CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
45 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
69,923 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, service power steering and service advance track messages displayed on the instrument panel. The steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and the local dealer were not contacted. The vehicle was not repaired. The approximate failure mileage was 110,000.
The power steering control module (pscm) failed on my vehicle. This resulted in immediate loss of power steering while driving and, in turn, caused extreme difficulty turning and moderate difficulty maintaining a straight line. According to Ford, the entire steering gear needs to be replaced because the pscm is integral to the steering gear. Reference existing recall#15V340000 for this model and year with the exact same components, but not inclusive of my VIN.
I was about to make a uturn when my steering wheel froze up on me. Scary and dangerous. I had to make a left instead of the uturn thank god I was able to get out of the way I turned the car off and started it again. Few minutes later I went to the bank and park in a parking space, went back to my car to leave and my steering wheel was locked up. Had to get a tow home. Said power steering assist fault
Power steering just died while I was on highway almost lost control and service power steering came on funny thing is it should be recalled it is horrible.
Power steering went while parking car. Ford said steering recall not applicable to this VIN because it was built in a different plant. This is a safety hazard, if the steering went out at a higher speed it could have caused an accident. All 2012 Ford Fusion should be included in the recall because they all received the same power steering components regardless of which plant they were built in.
- Myrtle Beach, SC, USA
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I was pulling out from my parking spot (parallel parked) when all of a sudden the steering wheel jerked out of my hands and the electric power assist light popped on. I was on a side street beginning to accelerate after pulling out into traffic. Had I been going faster, it easily could have created a wreck. When the wheel jerked, I slammed my brakes on. I turned the vehicle off then on, and the light popped off. I re-parked it because I was afraid to drive it, and before re-parking, the light was back on. I found this is a common problem and looked on line (Ford recall #15S18, NHTSA #15V340000). When I contacted the dealership to schedule repair, I was told that my VIN was outside of the recall range, even though it did indeed fail the same way these others failed. Because it was outside of the range, I would be financially responsible for this known design failure that resulted in a near miss accident. I've not taken it in for repair yet, hoping this recall is widened to the appropriate range for the same failure. I understand it's costly, but finding out this problem was a known problem that they didn't properly identify points of containment made me angry.
There is currently a recall for the part I had to replace for $3000 under code 15S18, but for some reason, my vehicle was not covered under this recall though it is the exact problem described in the recall and other Ford Fusion of the same timeframe are covered. I lost and regained control of steering for some time until it eventually stopped working altogether.
Power steering went out doing about 49mph on a busy highway. Causing me to be rear ended. The other car left the scene of the accident. Still no power steering fluid fine. Exact issues as all the other 2012 recalled Ford Fusion but not mine
Driving in town when steering went out. Took vehicle to Ford was told to replace steering unit. Also told there was a recall on Fusion but not all. Also told they extended warranty to 150,000 miles. Mine has 170,000. They refused any help. I am thinking they have a problem that's needs to be addressed
Vehicle steering has been acting up for a few days like it is catching and pulling in the direction I just slightly veer to. 2 days later, while driving on main highway, 60mph, service power steering and service advancetrac display on dash. Complete loss of power steering almost impossible to turn steering wheel.
The contact owns a 2012 Ford Fusion. The contact stated while driving 55 mph, the vehicle loss power steering assist and the steering wheel seized. The power steering assist warning light was illuminated. The vehicle was taken to hayford Ford (1330 301st ave ne, isanti, mn 55040) and diagnosed with power steering failure and that the power steering gear and steering column needed to be replaced. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. The approximate failure mileage was 81,000.
My car just dies while I'm driving. Are there recalls I haven't been notified about that could be causing this? if so, how do I get it repaired in the most expeditious manner. I only have the one car and it is pretty unsafe at this point.
The contact owns a 2012 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed the service power steering message displayed and the steering wheel became very difficult to turn in either direction. The cause of the failure was not determined. The local dealer green Ford located at 2211 w. pioneer pkwy, peoria, il 61615 and the manufacturer were notified of the failure however, no assistance was offered. The approximate failure mileage was 183,000.
Loud creaking occurs from steering column at warmer temperatures (over 50 degrees) when driving. Steering becomes more difficult as temperature rises and steering wheel shakes. There is serious concern about imminent failure. No codes pull, dealership states no issue after bringing it in twice, and that my VIN is not affected by the larger recall related to power steering failure. This is a known issue with a recall already launched for some vins; however, all cars falling within this manufacturing period should be recalled and issue addressed. Am currently debating having power steering rack replaced by another mechanic as Ford simply does not seem to care.
Loud creaking noise when turning the steering wheel at low speeds. It does not occur when it is cold outside, but occurs at temperature 70+. it get's really loud at temperatures near 80 degrees and above. I am concerned it will fail while driving. Exact same issue as others. When I took vehicle to Ford, it was cold and they said nothing was wrong.
There is a loud creaking noise when turning the steering wheel at low speeds. It does not occur when it is cool/cold outside, but occurs at temperature 80+. it get's really loud at temperatures near 100 degrees and above. I am concerned it will fail while driving.
Customer was driving to work on ice and lost power steering assist. Sounds related to the 15S18 campain. Dealer claims no recall. This is a deadly or life theatening defect and should be applied to all 2011-2013 Ford Fusion and other vehicles involved. Let's not lose a life to a known defect.
A D V E R T I S E M E N T S
- Partlow, VA, USA