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CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?

10.0

really awful
Crashes / Fires:
9 / 5
Injuries / Deaths:
3 / 0
Average Mileage:
61,814 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion steering problems

steering problem

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2013 Ford Fusion Owner Comments (Page 10 of 19)

« Read the previous 20 complaints

problem #183

Jul 262019

Fusion

  • 41,500 miles

A D V E R T I S E M E N T S

While I started reversing towards my driveway entrance my vehicle got completely paralyzed as I changed gears from drive to reverse, my steering wheel, brakes and shift gear stoped responding, I managed to carefully move my car to a safety location but I was in a dangerous situation when I had to let my car slide down the road of my house in order to let the traffic (I had unintentionally caused) carry on. I then, put my cars emergency brake on and called my mechanic. Luckily for me, this all happen infront of my house, actually, after the 2 hour drive I had finished coming from, my concerns are what if this incident would have happen outside of my town, or in the highway, my safety and even my own life was on the line for a few minutes, I can only be lucky for so long. A couple days after, I came to find out I did not have one recall incomplete but 3!, even more shocking, I did not receive notices for any of the 3 recalls from my cars dealership. I went to them immediately and now am waiting for them to call me back to schedule an appointment I been trying to make already for the past week but till today, I have yet not received a date.

- Passaic, NJ, USA

problem #182

Jul 282019

Fusion

  • 59,106 miles
The contact owns a 2013 Ford Fusion. While driving 35 mph, the power steering assist indicator illuminated and the contact lost control of the steering wheel. The vehicle came to a stop when the front passenger rim struck a curb. The contact was able to drive the vehicle home. The manufacturer advised that the VIN was not included in NHTSA campaign number: 15V250000 (steering). The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The failure mileage was 59,106.

- Newhaven, CT, USA

problem #181

Jul 262019

Fusion

  • 113,000 miles
Steering wheel bolt has come loose and started to shake

- Brunswick, GA, USA

problem #180

Jun 182019

Fusion

  • 131,380 miles

A D V E R T I S E M E N T S

On a wet, rainy day, I lost power steering assist completely, luckily at about 20 miles per hour. Days later, a bolt had to be replaced which they did free of charge. The power steering cost me $1730.50.there are recalls on this for other 2013 Fusion. Why not mine?

- Coopersburg, PA, USA

problem #179

May 292019

Fusion

  • 81,000 miles
The vehicle loses power steering upon start up. Three warnings come up: : steering assist fault, service advance track, and hill assist. This is an intermittent, but consistent problem which increases in frequency and duration, lasting as much as 20 miles at a time. The vehicle has been to the dealer multiple times over more than 2 years without a successful diagnosis and repair.

- Batavia, IL, USA

problem #178

May 022019

Fusion

  • 89,000 miles
The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was repaired per NHTSA campaign number: 15V250000 (steering) three years ago; however, the vehicle was experiencing a failure. While driving 30 mph, the steering wheel became difficult to turn. The contact was able to drive to an independent mechanic who diagnosed that the steering gear motor bolts needed to be replaced. The vehicle was repaired. The contact called drum hill Ford (located at 1212 westford St, lowell, MA 01851, (978) 452-3900) and the manufacturer to notify them of the failure. The failure mileage was 89,000.

- Methuen, MA, USA

problem #177

Mar 012019

Fusion

  • 50,000 miles

A D V E R T I S E M E N T S

Loss of driver steering assist. Steering became stiff. Vehicle was parked.

- Lawrence, NY, USA

problem #176

Jun 142019

Fusion

  • 63,001 miles
Car lost power steering completely without warning making the car almost impossible to steer and control. Car was in motion on a busy city street at the time it happened.

- Gaylord, MI, USA

problem #175

Jun 202019

Fusion

  • 67,414 miles
The contact owns a 2013 Ford Fusion. While driving 35 mph and turning right, "power steering assist fail" appeared on the instrument panel and the steering wheel became difficult to turn. The contact was able to drive safely to germain Ford of columbus (located at 7250 sawmill rd, columbus, oh 43235, (614) 356-9743). The dealer stated that the failure was associated with NHTSA campaign number: 15V250000 (steering). The vehicle was not repaired. The manufacturer was notified. The failure mileage was 67,414. The VIN was invalid.

- Lima, OH, USA

problem #174

May 282019

Fusion

  • 61,865 miles
The contact owns a 2013 Ford Fusion. While driving 5 mph, the steering wheel became difficult to turn and the power assist error warning indicator illuminated. The vehicle was taken to autonation Ford union city (located at 4355 jonesboro rd, union city, ga 30291) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 61,865.

- Atlanta, GA, USA

problem #173

Oct 032018

Fusion

  • 92,000 miles

A D V E R T I S E M E N T S

My power steering went all of a sudden with no warning. There have been countless recalls for this on my make and model but no recall for my car yet.

- Bradford, RI, USA

problem #172

Apr 112019

Fusion

  • 105,000 miles
Power steering failure message lit up on dash while traveling down the road at approx 40 mph. Power steering seemed fine. After parking the car and leaving it several hours, started the car and message came back and car had no power steering assist. I was lucky that I was not traveling down he road when failure occurred.

- Ball Ground, GA, USA

problem #171

Mar 302019

Fusion

  • 62,000 miles
Power steering stopped working. There are numerous recalls for this but apparently not on this VIN because it is a 8/2012 build. But it is the same problem they have with over 400,000 other Fusion. We were turning around in a parking lot when the steering suddenly became very difficult. The light to check power steering had been on for 5 minutes prior to the failure.

- Tavernier, FL, USA

problem #170

Apr 022019

Fusion

  • miles
The contact owns a 2013 Ford Fusion. While driving 60 mph, the steering failed. The contact had to use force to steer the vehicle and the power assist warning indicator illuminated. Airport Ford (8001 burlington pike, florence, ky 41042, (859) 371-4750) diagnosed and repaired the steering bolts. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Villa Hills, KY, USA

problem #169

Aug 012018

Fusion

  • 22,500 miles
I was driving on a highway and about to cross a bridge when the steering wheel would not turn without considerable strength.

- Edgewater, MD, USA

problem #168

Mar 222019

Fusion

  • 76,000 miles
Have not brough to dealer yet, however all my lights lit up and have not turned of so far. Advancetrac, blindspot, rear camera assist, ABS, etc.. basically all my assist have come on. Since they have come on my steering has been tough, as if the electrical assist was disabled because its combined with the ABS system. According to a youtube video posted online, the problem is a corroded or malfunctioning wire in the ABS driver (or passenger?) side of the wheel well. "issue was my driver front tire... it's the wire harness that goes back to the cpu from the ABS speed sensor. This should be a recall in my opinion as a lot of people are having this issue which causes electrical power steering assist to turn off making it harder to turn the steering wheel" quoted from the youtube video. Where the wires connect or something along that line. It would be really appreciated if Ford looked into this and made a recall. This is not safe considering it disables some (or all) of your steering capabilities. More detail: All lights have lit up before during the first snow-fall (but shortly after turned off). I purchased the car with 70,000 miles on it, in July of 18'. it is now March of 19' and we've had warm days up until today, when we had snow again here in central New York. Now the problem arises again. Please recall this issue.

- Deruyter, NY, USA

problem #167

Mar 212019

Fusion

  • 68,000 miles
Takata recall when I turn on my car the warning message said "power steering service now." When I try to get out of the parking lot of the store. Had to call a tow to get it to a shop. Since Ford was all booked up and dont have an opening till 3-4 weeks later so I took it to a shop that would take a look at it the next day. The shop told me that my rack and pinion was not working. They said was the car in any accident or went into any potholes I told them no. Because I mainly drive on the highway which has no potholes. The shop told me to get a new rack and pinion it would cost me $1000 or get a rebuilt one for $600. So I went for the cheaper option because I don't have that kind of money for a new one. Right now I'm just waiting for the car to be fixed. The car only has 68000+ miles and its already breaking down. If the car of that year has a recall get the recall for all of the cars of that year not just some.

- Schofield, WI, USA

problem #166

Mar 062019

Fusion

  • 88,000 miles
The contact owns a 2013 Ford Fusion. The contact stated that the "steering fault service now" message displayed and the steering wheel became extremely difficult to maneuver while driving around a roundabout. Also, the "steering stop" indicator flashed while driving. An independent mechanic diagnosed that the steering gear needed to be replaced. Greg hubler Ford (2001 E mcgalliard rd, muncie, in 47303, muncie in 47303, 1-(888) 711-6349) was notified. The vehicle was excluded from NHTSA campaign number: 13V232000 (steering), although the vehicle exhibited the same failure. The manufacturer refused to provide a remedy. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.

- Ridgeville, IN, USA

problem #165

Feb 112019

Fusion

  • 180,000 miles
The contact owns a 2013 Ford Fusion. While driving 20 mph, the steering wheel seized and failed to turn. The failure was intermittent. Also, the transmission slipped and seized before going into gear. There were no warning indicators illuminated. The vehicle was towed to the contact's home. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 180,000.

- West Edmondston, NY, USA

problem #164

Feb 102019

Fusion

  • 184,000 miles
My car has been skipping and hesitation with power train or transmission while driving whenever it wants. It’'s nothing specific to make that happen. Last week back power windows quit working. Now....started car in drive, steering was locked. Drove back and forth, tried different gears, tried restarting, it finally started by turning key over. Came home, parked in driveway, can’T get steering to unlock at all now! I am over an hour away from home, so whenever it decides to turn, I can head home. But after reading these reviews, do I dare" does Ford want us owners to die, or the innocent we may hit" either way I would sue because they cannot deny knowing there’'s a problem!

- West Edmeston, NY, USA

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