CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
9 / 6
Injuries / Deaths:
8 / 0
Average Mileage:
51,886 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had my vehicle for 6 months within the 6 months I had the alternator, water pump, 2 coolant leaks fixed, spark plugs, driver seat, battery, timing belt, and now a undiagnosed problem that is taking 2 weeks and it is currently in the shop. These all happened when in motion.
One of my doors wouldn't shut. The door latch was stuck. Took to garage and they fixed by pulling handle and getting mechanic to go back in. I heard there may be a recall on these latches. The car was stationary.
Recall 15S16 was performed on April 24, 2018 to fix a door latch which had not malfunctioned yet. Last week it actually happened in a grocery store parking lot as I was driving. Passenger door opened while in motion and would not latch. Had to tie it shut with a rope. Took it for repair yesterday and was informed it was more than a year so the latch part was no longer under warranty and I was charged $448 to fix the issue. I feel Ford should have fixed this for free since it was obviously fixed with a faulty part 2 years ago or it wouldnt have happened. I have contacted them but have not received any help in being reimbursed. I see another recall happened this year for this same thing but only goes back to 2014 and I have a 2013.
The antifreeze started leaking....then it all flushed down...I see there us a recall for this problem...my car should be on the recall list....I only noticed when car was parked
- San Roadsan Bernardino, CA, USA
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First time problem occurred was in a parking lot. Able to reverse. As soon as vehicle was put into drive engine shut off with no warning. All electrical systems worked. This happened 2 times in a parking lot and a similar situation happened while driving on the highway. No warning lights codes or any warning before vehicle shutting off. When vehicle shuts off only real sign is loss of acceleration
I was in reverse pulling out of a parking spot I was in the middle of a roadway when my car would not move anymore. The gear shift had detached from the transmission. I was lucky there was a tow truck mechanic who was able to reconnect it and move my car to safety. It has done this a couple more times since but it is now no longer driveable. In regards to the fuel the car makes a rumbling noise from the gas line, and makes the car fill with the smell of fuel. When I put the gas nozzle into the car a bubble sound and air pierces out.
Was told that I needed to replace my lug nuts because of swelling. My tires have not been rotated because Ford claims they cannot get the nuts off. Was told to go buy from pep boys. They do not have the nuts for my vehicle. If Ford knew about this defect why aren't they doing something about this. Why does the consumer have to go searching for replacements. My car only has 30,000 miles this should not be happening and is unsafe. I was told I could buy new rims and I wouldn't have that problem anymore. Ford should be replacing these nuts for their customers. Not like it's our fault this has happened. Help!
The gear shift on the vehicle has broken twice I've had it temporarily fixed to hold it over. But it's dangerous for is saying they don't have a recall on my model but the recall they have on the gear shifts fits exactly what I'm going thru.
Service advance trac, traction control, ABS, and steering assist fault lights all come on randomly and it becomes extremely hard to steer. When this is going on, the lane keeping system does not work and the turn signal needs shut off after every turn. Having no power steering and trying to turn off your turn signal while driving is extremely dangerous. These lights randomly come on and go back off. I live in pa, if this problem happens in snow I have to pull over and wait for the steering to be back to normal or risk my life getting home. Ford has not included my VIN in a recall that could be the cause of the issues. I have taken my car to the dealership 5 times now for this same problem.
Driver side rear door latch suddenly failed while driving at appromately 40miles per hour. Door ajar warning lit up in the console. Pulled over to try to close the door but the latch had failed entirely. Had to secure door with seat belt and drive slowly home will drop it off at dealership because dealership service dept was closed at time of incident.
My car shuts down when driving. This is very dangerous I had a close call on my life this more when a car almost rear ended me when the shutdown took place.
I had the recall done on my vehicle and now I have to fill the coolant every two weeks, its causing my car to overheat. They will not look at it, or fix the issue they created. They as well replaced a piece of the head gasket in which may be a source of it. It's began the overheating issue, what more is going to occur?
I was hit from behind while stopped ready to turn in to my drive way pickup hit me about 40 mile per hr.push me across the street into some medal pipes why did the air bag did not go off"???"I was on a state highway
The front passenger door latch is non functional. A substantial number of 2013 Ford Fusion vehicles have been recalled for this issue. A Ford dealership will not repair the non functioning door latch, they claim my vehicle is not affected by the recall. I am now left with a non operational vehicle due to the doors inability to be secured properly.
I called Ford before and the guy on the phone said that the recall was VIN specific and my VIN had not been included. Although, the same issues they are saying is happening is happening with my car right now. I put it in park it drives, I do use my emergency brake at all times now, I put it in reverse it goes forward, I put it in neutral it reverses; if there were an emergency currently I am not able to hit the gas and reverse and the brakes seem to shudder when stopping. I have had to finagle my way since this started happening until it's my turn to get my car serviced by Ford for a recall. And this will be the second appointment since it was repaired for recalls earlier on in the year.
3 out of 4 of the doors latches have stopped working within 1 year span. The doors do not close. Vehicle was stationary/parked. Door was opened to allow entry and then would not close or lock.
Two weeks ago I was heading to work. Right before I got on the highway my car began to smoke. No alarms went off, so I pulled over to see what it could be the reason my car started smoking. When I lifted up the hood smoke came rolling out and I seen fire under the engine. I called 9-1-1 and they send the fire department out to put out the fire. Car is total lost
Notice sent (May 2019) stating that the bushing in the transmission shifter cable may degrade over time. This may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. If the driver attempts to shift to park in this condition, the transmission may not be in park position even though the shifter position indicates the vehicle is in park, and the "transmission not in park" warning may not appear. This could result in unitended vehicle movement, increasing the risk of injury or crash. I was told to bring my car (8/19/19 )but was told that the parts were not in. No accident has occured as of 8/19/19.
My vehicle was parked in front of the gas pump. When I got ready to leave the store I tried to put my car in drive. The shifter would not move out of park. On the dash it showed the car was in neutral and the car acted as if it were in neutral. The emergency brake had to be put on once it was pushed away from the gas pumps. The car then had to be towed home because there was and still is no fix for the recall on my vehicle. The recall was issued in may and there is still no remedy but tge dealership insisted that I pay out of pocket for a temporary fix then be reimbursed later....if there was any kind of fix even a temporary one my vehicle shouldve just been fixed. I am not at fault here.
A D V E R T I S E M E N T S
- Ferndale, MI, USA