CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
44 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
71,102 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the service power steering and advancetrac warning indicators illuminated. As a result, the steering failed to operate as intended. The vehicle was taken to wyatt john Ford (located at 646 thompson ln, nashville, tn 37204, (615) 244-3615), but was not diagnosed or repaired. The manufacturer was contacted. The approximate failure mileage was 153,141.
The contact owns a 2012 Ford Fusion. While driving 35 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to an unknown dealer where it was diagnosed that the power steering assist failed and needed to be repaired. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 15V34000 (steering). The failure mileage was 149,000.
The contact owns a 2012 Ford Fusion. While driving 45 mph, the steering wheel seized and all the warning indicators illuminated on the instrument panel. The contact drove the vehicle to his destination with no power steering ability. The vehicle was powered off and restarted, but the failure recurred. Griffeth Ford Lincoln (located at 213 main St, presque isle, me 04769, (207)-764-4129) diagnosed that the steering gear and rack failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 67,809.
Power steering asst failure. Car steering wheel locks up and car is rendered not driveable. Problem starts when car is started while in park. Has happened 2 times. Have had to shut car off numerous times and restart. Car is okay to drive after awhile.
- Palm Springs, Fl, FL, USA
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The contact owns a 2012 Ford Fusion. While driving at low speeds, the contact needed extra strength to steer the vehicle and the power assist warning indicator illuminated. After restarting the vehicle, the steering wheel became operable again. The vehicle was not taken to the dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not contacted. The failure mileage was 80,000.
The contact owns a 2012 Ford Fusion. While driving at an unknown speed in a parking lot, the power steering seized and the steering wheel became difficult to turn. The power steering indicator illuminated. The vehicle was towed to the local dealer (bayou Ford, 555 belle terre blvd, la place, la 70068, (985) 652-8000) where it was diagnosed that the electrical power steering needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: Cas16783979. No further assistance was provided. The failure mileage was 123,000.
2012 Fusion with 62,000 miles. When stationary, it makes a sound when you turn the steering wheel just slightly either way. Mechanic says the electric rack and pinion is the problem and it sounds like this is a common issue. I don't think I should be having this issue at only 62,000 miles. This is a very expensive fix. Sounds to me like there should be a recall on this.
I have a 2012 Ford Fusion, ever since I bought it I have had issues with the power steering. I would go to make a turn and the power steering would go. I almost caused 2 accidents. I would shut the car off and wait about 1 TO2 mins and start the car and it would be fine. I called the Ford dealer ship numerous times and all I got was "theres nothing we can do". I then take it in for a airbag recall and tell them that the power steering is still doing the same thing. Their response was we can check it with a diagnostic test if it reads codes we can replace if not we will reset it. I pick my vechical up and the 2nd day it does it again. I do the same shut it off and restart everything works. It does it for about 3 weeks about twice each week. I go to drive home on the interstate and all of a sudden I loose all power steering. I pull over and shut car off and restart and nothing still no powersteering. I drive it all the home and call the dealer the next morning and get told thetes nothing we can do maam. Now they want to charge me 1800 to fix it when it clearly should have been when it was in the shop. I have almost caused accidents do to this issue. I feel Ford should fix the issue.
The contact owns a 2012 Ford Fusion. While driving 35 mph, the power steering seized and the power steering warning indicator illuminated. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 15V340000 (steering). The vehicle was taken to perry Ford of national city (2050 national city blvd, national city, ca 91950, 619-477-2711) where it was diagnosed that the power steering failed. The vehicle was not repaired. The manufacturer was notified. The failure mileage was approximately 180,000.
On the evening of Dec 29th, upon turning my car on while away on a trip to morin heights (quebec, Canada), a "power steering fault" flashed on my dash, and I was unable to turn my steering wheel. Neighbours in the cottage told me to drive to a gas station 1 mile away with my blinkers on, and ask for power steering fluid. I barely made it half a mile out of the morin heights village, when I got stuck making a sharp right turn from rue allen to rue bennett to get to esso (723 chemin du village, morin-heights, qc). My steering wheel would not turn right, and I dangerously ended up in the lane facing opposite traffic. I tried to turn it left and continue going straight, but got stuck in the middle of the intersection. Cars nearly hit me and everyone was honking at me. A stranger pulled over next to me and used manual force on the steering wheel to steer my car back around, and drove it to the esso half a mile away. I bought power steering fluid, only to discover there was no compartment to put it into, and learnt that this is an intermittent electrical problem. We parked my car at the gas station and debated how long I'll leave it there for, how I'll drive back to NY 480 miles away, how I am going to resolve this meanwhile it's -15 degrees celsius outside and I'm getting frostbitten. After turning the car back on, the "power steer fault" warning disappeared and my steering wheel was back to normal. Next day all service shops were closed (Sunday), and Monday was new years holiday. I was nervous about driving this unsafe vehicle in the middle of the christmas/new year holidays back to NY, but had no other choice. I am absolutely mortified that after so many complaints to Ford corporate about my airbag replacement, this had to happen. I demand a replacement vehicle and for someone to reach out and do something about these recalls that are issued, yet no action being taken.
While driving, the service power steering now light came on, make it very hard to take.turns on roads, in driveways ect. After doing some research I found that this is a similar recall for Ford in 2015. However my VIN number is not displaying the recall fornthenpower steering issue. This is a very dangerous situation.
The contact owns a 2012 Ford Fusion. While driving 60 mph, the power steering indicator illuminated and the steering became difficult to maneuver. The vehicle was taken to metro Ford (2860 S noland rd, independence, mo 64055, 816-254-9800) where it was diagnosed that the power steering rack failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 147,346.
I was driving at night time around 35 mph and the power steering alert light came on. Following that another light came on for advanced track warning. Either way my car was not included in the power steering recall for my car same year, make, and model. I was informed this by Ford. Prior to this my car was driving fine and this happened all of a sudden. Now the car is very hard to turn, fine to steer, and very hard to park. I do not plan on fixing and plan to move on from Ford because of this issue. After researching about this same issue I also discovered this has been a regular occurrence for this same year, make, and model car. Also I noticed that Ford did nothing sans the recalls to rectify this same problem that occurred to similar cars not included in the recall.
Power steering just went out with no warning as I was about to make a turn. Was almost in a wreck. Extremely hard to turn and dangerous. Ford knows this is an issue yet they don't want to fix it on this car.
At 2:00am 12/19/2018 I was parking in front of a resturaunt to order food my steering wheel was working just fine. After coming back outside to leave to go home the steering was very difficult to move. I couldn't turn left or right.
There is a grinding/pooping noise from front of vehicle when turning. The recall 15S18 was reprogrammed along recall 16B38 but the noise has continued and has gotten worse. When driving slow and turning to the left and right in a parking lot it is very noticeable the dealership stated the noise was coming from the steering rack.
The contact owns a 2012 Ford Fusion. While making a left turn into a parking lot, the steering wheel seized and the power steering warning indicator illuminated. In addition, while driving above 30 mph, the vehicle drove normally. When driving below 30 mph, the steering wheel became difficult to steer. The contact drove the vehicle to tyler Ford (located at 2626 S sw loop 323, tyler, tx 75701, (800) 788-7876), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
My daughter was driving her car to the dentist office when the power steering went out. She had to use everything she had to steer the car but was able to turn around and make it home safely. Luckily she had not gotten to mobile and gotten into traffic. Ford recalled only certain 2011 and 2012 Fusion but my daughter's evidently was not in the recall even tho it has the same issues as those recalled. We never received any notification of this issue and Ford made sure the recall was short lived so that they would not have to foot a major bill. This could easily cause a major accident out on a busy road or on a dirt road. Ford says her car is not covered and will cost $1600 for part then add $1000 + for labor being this is a major fix.
A D V E R T I S E M E N T S
- Nashville, TN, USA