CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
9 / 5
Injuries / Deaths:
3 / 0
Average Mileage:
61,814 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle seems to have a humming thumping noise and vibration when ran on speeds over 40 mph. Initially I thought the tires had gone bad, and ireplaced all four of them as well as the lug nuts due to swelling and got the vehicle realigned at a good year service center. After the process was completed I drove and car and the same noice as well as vibration persisted. It can be felt on the drivers side on the floor as well as the break and gas pedal at times. Tsb 16-0105 highlights the issue, but only for hybrid electric models.
The contact owns a 2013 Ford Fusion. While turning into a parking lot, the steering lost power and the power assist indicator illuminated. The contact called apple Ford Lincoln apple valley at 952-431-5900 (located at 7200 150th St w, apple valley, mn 55124) and was informed that there was no recall for the vehicle. The manufacturer was made aware of the failure and advised the contact to call NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,000. The consumer stated the steeering gear was replaced. The vehicle was repaired.
Steer assist fault when I was on I-95, from providence to boston. There was no prior warning, just a sudden lost of assist, and steer became too heavy to handle. It almost resulted to a car accident. I checked online and found out about a recall for similar steer assist fault reasons on Ford Fusion, but my car for whatever reason was not included in that recall.
While driving on the interstate @ 70 mph, "service power steering" light came on. Steering remained normal until we exited the hwy and the vehicle was turned off. Upon restarting the vehicle, the "service power steering" msg came on again, only this time the power steering was gone. Thank goodness it didn't lock up on the interstate. There are recalls on this for this year! why is mine not included"?"!!!
- Rutherfordton, NC, USA
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The contact owns a 2013 Ford Fusion. While driving approximately 20 mph and making a right turn, the power steering suddenly failed and the steering wheel became very difficult to turn in either direction. During the failure, the message "power steering assist fault" displayed. The failure was not diagnosed or repaired. The manufacturer was notified of the failure and did not assist. The dealer was not contacted. The failure mileage was 127,000.
Our mechanic says the vehicle has a deficiency in the rack and pinion. Therefore making it unsafe to drive without costly repairs. After research I have found that this is very common for the Ford Fusion and most of them are under recall. However we seem to have the one Fusion our of millions that is not under recall.
The contact owns a 2013 Ford Fusion. While driving approximately 30 mph, the power steering failed and the contact crashed into a curb. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was taken to lucas Ford (900 us-130, burlington, New Jersey 08016, (609) 386-3100) where it was diagnosed that the power assist ECU failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. Consumer stated vehicle was repaired.
The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was able to move forward and in reverse; however, the steering wheel seized and could not be turned left or right. There were no warning indicators illuminated. A "steering fault" message appeared on the instrument panel. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 26,000.
The contact owns a 2013 Ford Fusion. While reversing out of a parking lot, the power steering became difficult to turn. When the contact turned off and restarted the vehicle, the steering operated normally. Murray Ford of starke, Inc (13447 us-301, starke, fl 32091, (904) 964-7200) was notified of the failure, but the vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V250000 (steering). The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 133,000.
My son was driving his Ford Fusion yesterday when suddenly the power steering assist fault indicator came on and he lost all power steering capabilities. Luckily he was able to manhandle the car to a parking lot. According to the dealership, the car is not affected by a previous recall involving this same issue.
The contact owns a 2013 Ford Fusion. While driving at an unknown speed, the steering wheel seized without warning. The vehicle was pulled off the road and towed to the contact's residence. The vehicle was not taken to a dealer for diagnostic testing or repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
I was making a turn when my power steering went out and there was a message saying power steering assist fault. I took it to the car dealership where I had purchased my car and they said it was the electric power steering gear and I had researched that some previous cars had been recalled for that exact problem.
Power steering gear failed while driving on highway. I nearly lost control of my vehicle. Vehicle has approximately 48K miles, this same part is covered under other Ford Fusion recalls but not this specific VIN. Ford dealership quoted $2600 to repair.
Lost steering has cracked ele drive motor on steering rack 10th one in our fleet of 50 the mounting ear is broke from corrosion or rust jacking all the cars we have the cowl leaks water on drive motor
Steering rack drive motor mounting ear cracked from corriosion or rust jacking this is the 9th one in our city fleet in a few months this is a safety problem someone will get hurt
A D V E R T I S E M E N T S
- Plainfield, NJ, USA