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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
45 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
69,923 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

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2012 Ford Fusion Owner Comments (Page 29 of 68)

« Read the previous 20 complaints

problem #788

Jun 142018

Fusion

  • 111,000 miles

A D V E R T I S E M E N T S

There was a recall for the power steering assist and it was Y taken in for service last year and today the power steering assist came on twice and I lost all power steering while driving the vehicle thank goodness I want going to fast and was able to pull the vehicle over and shut it off and back on and it was working again. This had happened a few months ago as well.

- Rogers, AR, USA

problem #787

May 192019

Fusion

  • miles
The contact owns a 2012 Ford Fusion. While driving various speeds, the steering wheel became difficult to turn and the traction control warning indicator illuminated. The vehicle was taken to prince Ford of douglas (109 westgreen rd, douglas, ga 31533, (912) 384-2600) where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Douglas, GA, USA

problem #786

Jun 072019

Fusion

  • 116,968 miles
Electric power assist steering seized up and almost impossible to turn when at a stop, harder to turn than manual steering. There is a recall for this: Ford # 15S18, NHTSA # 15V340000 but upon contacting local dealership and Ford they say my vehicle is not in that recall, unsure of how it isn't because it is in the date period and manufactured at hermosillo, Mexico.

- Farmington, MO, USA

problem #785

May 102019

Fusion

  • 117,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. While the contact was adding air to one of the tires on the vehicle, the "service power steering now" and "service advancetrac" messages appeared on the instrument panel. Also, the steering ability became difficult while driving to the contact's residence. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.

- Houston, TX, USA

problem #784

Jan 082019

Fusion

  • 115,000 miles
I was driving out of a gas station after filling my tires and as I was driving the power steering went out on the car and error messages came up on the dash. " service power steering now" then another one after that " advanctrac (forgot the rest). I took it to two car repair places and it says its a recall. I looked up the recall and it was exactly the same thing that was happening. I then called Ford main number and found out that my car was made in the same factory as the other cars being recalled but becasue mine was outside of the recall dates they can't do anything about it. My friend who works at a dealership ran a diagnostic scan and the alignment sensor in the steering column us running an error. I can't afford the cost of this fix. When what is happening is what's in the power steering recall.

- Rock Hill, SC, USA

problem #783

May 312019

Fusion

  • 147,000 miles
Steering went out Ford put in new steering that went out 2 days later Ford said it was not a recall issue now I have to bring car back Monday 6/10/2019 I did research and found out there could be thermal issues that Ford is hiding with heat shields said when the car flashes steering problem it went out about 15 min later I was parked at store and started car no steering drove 100 ft to auto shop they reinstated and told be to bring to Ford for possible recall

- Oakdale, MN, USA

problem #782

May 262019

Fusion

  • 106,000 miles

A D V E R T I S E M E N T S

Note: Mileage on vehicle approximately 106,000 miles. Car regularly serviced and well maintained. Went to the store in the vehicle. Upon getting back in the vehicle it did not want to turn on. After a while the vehicle did turn on and as I was putting the vehicle in reverse while in the parking lot, and a bunch of error malfunction messages/codes appeared on the dash upon driving. The steering wheel became hard to/ would not turn upon driving. I was able to move the vehicle out of harms way. This is a major safety issue and could quite possibly harm/kill lives. This vehicle has has no service issues and I had no warning.

- Katy, TX, USA

problem #781

Jun 052019

Fusion

  • 125,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 70 mph, the steering wheel seized without warning. The contact restarted the vehicle, but there was no power steering ability. The vehicle was not repaired. The contact called plaza Ford (1701 belair rd, bel air, md 21014, (410) 838-3100) and was informed that the vehicle was previously repaired in 2015 per NHTSA campaign number: 15V340000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

- Abingdon, MD, USA

problem #780

May 302019

Fusion

  • miles
Power steering makes a scraping noise when you turn the steering wheel. Sometimes it gets harder to turn and there are noises associated with it. It has happened to me while stationary and while driving when turning. I am afraid that power steering will fail on that car leaving me on the side of the road or even put me at risk for an accident.

- Philadelphia, PA, USA

problem #779

May 292019

Fusion

  • 60,000 miles
Hit a deer and the air bag did not deploy. Moving at 45 mph sometimes on start up steering assist doesn't come on - parked today (05.29.19) advancetrac light came on and the car is making growling type noises.- driving parking lots and streets

- Cumming, GA, USA

problem #778

May 242019

Fusion

  • 95,000 miles

A D V E R T I S E M E N T S

The "service advancetrac" and "service power steering" warnings showed up while driving down the interstate but was able to maintain control. After turning off the car and turning it back on, the power steering warning changed to "service power steering now" and there was total loss of steering control. The car was taken to a Ford dealer and serviced under the recall 15V340000. Two weeks later, while driving down the same interstate highway, the two service warnings showed up again. Like the first time, after turning the car off and on, there was total loss of steering control. The car was taken back to the dealer for servicing but this time the car's computer apparently produced codes outside of the realm of the recall while still affecting the same system. The repair cost for the second visit was about $1,500. Car mileage is only 95000.

- Egg Harbor Township, NJ, USA

problem #777

May 272019

Fusion

  • 160,000 miles
When I started my 2012 Ford Fusion as normal, the power steering didn't work and the warning lights "service advancetrac" and "service power steering now" appeared on my dash board. I have had the recall work done previously but apparently the problem was not properly addressed as I have the same issue occurring. Is there any recourse for owners of this vehicle other than paying ridiculous money to repair it myself, even though this is clearly a manufacturing error"!"

- Newark, NY, USA

problem #776

May 152019

Fusion

  • miles
The power steering assist error message displayed upon starting my car. The next day the service advancetrac error message also appeared. I did not have any prior issues with the power steering. The Ford dealership stated that my particular car was nor under recall, since I have a 3.5L motor. The advises me that a new epas gear was needed and the repair was estimated to be about $2000.

- Cantonment, FL, USA

problem #775

May 162019

Fusion

  • 140,000 miles
As I was driving home from work my steering wheel became extremely hard to turn causing me to barely miss running into the back of a 18 wheeler. Luckily I wasn't far from my daughters house. I made it there but could not park. Car had to be pushed straight back into a spot. Now the steering wheel is completely locked. Car will start will move straight forward or back. Can not turn the wheel at all

- Houston, TX, USA

problem #774

May 172019

Fusion

  • 124,000 miles
I was driving as normal, went to pick up my siblings to go see our dad. A couple minutes after driving from getting my siblings, my car message center said service power steering and service advancetrac. I was able to make it to my destination without any steering problems. I turned my car off when I got to my dad's and when I turned it back on to leave the steering wheel was locked and my message center said to service power steering now and service advancetrac. 3 days later I have a low tire pressure warning.

- Lynchburg, VA, USA

problem #773

May 172019

Fusion

  • 100,000 miles
The contact owns a 2012 Ford Fusion. While operating the vehicle, the "power steering failure" indicator illuminated. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

- Roswell, NM, USA

problem #772

May 092019

Fusion

  • 125,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 20 mph, the "service power steering now" message appeared and the vehicle lost power steering ability. The vehicle was taken to an independent mechanic who determined that the power steering sensor failed and needed replacement. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 125,000.

- Crown Point, IN, USA

problem #771

May 162019

Fusion

  • 114,000 miles
Power steering recall- my son was driving home when his power steering went out. This was recently fixed by the recall in Aug 2017, and it went out again. He nearly was hit due to the car veering when he was driving. This needs addressed and fixed again!! he cannot afford to pay $1500+ to get this fixed again!

- Canal Winchester, OH, USA

problem #770

May 122019

Fusion

  • 78,000 miles
My son was driving home when his power steering went out. We checked under the hood, and the plug for the power steering is missing. I'm so glad he or anyone else wasn't injured.

- Canal Winchester, OH, USA

problem #769

Mar 192019

Fusion

  • 110,000 miles
Takata recall as of today May 10,2019 we have not recieved any recall order for air bags system.also our car is loosing power while driving it.to a complete stall. This is be address with our mechanic, several attempts to repair.issues continues

- Edinburg, TX, USA

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