The contact owns a 2013 Ford Fusion. While driving various speeds, the steering wheel seized and the check engine indicator illuminated. The manufacturer was made aware of the failure and referred the contact to the dealer. The dealer was not called. The failure was not diagnosed or repaired. The failure mileage was 28,221.

- Toledo, OH, USA

Loss of electric power steering assist on the power steering control module (pscm) due to a pigtail connection. This is a huge safety issue as the power steering could turn off while driving and cause an accident. Car was no longer drive-able.

- Lafayette, IN, USA

The contact owns a 2013 Ford Fusion. While pulling out of a parking space in reverse, a rattling noise emerged from the front of the vehicle. In addition, the "hill assist" and "traction failed" messages displayed. The contact also stated that the steering ability seized. The vehicle was towed to all american Ford in point pleasant, New Jersey where it was diagnosed that the steering rack failed. The contact also stated that the vehicle was previously repaired per an unknown recall regarding the steering rack assembly in June of 2015. The vehicle was not repaired again. The manufacturer was notified of the failure and filed case number: Cas14489150. The approximate failure mileage was 75,000.

- Brick, NJ, USA

Has cracked steering drive motor mounting ear cowl leaking on ele motor and steering rack causing corrosion then rust jacking braking off motor mounting ear this is the 6th one in our fleet some lost steering

- Toledo, OH, USA

Power steering motor mounting ears are cracking due to corrosion we have some of them loose control of the steering this is a fleet car this is a common problem Ford just replaced two for free thet out of warranty

- Toledo, OH, USA

It has been reported that 2014-2018 Ford Fusion steering wheel can come loose and in some cases detach while driving. I'd like to report that my 2013 Fusion titanium is also experiencing a loose steering wheel that's progressively getting looser. It has not detached during driving. I first noticed it about 4 months ago. I was driving when I first noticed it.

- Menifee, CA, USA

Takata inflators I could not see headlight would go off and on and my steering wheel would shake uncontrollably came close to 3 fatal accidents every time things went wrong I was driving on the freeway me and my kids came so close to loosing our lives

- Los Angeles, CA, USA

The steering wheel on my 2013 Fusion titanium is loose. Current recall covers 2014. The steering wheel can rock back and forth and side to side with ease and moves over a half inch.

- Stanton, NE, USA

Cracked steering drive motor on rack and pinion causing loss of steering cowl is leaking on drive motor and wiring harness causing corrosion then pushing the two parts apart then cracking the 4th one in our fleet to do this has 22170 miles on

- Toledo Ohio, OH, USA

I was driving as usual. The car suddenly slowed down and the red warning sign came on and reads " engine coolant overtemperature ". at this point, the steering became difficult and the speed slowed to a crawl while we were in the middle of a highway. This put us ( my two children and I ) in so much danger! cars were honking and whizzing by us which scared my children. When we finally made it to the side of the road white smoke was coming out from under the hood. Coincidentally, we just got a letter from Ford that states a recall that described what happened to our car. Safety recall notice 17S09 / NHTSA recall 17V-209

- Lawrenceville, GA, USA

Loss of steering has cracked drive motor on steering rack fleet car 3rd one with same problem cowl leak water on steering motor causing corrosion then rust jacking braking off mounting ear on drive motor common problem

- Toledo, OH, USA

Car became difficult to steer and warning came on "power steering assist fail" I was driving my two children to school at the time!

- Castleton, NY, USA

Steering wheel is constantly coming loose. I am able to tighten it myself, vut within a couple of day it is loose again. I just tried to turn into my local walgreens and the steering wheel came off the bolt completely and just spun. I had no control of the vehicle.

- Gilbert, AZ, USA

Vehicles electronic steering assist service warning light came on while driving, but remained functional until the vehicle was parked and engine turned off. Upon restart the service steering now light was on, with no power steering. Luckily nobody was driving the vehicle when the steering system completely stopped working or that could have been catastrophic. Took the vehicle to the dealer and they are claiming 1,700 to fix the vehicle that has only 42,000 miles and was properly maintained by them! the dealer explained that the vehicle does not have a recall on this part because of the year of the vehicle (although over half a million recalls on several others including Ford Fusion). This is unacceptable for Ford to not stand behind their product especially when its a known safety issue. Any help or advice would be greatly appreciated! thank you for your time.

- Fayetteville, NC, USA

My wife was driving with my two children. She made a right hand turn and the power steering went out. She almost ran into a truck that was traveling at approximately 45 mph. Thank god that the truck swerved and a accident was avoided. A light came on that said power steering assist fault. After a lot of research I've found this is a common problem in certain Ford models. I've talked to Ford and they have informed me that this is not a recall. How can something so dangerous and with so many incidents not be there responsibility. It seems as if they could careless about the safety of there customers. $1950 later and it is fixed. Now I have to worry about it happening again. Very disappointed on how Ford is handling such a dangerous issue. After further review and talking to multiple qualified mechanics I have come to the conclusion that the electric power steering system is in a place that it should not be. It can not handle the heat from the engine and catalytic converter. The module box was cracked which ultimately caused this issue. Why would this crack. It's stationary. There is no reason why Ford is not taking full responsibility for this faulty set up that will ultimately ending with a fatality if there already hasn't been.

- Crown Point, IN, USA

I took a turn out of a parking lot and lost my electric steering completely. The dealership called it an "internal failure". they said the steering gear (or steering rack) came apart internally. They said there is no recall for this issue and it will cost me $2,200. It was very scary as I could barely turn the wheel. Thank goodness I was still in a parking lot, and managed to turn into a spot away from moving vehicles.

- Framingham, MA, USA

After driving to the grocery store I noticed the steering wheel was loose. Without turning it, there is about 1/8 inch of play now between the top and bottom of the wheel when pressing down on it. Its now a little floppy/wobbly when driving.

- Madison, WI, USA

"power steering assist fault" which does not allow the car to turn on. The error message above is listed as the reason why the car will not start.

- San Antonio, TX, USA

The engine issue:vehicle intermittently stalls while backing, and driving. The electrical throttle body was subject to a Ford ' customer satisfaction program 13N03', that program has now expired, and any vehicles with the now malfunctioning throttle body will receive no warranty, or compensation for repair costs. When the vehicle stalls while driving, especially at highway speeds, this presents an extremely dangerous situation. The steering issue: Two recalls were issued from Ford regarding this issue. Ford 13S06, NHTSA 13V232000 Ford 15S14, NHTSA 15V250000 our vehicle wa not subject to the first recall, but was subject to the second. The recall work was performed by the original owner on May 15, 2015, the vehicle had approximately 30,000 miles at that time. The dealer inspected the steering gear motor for mounting bolt corrosion. The bolts were apparently found to all be intact, and a simple 'anti rust wax' was applied to the bolts. Per Ford directive, if any of the mounting bolts were missing/broken, a completely new steering gear assembly was to be installed. We purchased the car in the summer of 2017, with 55,500 miles on it. At just over 60,000 miles, the power steering failed while driving. This is my 16 year old daughters car, and all these mechanical issues have occurred when she is behind the wheel. The intermittent stalling, and most recently the complete loss of power steering thankfully did not result in accident or injury. Fortunately she was driving in a 30 mph zone when the steering failed, and was able to allow the car to pull to the side of the road. She would have not been physically able to turn the vehicle, under other circumstances. Our local Ford dealer advised that Ford would not assist in the steering repair. A subsequent follow up with Ford directly verified same. Both of these issues should be subject to a safety recall.

- Oneida, NY, USA

My 2013 Ford Fusion titaniumtransmission went out at 80K. I was informed by the dealer that, "upon teardown found transmission case cracked and metal in transmission." Here is the letter describing the situation that I sent to the Ford dealer after many calls with Ford manufacture: I would really appreciate your assistance in dealing with my transmission repair, steering temporary locking, and check engine light issues with my 2013 Ford Fusion. On December 24, 2017, I started my car after taking my oldest son to get his haircut, when my Ford Fusion started to jerk, lose power, and steering locked when we attempted to drive away from the parking lot. I was really disappointed that my car, at such a young age, started to act up, but somewhat grateful it happened prior to leaving town on December 26th. My car has been at the dealership since December 26th, and I was finally informed of the hefty cost of the repairs this week (25 days later), for a new transmission. As you may understand, this is very discouraging because I only need nine more payments to pay off the car and don't understand why the transmission suddenly gives out and the steering temporarily locks before paying off the car. I'm perplexed by the denial from the Ford manufacture company to assist in this matter since this is a transmission product issue. Please explain, because I have several concerns: Is this the typical shelf life of a 2013 Ford Fusion transmission" if not, then it would appear to be a manufacture defect. If so, then the transmission and product of this make and model is not of good quality. Is the damage from a cracked transmission or the gears are defaulting to 5th gear or both? we would really appreciate you looking into this matter and assist with paying the costs of the transmission malfunction. What other solutions or recommendations do you have available"

- Carlsbade, CA, USA