the failure. The failure mileage was 144,000.

- Naples, FL, USA

The vehicle was sitting about 24 hours and I go to get in it to go to work and it doesn't immediately start like it normally does, once it started the service brake light was now on along with the maintenance wrench and my brakes were practically non existent since I don't live far I drove it to the dealer with a escort vehicle just in case and the dealer replaced the battery retested and is now being sent to the manufacturer dealer to have something with the hybrid system serviced will update with more detail when received.

- Irving, TX, USA

I was backing out of my driveway, put my car in reverse and then stopped and try to put it in drive, I then realized the car was still in reverse. The gear let me shift into park, but the car itself was still in reverse. I had to keep my foot on the brake and put my parking brake on. The gear is stuck in park and will not shift but the display on the dash says reverse. My car will turn on, but will not start.

- Oklahoma City, OK, USA

Purchased the car used, with 77,600 miles on it. After owning it a couple days, started noticing an issue. When pressing gas to go, the car hesitates and will not accelerate. Feels like the car is going to stall, shakes a bit. We took it to a Ford dealer, who "reset the computer to adjust to my son's driving". did not fix the problem. Was told clutch issue and would cost $1300 to repair!!!! no way.

- Ottawa, OH, USA

I bought this car brand new.. it's been a nightmare from the first week... it has a oil leak.. the car jerks when your driving but yet they say it has to get use to my driving well September will be 5 years it should be use to my driving.. you can feel the car up and it say you have 300 miles to empty drive 2 miles and then it says 0 miles till empty.. the radio and the ac come on by their self..the car acted like it didn't want to crank, went and got it checked, said there is nothing wrong with starter or alternator needs to battery, ok got new battery and it still drags to start... this is the worse car I have ever owned.. now you can be driving and some message comes up transmission not in park, I don't understand I think this car was a lemon right off the car lot

- Hope Mills, NC, USA

The contact owns a 2014 Ford Fusion. The contact stated that the manufacturer failed to provide the part since mid 2016 for NHTSA campaign number: 19V362000 (power train). The contact stated that it was becoming difficult to shift from park into drive, which caused the contact to have to maneuver the shifter. Mullinax Ford of mobile (7311 airport blvd, mobile, al 36608, (888) 241-4640) and sandy sansing Ford Lincoln (27180 us-98, daphne, al 36526, (251) 626-7777) were been unable to provide the part within a reasonable time frame. The vehicle was not repaired. A loaner vehicle option was not provided. The manufacturer was notified of the failure to address the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- Mobile, AL, USA

The contact owns a 2014 Ford Fusion. The contact received a recall notification for NHTSA campaign numbers: 18V167000 (steering) and 18V471000 (power train) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Grapevine Ford (801 E tx-114, grapevine, tx 76051) confirmed parts were not available to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- North Woodland Hills, TX, USA

Transmission slips into gear with a slight jerk when up shifting or down shifting. Never have issue putting car into drive however there is a delay occasionally when putting the car into reverse from drive to backup. Sometime can take up to 3 seconds before it initiates into reverse to back up.

- Sparks, NV, USA

There is a recall on Ford manual Ford Fusion but I know of two automatics with the same problem. Ours is a 2014 Ford Fusion and we have a big problem with the clutch. Just like the manual recall.

- Patrick Springs, VA, USA

The contact owns a 2014 Ford Fusion. When the contact attempted to place the vehicle in drive, it went into reverse. The contact also stated that the brakes seized while reversing in the driveway. A child was running past at the time of the failure and the contact had to use excessive force to stop the vehicle and avoid the child. The vehicle was taken to Grand Prix Ford (701 E palace pkwy, grand prairie, tx 75050, (972) 975-9621) where it was diagnosed that a new shifter cable was needed. The vehicle was currently being repaired. The manufacturer was made aware of the failure. The contact may pay out of pocket, but would be reimbursed by the manufacturer. The failure mileage was 68,000.

- Grand Prix, TX, USA

Car lost power on (non-interstate) highway as we were coming up to a four-way stop. When my wife tried to get the car moving again, it bucked and sputtered. The wrench light illuminated on the car's dash, which means "powertrain fault", according to Ford. The car barely ran and we pulled over to the side of the road, shut it off and restarted it after one minute. It then ran better and we were able to get home. After restarting, then wrench light went out. It has had a rough idle since then. The dealer found no stored dtcs from the incident, but after significant testing, the car set P0570 - unable to maintain idle speed. Dealer says it is a failing electronic throttle body but that it is not covered under the powertrain warranty. This is a serious safety issue as it failed without warning and could have put us in serious danger if we were on a crowded interstate highway. I do not feel safe driving it anywhere but on in-town trips and maybe on lightly-traveled back roads. I have been arguing with Ford (the company, not the Ford dealer) on the phone that they should cover the cost of replacing the throttle body. So far I have not been able to get anyone on the phone who can make that happen.

- Ames, IA, USA

Broken shift selection cable. Similar to other recalls with this make and model (18V471000 and 19V362000). It was stationary, I was able to put the car in park and remove my key but the transmission was set to neutral. If the car was on an incline it would have rolled and caused a crash.

- Lewisville, TX, USA

The contact owns a 2014 Ford Fusion. The contact stated that the vehicle exhibited the same failure listed in NHTSA campaign number: 19V362000 (power train). While parking the vehicle, the gear shifter was engaged; however, upon exiting the vehicle, it moved in reverse. The contact had to apply the emergency brake to stop the vehicle. The vehicle was towed to green Ford (located at 2211 w pioneer pkwy, peoria, il 61615, (309) 693-2525) where it was diagnosed that the clip fractured and the shifter needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 122,668. The VIN was invalid.

- Elmwood, IL, USA

Car was in garage, would freely shift out of park but wouldn't catch any gears. No lights game on the dash. When it was in park the P would light up, but when you move the shifter nothing lights up. Upon further inspection, the shifter cable bushing game off and was loose. This is a current recall but for some reason does not apply to my VIN.

- Palestine, TX, USA

The contact owns a 2014 Ford Fusion. When the vehicle was placed in park, it rolled backwards and failed to engage in park. The contact depressed the brake pedal until the vehicle stopped. There was no warning indicator illuminated. The vehicle was towed to cavallin Ford (320-629-2549, located at 630 13th St sw, pine city, mn 55063) where it was diagnosed that the cable between the gear shift and the transmission fractured and needed to be replaced. The contact was informed that the VIN was not included in a recall. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was not provided.

- Harris, MN, USA